Aloft Chicago O'Hare boasts an outstanding location that is frequently lauded by guests for its convenience and proximity to Chicago O'Hare Airport, with the added benefit of a complimentary shuttle service. Ideal for business travelers and tourists alike, the hotel is situated near the Donald Stephens Convention Center and surrounded by a vibrant area teeming with dining, shopping, and entertainment options. Visitors can easily explore nearby attractions, adding to the dynamic experiences available in Rosemont, all within a safe and lively environment.
Guests consistently praise the hotel for its modern and clean aesthetics, with rooms highlighted as spacious, comfortable, and elegantly appointed. The beds are a particular standout, offering a restful sleep and ample comfort. Despite being near the airport, the rooms are quiet, contributing to a pleasant stay. The property's cleanliness is a point of pride, with visitors often describing it as exceptionally clean and organized, further enhanced by the friendly and attentive staff who go above and beyond to ensure guests feel welcome and accommodated.
The hotel's commitment to guest satisfaction is evident in the positive interactions with staff members, many of whom receive personal commendations for their exceptional service. A dog-friendly environment adds to the charm, making it a suitable choice for travelers with pets. Although the breakfast offerings receive mixed reviews, guests appreciate the variety of dining options nearby.
The indoor pool area is a favored feature among families, despite occasional closures and maintenance issues. The pool complements an inviting ambiance supported by an enjoyable indoor bar and pool table. Parking at Aloft Chicago O'Hare is convenient for many, with covered garage options providing safety and accessibility, though some guests mention concerns about organization and pricing.
Overall, Aloft Chicago O'Hare is a well-recommended choice for travelers seeking proximity to the airport, clean and comfortable accommodations, and excellent service. Its location, amenities, and welcoming staff ensure a satisfying experience for those visiting the area.
The Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, is praised for its strategic and convenient location. Guests frequently highlight the hotel's proximity to Chicago O'Hare International Airport, the Donald E. Stephens Convention Center, the Rosemont Theatre and the Fashion Outlets of Chicago, making it an ideal choice for travelers attending events, shopping or looking for easy airport access. Complimentary shuttle services and nearby public transportation add to the convenience, enhancing the overall guest experience.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement.
Embassy Suites by Hilton Chicago O'Hare Rosemont consistently garners positive reviews from guests, highlighting its prime location, excellent breakfast, spacious rooms, cleanliness, friendly staff and family-friendly amenities.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
Hilton Rosemont Chicago O'Hare stands out as a hotel offering a blend of convenience, quality, and exceptional service, making it a favored choice for travelers visiting the area. The hotel's prime location near O'Hare International Airport provides unmatched access for those in transit, along with the advantage of a complimentary shuttle service. Its direct skybridge connection to the Donald E. Stephens Convention Center makes it particularly appealing for business travelers and event attendees. Guests enjoy the proximity to entertainment venues, shopping malls, and restaurants, ensuring a vibrant local experience. The inclusion of a Starbucks in the lobby is an added perk for coffee enthusiasts.
The hotel is lauded for its dining experiences, particularly at Liberty Tavern, where guests consistently praise the delicious meals, with the Bahn Mi being a highlight. Breakfast offerings are equally commendable for their quality and variety, thanks to accommodating restaurant staff. Despite high costs for some breakfast items, the overall dining experience remains a positive aspect of staying at the hotel.
Rooms at Hilton Rosemont Chicago O'Hare are spacious, clean, and well-appointed, featuring comfortable beds that guests frequently highlight. The ambiance is enhanced by tasteful decor, and some rooms offer scenic views, further enriching the stay. Attentive housekeeping ensures consistent cleanliness, contributing to a restful environment complemented by secure parking options.
The staff at Hilton Rosemont merit special commendation for their friendliness and eagerness to assist, with names like Desiree, Robert, and Vanessa often highlighted by guests. Their welcoming demeanor and quick response to guest requests create an inviting atmosphere that leaves a lasting impression.
Amenities such as the indoor heated pool on the top floor offer stunning views of the Chicago skyline, adding to the hotel's appeal. Whether for lap swimming or family leisure, the pool is frequently noted as a favorite feature.
