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Summary of reviewsCampanile Dax - Saint-Paul-Les-Dax delivers a largely satisfactory experience especially noted for its prime location and the amicable service provided by its staff. Nestled in the tranquil setting by Lake Christus, the hotel offers picturesque views and easy access to shops, restaurants, wellness centers and major motorways. The peaceful and green environment provides a pleasant backdrop for relaxation and activities like serene morning or evening walks around the lake. Ample parking facilities, including spots right outside the rooms, add convenience for guests, particularly those on explorative journeys.
Guests consistently praise the breakfast experience, highlighting the variety and quality of options available. Descriptors such as "delicious," "hearty," and "complete" frequently appear, indicating the breakfast often exceeds expectations. However, a few guests felt the price was on the higher side and noted the occasional scarcity of items later in the morning.
The dining experience at the hotel is met with mixed feelings. While some guests appreciated the fresh fish and satisfying meals, others criticized the limited choices and high prices. The restaurant's availability also seemed inconsistent with some visitors facing difficulties due to closures or service issues during weekends.
Feedback on the rooms is varied. While some guests enjoyed the practical and simple setup with amenities like coffeemakers and large TVs, many noted the rooms were outdated and in need of renovation. Issues with cleanliness, worn decor and unmaintained fixtures were commonly cited. Despite these concerns, the rooms were appreciated for their functionality, particularly for family stays.
The cleanliness of the hotel receives a mix of positive and negative feedback. While many guests found their rooms clean and functional, others pointed out areas requiring improvement, such as dirty shutters, unclean floors and occasional spider webs. The presence of small bugs or cockroaches was mentioned in isolated incidents, impacting the overall impression.
A consistent highlight across reviews is the friendly and helpful staff. Guests frequently commend the team for their warm, welcoming and professional demeanor, ensuring a hospitable atmosphere. The attentive and available staff contribute significantly to the positive guest experience.
The Wi-Fi service at the hotel, however, received consistent criticism. Guests often reported poor connectivity, weak signals and slow speeds, particularly in the rooms, making it a notable area for improvement.
On a positive note, the parking facilities are often praised for their ample space and convenience, further enhancing the hotel’s appeal. The comfortable beds receive favorable comments as well with many guests noting a good night’s rest.
Lastly, while the hotel is considerably accessible with features designed for people with reduced mobility and accommodating special needs, some areas fall short. Issues such as the lack of certain necessary outlets and safety concerns regarding the busy road nearby may pose challenges.
In summary, Campanile Dax - Saint-Paul-Les-Dax provides a comfortable and friendly stay with notable strengths in location, staff service, breakfast variety and overall convenience. However, improvements in room updates, Wi-Fi service and some aspects of cleanliness and accessibility could significantly enhance the guest experience.
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