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Summary of reviewsHotel Rural La Casona de Tamaya is praised for its excellent location, serving as a perfect gateway to explore northern Guadalajara's distinctive "Black Villages" and scenic routes. The tranquil setting offers beautiful mountain views in a family-friendly atmosphere, making it appealing to those seeking both cultural exploration and relaxation. Under new management, the dedicated staff enhances the guest experience with attentive service.
Guests have mixed opinions about the breakfast. While some appreciate its affordability and availability of free capsule coffee and pastries, others criticize the limited variety and quality, suggesting room for improvement. Similarly, the hotel's dinner options, available at a nearby restaurant, receive varied feedback. The homemade quality and convenience are highlighted positively, but the limited menu and slow service are areas needing enhancement.
Room reviews are varied, with positive remarks on spaciousness, cleanliness, and comfort. However, issues such as poor soundproofing and small, cramped bathrooms could detract from the experience. Some rooms might benefit from modern updates, although guests still find the accommodation satisfactory overall.
Cleanliness generally receives commendation, contributing to a welcoming ambiance, though minor maintenance issues in the bathroom facilities have been noted. The presence of essential amenities like WiFi is appreciated, although there's room for improvement in some guest services.
The staff is consistently praised for their exceptional service, friendliness, and dedication, with particular mentions of Adrián's efforts in ensuring a seamless stay. This hospitable atmosphere significantly enhances the guest experience, resulting in a homelike and pleasant visit.
When it comes to beds, experiences are mixed. Some guests appreciate the comfort, but others note issues with mattress quality. Improvement in bedding consistency could further elevate the guest experience.
Overall, Hotel Rural La Casona de Tamaya offers a comfortable and welcoming stay in a beautiful and convenient location, though there are areas that could benefit from enhancements in services and amenities.
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