Hilton Rosemont Chicago O'Hare combines strategic location, impeccable service, and quality amenities to deliver a gratifying experience for all guests, particularly business travelers seeking convenience and reliability. The hotel's commitment to maintaining a comfortable and welcoming environment solidifies its reputation as a premier choice near O'Hare Airport.
A landmark Chicago luxury hotel in the heart of one of the world's most powerful financial districts.
Summary of reviews
Overall, guests have given JW Marriott Chicago high praise for its superb atmosphere and exceptional service. While some have noted that the rooms may be outdated, visitors still consider it an awesome place to stay in downtown Chicago. Many appreciate the relaxing getaway from home and plan on returning with some even claiming it's the only place they'll ever stay in the city. Despite any minor flaws, this hotel is truly amazing and worth considering for your next trip.
Hyatt Place Chicago/Downtown - The Loop is highly regarded for its exceptional location in the heart of downtown Chicago, making it an ideal base for exploring the city's renowned sites with ease. Guests commend the hotel's proximity to attractions such as Millennium Park, the Magnificent Mile, and the Willis Tower, as well as accessible public transportation options. The hotel provides clean and comfortable accommodations with spacious rooms, often highlighted as ideal for families, and excellent service from an attentive and friendly staff. The breakfast service receives praise for its delicious taste and varied options, though it could benefit from better organization and healthier choices.
The hotel's cleanliness stands out, with guests consistently mentioning well-maintained rooms and attentive housekeeping. The staff frequently receive positive remarks for their welcoming and accommodating nature, enhancing the guest experience. The well-equipped gym and beautiful views from the rooms contribute to the hotel's appeal, alongside the convenience of free Wi-Fi, despite some variability in connectivity.
Family travelers find the hotel particularly accommodating, enjoying spacious rooms and a helpful staff. Though the pool and parking arrangements pose some challenges, overall, the hotel provides a family-friendly environment. While bed comfort varies among guests, the central location often compensates for any shortcomings. Additionally, business travelers appreciate the hotel's secure facilities and strategic location within the financial district.
Overall, Hyatt Place Chicago/Downtown - The Loop offers a comfortable and convenient stay with notable strengths in location, service, and family accommodations, though enhancements in breakfast arrangements, parking costs, and certain amenities would further improve the guest experience.
A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
Best Western Chicago Downtown-River North is a budget-friendly hotel that offers a comfortable and clean stay in a convenient location. The hotel boasts a great location with many dining and bar options within walking distance and attractions accessible on foot or a short ride away. Additionally, the hotel offers free on-site parking, making it a great option for guests traveling by car. While the rooms have received mixed reviews, guests generally find them to be clean and well-maintained with comfortable beds and good bathroom facilities. The housekeeping staff received a special shoutout from guests for their hard work in keeping the rooms clean. The staff at the hotel were overwhelmingly positive with many guests praising the front desk staff for being friendly, professional and helpful. The pool area received some mixed reviews with some guests disappointed by its closure during their stay and others highlighting the terrace and heated indoor pool. The hotel also received mixed reviews for its parking charges, but many guests appreciated the option of onsite parking in a busy area where many hotels do not offer that option. The beds received positive reviews with guests raving about their comfortable and large size. Overall, while some guests noted that the hotel may not compare to pricier options in the area, it is a great choice for those looking for a solid budget option.
A great value hotel in downtown Chicago. Each one of the 230 guest rooms and suites offers a sumptuous bed, free WiFi and a 37-inch TV.
Summary of reviews
The Hampton Inn & Suites Chicago-Downtown enjoys an excellent reputation for its central and convenient location. Nestled near key attractions like the Riverwalk and Michigan Avenue, the hotel offers easy access to shopping, dining and public transportation. Guests appreciate the safety and walkability of the area, although some minor noise issues from a nearby firehouse were noted.
The hotel’s breakfast is generally appreciated for its variety and generosity with many guests finding it plentiful and delicious. Free coffee and tea available all day add to the convenience. However, some found the breakfast area crowded and there were critiques regarding the use of disposable dishware and limited options for vegetarians and vegans.
Rooms at the hotel are widely praised for their comfort, spaciousness and cleanliness. Guests enjoy well-equipped rooms with amenities like mini kitchenettes and comfortable beds. While a few noted the need for minor updates and occasional maintenance issues, the overall sentiment is positive with many appreciating the room size and cleanliness.
