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Summary of reviewsAppart’City Confort Tours enjoys acclaim for its strategic location, which is advantageous for both business and leisure travelers. The hotel is conveniently situated near a tram stop, providing quick access to downtown Tours. Additionally, it is located across from a large shopping center with various dining and shopping options, making it easy for travelers to meet their needs without venturing far. The neighborhood is quiet and modern, offering practical amenities such as private and street parking and serves as an excellent base for exploring the Loire Valley and its famous castles.
The breakfast experience is notably praised with a hearty and varied buffet that includes pastries, fruits, cereals and fresh items like croissants and scrambled eggs. The staff's warm and attentive service further enhances the dining experience, though some guests suggest varying the pricing options and improving the table-clearing process. The hotel's dinner options benefit from the surrounding dining establishments, allowing guests to order food at late hours and enjoy meals in their rooms.
The rooms at the hotel are appreciated for their spaciousness and functionality, equipped with kitchenettes and modern amenities, making them suitable for families and long stays. However, improvements in decor, cleanliness and maintenance are noted as potential areas for enhancement. Guests generally found the accommodations clean and comfortable, but some reported inconsistencies such as stains and mold, indicating a need for more thorough housekeeping.
The staff at Appart'City Confort Tours consistently receive high marks for their friendliness, professionalism and attentiveness, contributing to a positive overall experience. Guests feel welcome and well-cared for, which adds a personal touch to their stay.
Wi-Fi service is generally satisfactory, praised for its reliability and ease of use, although some guests mentioned concerns about network security and occasional connectivity issues. Parking facilities are well-received, particularly for their security and convenience, though minor accessibility challenges such as a narrow garage entrance were noted.
The bed quality receives mixed feedback; while many guests find them comfortable, some feel the beds are too firm or narrow, particularly the sofa beds. The hotel offers good value for money and is considered a practical choice for short stays or transit, though it could benefit from some renovations and enhancements to fully meet three-star expectations.
Accessibility is a mixed experience at the hotel. While general accessibility is good with features like an elevator and wheelchair-friendly amenities, specific areas such as disabled parking and bathroom accessibility need improvement. Pet-friendly accommodations are a significant plus for travelers with dogs.
Overall, Appart’City Confort Tours is a solid choice for travelers seeking a convenient, well-located and practical accommodation solution, offering good value for money and excellent staff service.
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