Summary of reviews related to the 'Accessible' category
Chessington Hotel presents a mixed bag when it comes to accessibility, especially for guests with disabilities. On the positive side, the hotel boasts a good disability bathroom and is child-friendly with easy access to both Chessington and the adjoining theme park, which offers a great advantage for families. Guests have praised the hotel's location and parking facilities, highlighting the convenience and ease of getting to the theme park. Handicapped access within the hotel has also been noted as good and early entrance to the park is an added benefit.
However, there are several areas where the hotel could improve. Some guests have experienced a lack of response to disability accommodations prior to their stay and have mentioned that the hotel staff lacks understanding of autism. There are also reports of long waiting times for disabled guests and challenges with scooter accessibility. Several reviews indicate the hotel is not very accessible for older people or those requiring wheelchair access and the need for better access for prams has been pointed out. Overall, while the location and proximity to Chessington theme park are excellent, improvements in accessibility features and services are necessary to ensure a more inclusive experience for all guests.
The Foley, nestled in the picturesque village of Claygate, emerges as a highly commended choice for travelers seeking a harmonious blend of city and countryside experiences. Its strategic location allows guests easy access to the heart of London while offering a peaceful retreat surrounded by the serene greenery of Surrey. The charming village provides an array of shops and amenities, further enhancing its appeal.
A standout feature is the exceptional breakfast experience, lauded for its generous offerings and quality ingredients. Guests find the diverse menu satisfying, with options like the Crab Royale and traditional full English breakfast earning particular praise. The dining experience overall, including dinner, is characterized by high-quality food and attentive service, cementing The Foley as a culinary destination.
The accommodations shine with spacious, beautifully designed rooms that combine style and comfort. Guests appreciate the luxury linens and comfortable beds, ensuring a restful night's sleep. The attention to detail, including well-appointed bathrooms and modern amenities, leaves a lasting impression. The hotel's emphasis on cleanliness and maintenance does not go unnoticed, contributing to a welcoming and tidy environment.
The Foley's staff receives widespread acclaim for their professionalism and warmth, consistently going above and beyond to enhance the guest experience. The ease of parking adds to the hotel's convenience, with ample and secure options available. The overall boutique charm, characterized by a blend of warmth and sophistication, makes The Foley a memorable and inviting choice. With its excellent service, competitive pricing, and thoughtful amenities, it offers a highly satisfying stay that prompts many to return.
Orchid Hotel, Epsom Surrey, Sure Collection by Best Western has been widely praised for its strategic location, offering guests convenient access to several local attractions and transport links, making it an ideal base for both leisure and business travel. Despite the hotel's proximity to a bustling road, guests appreciate the quiet and safe environment, complemented by ample free parking which adds to the overall convenience.
The hotel staff frequently receive accolades for their warmth, friendliness, and helpfulness, creating a welcoming atmosphere that enhances the guest experience. The personnel's commitment extends beyond typical duties, ensuring guests feel comfortable and at home, with particular praise for the attentive reception service.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness, and comfort, with well-equipped facilities catering to modern travelers. While the hotel needs an update, particularly in terms of bathroom interiors and maintenance, the essentials like comfortable beds and clean linens contribute to a restful stay.
Families find the hotel accommodating, with special touches from staff to make children feel welcome, and room features that cater well to family needs. Although breakfast offerings mainly consist of a "grab and go" style and could improve to meet expectations, the room service option provides flexibility for families.
Overall, Orchid Epsom stands out as a budget-friendly choice, excelling in hospitality and convenience despite needs for refurbishment and enhanced breakfast options. Its positive attributes and staff's dedication ensure it remains a favored option among travelers, particularly for those visiting nearby attractions.
Summary of reviews related to the 'Accessible' category
Sandown Park Lodge offers some commendable features for guests with disabilities, providing appropriately accessible rooms that are both comfortable and convenient. The hotel's prime location near the racecourse and Esher high street ensures easy access to local attractions, adding to the overall convenience for disabled guests. However, there are areas where accessibility could improve. The absence of a lift presents challenges, especially for accessing upper floors, though the staff's willingness to assist with luggage helps mitigate this issue somewhat. The shower setup with the bath being too high and some tight room spaces for wheelchair users, also indicate room for enhancement. The proximity to amenities and thoughtful staff assistance indicate that with some improvements, Sandown Park Lodge could better meet the needs of all its guests.
Summary of reviews related to the 'Accessible' category
Holiday Inn Express London - Epsom Downs, an IHG Hotel, has garnered positive reviews for its accessibility features. Guests noted the hotel's commitment to providing accessible rooms specifically designed for disabled guests. Visitors made special mention of easy access within the hotel and an accessible bar area, ensuring a comfortable stay for those with mobility challenges.