Cleanliness across the hotel is a strong point with housekeeping staff receiving high marks for their thoroughness. Both common areas and individual rooms are kept immaculately clean, contributing to a safe and sanitary environment.
Staff at the hotel are highlighted for their friendly and professional service. Guests frequently commend the team for their attentiveness and helpfulness, enhancing the overall guest experience. Despite a few isolated complaints, the majority of feedback emphasizes the staff's dedication to hospitality.
The WiFi service is well-received with guests finding it reliable and suitable for both leisure and work purposes. Minor issues with the digital room key were infrequent and did not overshadow the generally positive feedback regarding internet connectivity.
The fitness facility is described as clean and well-equipped, although its small size and occasional crowding were mentioned. Despite these limitations, it adequately meets the exercise needs of most guests.
The pool area receives mixed reviews but is generally seen as a valuable amenity. While appreciated for its cleanliness and family-friendly environment, the pool can be crowded and there were occasional issues with the heater and chlorine levels.
Parking poses a significant challenge with high costs and limited valet slots. The absence of an affiliated parking lot means guests often resort to distant third-party options. Despite the convenience of valet services, the high expense and logistical issues detract from the overall experience.
The location is ideal for nightlife enthusiasts, surrounded by a variety of restaurants and bars. However, the noise from the bustling nightlife and nearby emergency services might be a concern for light sleepers.
Guests consistently commend the comfort of the beds with many highlighting the quality and cleanliness of the bedding. Negative notes were rare but included some remarks about worn-out mattresses and soft sofa beds.
Overall, the Hampton Inn & Suites Chicago-Downtown is seen as a commendable three-star hotel. It offers great value for money, particularly due to its strategic location and the professional, friendly service of its staff. While there are minor areas for improvement, the hotel generally meets and often exceeds the expectations associated with its rating, providing a comfortable and pleasant stay for its guests.
Located in downtown Chicago and housed in a skyscraper, The Langham Chicago is an iconic experience in and of itself. It has a large collection of Art displayed in the hotel premises for the guests to enjoy. Designed by a famous architect and offering stunning views of the city landscape, the Chicago River and Lake Michigan, this hotel is ideal for travelers who wish to experience the lavish side of Chicago. Its convenient location near popular landmarks, as well as its excellent services, from delightful dining options, to invigorating spa facilities and even a Kids' Suite and a Cinema Suite, make this hotel a favorite among guests.
Summary of reviews
The Langham Chicago is a top-rated hotel that offers a true five-star experience with exceptional facilities and services. Located in the heart of Chicago, this hotel provides the best of Chicago architecture and top-notch attention to clientele. The staff and amenities receive a 5-star rating, making it one of the best hotels in the area. Families can enjoy a fantastic stay with services that make them feel like royalty. The Langham is the epitome of luxury and class, representing the pinnacle of standards for 5-star hotels. While some guests expected more from a 5-star hotel, the majority of reviews are exceptional. Overall, The Langham Chicago is a perfect luxurious getaway for anyone seeking absolute luxury, beauty and exceptional services.
The Courtyard by Marriott Chicago Downtown/River North is highly regarded for its prime location in the heart of Chicago, providing guests with convenient access to the city's main attractions, shopping districts, and nightlife. Its central position makes it easy for both leisure and business travelers to explore the city, with ample public transportation options nearby.
Guests consistently appreciate the hotel’s clean, modern, and spacious accommodations. The rooms, many of which have been recently renovated, offer a comfortable and well-appointed space, equipped with amenities such as refrigerators, microwaves, and ironing boards. The beds are particularly praised for their exceptional comfort, contributing to restful nights and a relaxing stay.
The staff at the hotel are frequently commended for their friendliness and exceptional service, enhancing the guest experience with their welcoming and accommodating demeanor. Many guests note the staff's willingness to go above and beyond to ensure a pleasant stay.
For those interested in fitness and leisure, the hotel's gym and wellness facilities receive high marks for their comprehensive offerings and quality maintenance. The large fitness area, indoor pool, hot tub, and sauna contribute to a well-rounded and enjoyable experience. Guests also appreciate the outdoor deck and grills as additional amenities.
