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Summary of reviewsNH Capelle Rotterdam garners positive reviews for its convenient and strategic location, particularly favorable for travelers with cars due to its proximity to major highways like the A20. The hotel offers easy access to Rotterdam and surrounding areas such as Gouda and Delft, along with the convenience of free parking. Its calm and peaceful environment provides a quiet retreat, even though some guests mention the location could be less convenient for those relying on public transport or looking to access central Rotterdam easily.
The breakfast at NH Capelle Rotterdam receives high praise for its variety, quality and presentation. Guests commend the ample selection of sweet and savory options, the beautiful view from the breakfast room and the attentive and accommodating staff. Despite occasional critiques about the venue's physical wear and the variety being occasionally inconsistent, the breakfast experience is a major highlight for many.
Dinner experiences are generally positive with delicious food and friendly restaurant staff, though some guests find the menu limited, especially for vegetarians and lacking vegan options. Moreover, there are remarks about the food being overpriced. Luigi's bar offers a pleasant ambiance and tasty bar food, although there are instances where service can be lacking.
The spaciousness and comfort of the rooms stand out in guest reviews. Many appreciate the large, bright and clean rooms equipped with modern fixtures, comfortable beds and well-lit bathrooms. While noise issues and inconsistent air conditioning are mentioned occasionally, the rooms generally meet expectations for a comfortable stay, though updates and better maintenance could enhance the experience.
The hotel's cleanliness is frequently noted positively with many praising the overall tidiness and cleanliness of rooms and common areas. However, consistency in housekeeping and attention to details such as dust and mildew could be improved according to some reviews.
The staff at NH Capelle Rotterdam are often highlighted for being friendly, helpful and professional, significantly enhancing the guest experience. Although there are occasional mentions of less favorable interactions, the overall sentiment towards the staff is warm and welcoming.
WiFi experiences are mixed with some guests having stable and satisfactory connectivity, while others report slow, unreliable and insecure internet service. Many express frustration over having to pay for better WiFi connectivity.
The gym, when operational, meets guests' expectations with modern equipment, though there have been instances where it was not available. The parking, on the other hand, is consistently praised for its convenience, spaciousness and free availability, although better lighting could improve the perception of safety.
Facilities for electric vehicle charging are appreciated, though a few reviews suggest minor issues with the stations. The hotel's family-friendly amenities, such as connecting rooms, spacious family suites and a dedicated coloring corner for kids, make it an appealing choice for family stays.
Guests generally find the beds comfortable, though opinions on mattress firmness are split. Overall, the NH Capelle Rotterdam presents itself as a practical, accessible and comfortable choice, particularly for those traveling with their own transportation and promises a pleasant and engaging stay for families and business travelers alike.
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