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Summary of reviewsMonterey Tides presents a unique beachfront experience lauded for its remarkable location directly on the beach. Guests are consistently awed by the stunning ocean views from both their rooms and the lobby, providing a serene atmosphere and breathtaking sunsets. The hotel's proximity to downtown Monterey, including restaurants and shopping areas as well as easy access and ample parking, makes it a convenient base for exploring the region.
Dining at Monterey Tides brings mixed reviews, but the breakfast and dinner options are appreciated for the beautiful ocean views and the convenience of on-site dining. While the breakfast experience receives praise for its variety and quality, some guests express dissatisfaction with the lack of a complimentary option. Dinner service garners positive feedback for excellent service and ambiance, though some find the menu limited and prices high. The bar and lounge areas stand out for their relaxed vibe and scenic views, especially during happy hour.
The rooms at Monterey Tides evoke mixed feelings. Many guests praise the spaciousness, comfort and especially the mesmerizing ocean views from clean, updated rooms. However, there are frequent complaints about outdated furnishings, poor maintenance and cleanliness issues, including musty odors and stained carpets. Despite these concerns, the appeal of the beachfront location often compensates for the room shortcomings.
Cleanliness throughout the hotel is inconsistent with a modern and welcoming lobby contrasting with issues in guest rooms and outdoor areas. Some guests find their rooms clean and comfortable, while others report dirty and worn-out conditions. Maintenance problems, including broken furniture and peeling paint, add to the complaints.
The staff at Monterey Tides is generally appreciated for their friendliness, professionalism and helpfulness with specific mentions of exceptional service from front desk and housekeeping personnel. While a few guests report occasional unfriendly interactions or issues with billing and housekeeping, the overall sentiment towards the staff remains positive.
Wi-Fi services at the hotel receive mixed reviews with some guests experiencing adequate connectivity while others face weak signals and frequent disconnections. The fee for room amenities, including Wi-Fi, adds to the dissatisfaction for some.
Despite the challenges with the gym, which is often unavailable or misrepresented as a facility, the Monterey Tides’ heated pool and hot tub are widely enjoyed. Guests appreciate the cleanliness and maintenance of the pool area, although some note occasional noise and minor maintenance issues.
Finally, the beachfront experience at Monterey Tides is a standout feature, frequently praised for its convenience and the serene setting offering direct access to the soft sandy shores. The bonfire pits and tranquil ocean sounds enhance the relaxing ambiance, making it a favorite aspect of the stay for many visitors.
Overall, while Monterey Tides excels in its prime beachfront location and generally friendly staff, it faces challenges with room conditions, cleanliness and certain amenities that detract from the overall guest experience.
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