While the breakfast experience presents some challenges regarding availability and service, particularly in terms of table space and wait times, the hotel's location offers numerous nearby dining alternatives. The on-site dining options throughout the day, along with the desirable location and excellent customer service, often compensate for any breakfast-related issues.
Overall, the Courtyard by Marriott Chicago Downtown/River North delivers a satisfying guest experience, characterized by its strategic location, comfortable accommodations, and attentive staff, making it a favored choice for those visiting Chicago. Despite occasional minor inconveniences, such as parking costs and breakfast logistics, the hotel's positive aspects consistently leave guests feeling pleased with their stay.
The Royal Sonesta Chicago River North provides a luxurious retreat in a prime location near popular attractions like Michigan Avenue, Navy Pier and Millennium Park. Guests can enjoy upscale accommodations, a heated indoor pool, rooftop sundeck and state-of-the-art fitness center. The hotel offers on-site dining at CBR, serving American cuisine and craft cocktails, and over 8,000 square feet of versatile meeting and event spaces with stunning city views. Additional amenities include an indoor heated pool, outdoor sundeck and convenient parking options, ensuring a comfortable and enjoyable stay for all.
Summary of reviews
The Royal Sonesta Chicago River North is a fantastic hotel located in the heart of downtown Chicago. Guests love the vibrant bars and restaurants surrounding the hotel and the easy access to public transportation makes it a breeze to explore the city's sites. While the hotel bar/restaurant wasn't open during some stays, there are plenty of other options within walking distance. Guests appreciate the hotel's proximity to nightlife and found it to be a great spot to relax after a day of sightseeing. Some guests did express a desire for the receptionists to have more knowledge of recommended local venues, but overall, the hotel's location and access to Chicago's nightlife couldn't be beat.
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is widely praised for its exceptional location in the heart of Chicago, providing guests with easy access to the city's shopping, dining, and cultural attractions. Its proximity to the Magnificent Mile and nearby attractions makes it a perfect base for exploring the city. Additionally, the hotel's location next to the Grand subway station offers convenient public transportation options.
The hotel receives mixed reviews regarding its breakfast, which is highlighted for its taste and quality, especially at the Weber Grill. However, some guests express dissatisfaction with the lack of complimentary breakfast, pricing, and service. Dinner at the Weber Grill is well-received for its excellent food and professional staff, contributing to a positive dining experience.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness, featuring amenities like mini-fridges and microwaves. Despite some noise issues and occasional lapses in cleanliness, the rooms are generally appreciated for their practicality.
Cleanliness in the hotel is mostly praised, with many guests finding the property well-maintained and tidy. The staff is often highlighted for their friendliness and helpfness, further enhancing guest experiences.
The hotel offers free Wi-Fi, but experiences with the service are inconsistent, with some guests reporting connectivity issues. The fitness center is liked for its range of equipment, while the indoor pool is seen as a valued, though sometimes crowded, amenity for families. Parking is convenient but considered costly, often surprising guests with high fees.
Overall, the Hilton Garden Inn Chicago Downtown/Magnificent Mile provides a comfortable and strategically located base for a Chicago visit, with its excellent customer service, pleasant rooms, and notable amenities contributing to a generally positive stay. Families particularly enjoy the convenient location and indoor pool, though they might find room sizes limiting. While some admit minor flaws in specific areas, the overall guest satisfaction remains high.
Embassy Suites Chicago - Downtown River North receives overwhelmingly positive reviews, especially regarding its prime location, breakfast offerings and friendly staff. The hotel is situated in the heart of downtown Chicago, close to renowned shopping and dining options on Michigan Avenue, the Navy Pier and various museums. Its location makes it an excellent base for exploring the city with many attractions within walking distance and easy access to public transportation. Guests appreciate the safety and convenience of the neighborhood, adding to the overall appeal, especially for families.
The breakfast at the hotel consistently impresses guests with its extensive variety and quality. Made-to-order omelets, fresh fruit and a full breakfast buffet receive particular praise. The friendly service and well-organized setup contribute to a positive experience. The added value of complimentary breakfast and evening happy hours, featuring free drinks and snacks, enhances the overall satisfaction of the stay.
While the rooms are spacious and suitable for larger groups or families, there are mixed reviews regarding their condition. Guests appreciate the practical suite layouts and overall cleanliness, but many note that the decor is outdated with issues such as dim lighting, worn furniture and old carpets. Improvements in housekeeping and regular maintenance could elevate the guest experience significantly.
