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Summary of reviewsThe Originals Access, Hôtel Bordeaux Lac is highly recommended for its tranquil and picturesque lakeside location, providing a serene escape ideal for relaxation and leisurely walks. While slightly off the beaten path, its proximity to major transport links, such as the ring road, the Exhibition Center and the Matmut Atlantique stadium, makes it a convenient choice for travelers and business visitors. The location’s calm atmosphere and easy access to Bordeaux's amenities and transport hubs are well-appreciated.
Guests frequently commend the breakfast for its variety, quality and value for money with a wide range of sweet and savory options. Despite the occasional concern about the small breakfast room and limited hours, the overall experience is positive, especially considering the reasonable price.
Rooms at the hotel offer basic comfort, particularly noted for their clean and comfortable bedding, which results in a decent night's sleep. However, the small size of the rooms, especially bathrooms and dated decor are noted drawbacks. For guests seeking budget-friendly, short-term accommodation, the rooms are adequate, providing necessary amenities despite a few minor inconveniences.
Cleanliness receives a mix of reactions; while many find the hotel clean and well-maintained, some report issues such as mold in bathrooms and stained sheets. The cleaning staff is generally praised with daily sheet changes and clean laundry enhancing the overall experience.
The staff consistently impresses with their friendliness, helpfulness and professionalism, contributing to a warm and welcoming atmosphere. Specific individuals like Natacha and Solene are frequently mentioned for their excellent service, highlighting the team's dedication to making guests' stays pleasant.
The free wifi at the hotel is another point of contention. While many guests find it decent and functional for general use, others experience intermittent connectivity and slow speeds. Nonetheless, the overall sentiment leans towards a satisfactorily working service.
Families find the hotel accommodating with spacious rooms suitable for those traveling with children and the proximity to the city center advantageous. Kids particularly enjoy activities by the lake and the presence of accessible rooms for people with reduced mobility is another positive aspect.
Guests frequently praise the comfort of the beds, noting clean and high-quality mattresses that contribute to a good night's sleep. While there are occasional mentions of bedding needing an upgrade, the overall bedding quality is considered commendable.
Offering excellent value for money, the hotel meets the expectations of a three-star establishment, providing an affordable, comfortable option for short stays. Its accessibility features, including reserved parking and wheelchair-friendly facilities, enhance the experience for guests with disabilities, despite some minor drawbacks like the lack of an elevator.
In summary, The Originals Access, Hôtel Bordeaux Lac is a practical and pleasant choice offering serene surroundings, convenient access and good value for short-term stays, enhanced by its friendly staff and satisfactory amenities.
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