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Summary of reviewsBerenguer IV, located in the heart of Tortosa, is a highly recommended choice for visitors looking to explore the charming city with ease. Its central location is praised for its proximity to the train and bus stations, historic center, commercial areas and dining options. The hotel stands out for providing a tranquil ambiance despite its centrality, ensuring peaceful nights' rest. Guests appreciate the accessibility to local attractions and the ease of exploring the area on foot.
The hotel’s breakfast receives positive feedback for being diverse, plentiful and offering excellent value. The buffet-style breakfast includes fresh and delicious options, though some guests feel it could offer more variety. Morning staff are commended for their friendliness and helpfulness, enhancing the breakfast experience.
Rooms at Berenguer IV are lauded for their spaciousness, cleanliness and modern amenities. Guests find the rooms and bathrooms ample and well-maintained, contributing to a comfortable stay. The beds receive particular praise for their comfort, ensuring a restful experience. The hotel’s location and effective soundproofing mean that rooms are quiet, adding to the overall comfort. Minor drawbacks such as occasional noise from neighboring rooms or dated elements in some rooms are noted but do not significantly detract from the positive experiences.
Cleanliness is a highlight at Berenguer IV with guests routinely praising the spotless environment. Common areas, rooms and bathrooms exude a high level of hygiene, contributing to a comfortable stay. The friendly and attentive staff further enhance the hotel’s reputation for cleanliness and comfort.
The hotel's staff is frequently highlighted for their exceptional friendliness, attentiveness and professionalism. From reception to maintenance, the staff’s warm demeanor and willingness to go the extra mile ensure a pleasant stay for guests. Their efforts contribute significantly to the overall positive guest experience.
Despite the many positive aspects, the hotel’s WiFi service is noted as an area needing improvement with several guests experiencing poor connectivity and signal strength issues. Parking is generally secure and conveniently located, though some guests find the process of accessing parking spaces somewhat complicated.
Overall, Berenguer IV is celebrated for its prime location, comfortable rooms, excellent breakfast and outstanding staff, making it a highly recommended hotel for a pleasant and convenient stay in Tortosa.
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