Cleanliness in the hotel also garners mixed feedback. While many guests find the rooms and public areas clean and well-maintained, others report inconsistencies in housekeeping services and specific cleanliness issues. However, the breakfast area is frequently described as clean and well-stocked.
The staff at Embassy Suites Chicago - Downtown River North receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the helpful and quick responses to their needs, making the service a standout feature of the hotel.
The WiFi service is an area with room for improvement, as guests report inconsistent connections and slow speeds. Clarification on the availability and cost of WiFi services could also enhance guest satisfaction.
The gym is well-regarded for its cleanliness and good variety of equipment, although some updates to the equipment might be beneficial. Despite the occasional maintenance issues, the fitness facilities are a positive aspect for guests who prioritize working out during their stay.
The pool receives mixed reviews with positive comments on availability, cleanliness and the enjoyment of children. However, the small size, maintenance concerns and temperature issues are points of criticism.
Parking is convenient but costly with high fees being a common complaint among guests. Despite this, the availability of onsite and valet parking is appreciated.
For families, the hotel is highly recommended due to its spacious suites, accommodating atmosphere and family-friendly amenities. The beautiful atrium and the wide range of food options at breakfast make it a comfortable choice for those traveling with children.
Overall, Embassy Suites Chicago - Downtown River North excels in location, breakfast and service, though it could benefit from addressing some room maintenance and cleanliness issues, as well as improving WiFi connectivity and clarity on parking costs.
Homewood Suites by Hilton Chicago-Downtown garners widespread praise for its prime location in the heart of downtown Chicago. Guests appreciate its proximity to major attractions like the Magnificent Mile, Navy Pier and Millennium Park, as well as its easy access to shopping, dining and entertainment venues. The central location is also lauded for its convenience to public transportation, making it a preferred choice for tourists and families.
The hotel's breakfast receives predominantly positive feedback, noted for its generous offerings, including continental selections and hot meal options such as scrambled eggs, bacon and waffles. Friendly and helpful breakfast staff, along with fresh fruit and dietary considerations, enhance the dining experience. Although some guests found the breakfast area crowded during peak times and desired more variety, the overall quality is seen as an excellent start to the day.
Dinner options at the hotel also impress with particular praise for the Wednesday evening social events that feature complimentary wine, beer and appetizing snacks. These socials are a highlight, providing a pleasant midweek treat. While some were disappointed with changes to the evening snack schedule, the overall dining experiences remain positive, supported by easy access to nearby restaurants.
The rooms at Homewood Suites are valued for their spaciousness and comfort with well-equipped suites featuring functional kitchens, making them ideal for extended stays and families. Stunning city views and ample storage spaces add to the favorable reviews. However, some guests point out the need for updates and improved cleanliness.
Cleanliness feedback is mixed with many applauding the spotless rooms and diligent housekeeping staff. Yet, inconsistencies in cleaning schedules and maintenance issues in common areas detract from some experiences. The outdated furniture and occasional cleanliness lapses highlight areas for improvement.
Staff service is consistently praised, described as friendly, helpful and efficient. The welcoming and accommodating nature of the front desk, valet and breakfast staff significantly contributes to the positive guest experiences with several individual staff members receiving special commendations for exceptional service.
The hotel's complimentary Wi-Fi generally receives positive remarks for its reliability and speed, although a few guests experienced connection issues.
The gym, while compact, is appreciated for being modern and well-equipped. The views from the 19th-floor glassed area are a notable feature, although some guests find the space limited during peak times.
The swimming pool on the 19th floor is a attractive feature, especially for families, offering stunning city views and a clean environment. However, some guests criticize the water temperature and limited availability, suggesting the potential for improvement.
Parking receives mixed reviews due to high valet costs and occasional service inefficiencies. Some guests suggest seeking alternative parking options nearby for more affordable rates.
Overall, Homewood Suites by Hilton Chicago-Downtown is highly regarded for its central location, spacious rooms, friendly staff and appealing amenities, making it a solid choice for tourists, commuters and families exploring Chicago.
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
Categories
Nightlife
Pool
Heated Pool
Indoor Pool
Parking
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 33 hotels in and around Burr Ridge