The hotel is strategically located for convenient access with plenty of blue badge parking and good accessibility by car. Ground-floor rooms further contribute to ease of access. Staff received commendations for their helpfulness, particularly in assisting elderly visitors and accommodating complex needs with nothing seeming too much trouble. COVID-19 compliance measures have been strictly adhered to, ensuring a safe environment for all guests.
While disabled rooms are situated at the far end of the hotel, resulting in a longer walk from reception, this did not significantly detract from the overall positive experience. The readily available accessible rooms, combined with super friendly staff and excellent facilities, affirm the hotel's dedication to inclusivity and comfort.
The hotel has accessible parking with a step-free, lit route. It features a ramp for the main entrance, a hearing loop at reception, and an accessible WC on the ground floor. Two bedrooms have accessible features, including a low bath or walk-in shower, lower sink, grab rails, bathroom alarms, and vibrating fire alarms.
Summary of reviews related to the 'Accessible' category
The White Hart Hotel offers a range of features designed for guests with disabilities, earning numerous positive remarks for its efforts. With ground floor rooms and options that are easily accessible via lifts, the hotel ensures that mobility is not an issue for its visitors. Guests appreciated the comfortable and well-equipped accessible rooms, which include separate bathrooms with handrails and appropriate facilities for wheelchair users. The hotel also provides conveniences such as disabled parking and easy access to local sites and central London.
Despite predominantly positive feedback, a few guests noted areas for improvement, including the need for more handrails in some bathrooms and better planning for guests with specific room requirements. Parking was mentioned to be a bit tight. Overall, The White Hart Hotel is considered a good choice for disabled visitors with excellent accessibility features and a friendly setup to cater to their needs.
DoubleTree by Hilton London Kingston Upon Thames is notably celebrated for its prime location in the heart of Kingston Upon Thames. Its proximity to the town center, shops, restaurants, cafes, train station and the Thames River makes it an ideal spot for both business and leisure travelers. The convenience of nearby public transportation options further enhances its appeal, allowing easy access to central London and nearby attractions, such as Twickenham and Hampton Court. The clean, well-maintained facilities and friendly staff contribute significantly to the overall positive experience.
Guests frequently commend the breakfast offerings, describing it as excellent with a wide variety of quality food options, including gluten-free choices. Despite occasional mentions of basic selections or early closing times, the breakfast experience is generally praised for its freshness and delicious options, supported by a welcoming atmosphere and attentive staff.
Dinner experiences, while mixed, often highlight the quality of the food and pleasant ambiance of the lobby bar. However, some guests note issues with slow service, limited menu options and early restaurant closing times, which sometimes limit dining choices.
The hotel's rooms receive strong positive feedback for their cleanliness, modern design, spaciousness and comfort, particularly the large, comfy beds and well-sized bathrooms. Despite minor issues like noise from nearby streets or trains and the absence of certain amenities such as fridges or room service, the overall impression is favorable.
The hotel's cleanliness is consistently praised with guests appreciating the regular maintenance and the spotless condition of common areas and rooms. The friendly and professional housekeeping staff further add to the hotel's reputation for cleanliness.
The staff at the DoubleTree by Hilton are frequently highlighted for their friendliness, professionalism and helpfulness, particularly at the reception. Positive interactions with the entire team contribute significantly to guests' enjoyable stays, despite occasional mentions of staff disorganization or slow service.
For families, the hotel offers a comfortable and clean environment with spacious family rooms and convenient adjoining room options. The high standard of cleanliness and fresh linens are particularly appreciated by families.
The beds at the hotel are especially noted for their comfort with many guests praising the soft feather pillows and spacious bed options that ensure a restful night's sleep.
Regarding its four-star status, the hotel receives mixed feedback. While some guests feel that the hotel lives up to its four-star rating with great amenities and value, others believe it falls short of the Hilton standard. Nonetheless, the location is often seen as adding significant value.
Finally, for business travelers, the hotel's strategic location and excellent business setup make it a popular choice. Despite the relatively high cost of parking and rooms, the friendly and knowledgeable staff contribute positively to the overall business travel experience.
In summary, DoubleTree by Hilton London Kingston Upon Thames offers a convenient, comfortable and clean stay with excellent service from a friendly staff, making it a strong choice for both leisure and business travelers.
Summary of reviews related to the 'Accessible' category
The Queen's Head offers a fantastic and well-presented property that prioritizes accessibility for guests with disabilities. The rooms are highly accessible, featuring wetrooms that are well-suited to less abled guests. These bathrooms are not only accommodating for those with disabilities but also clean and nicely maintained. The hotel is easily accessible via public transport with a bus stop just two minutes away, providing convenient access to the city center. Though the rooms may lack shelving or cupboards for storage, the facilities are designed to be practical and accessible for all guests.
Summary of reviews related to the 'Accessible' category
Holiday Inn London Sutton, an IHG Hotel, receives positive feedback for its accessibility features. The hotel boasts an accessible pool and rooms, ensuring a comfortable stay for guests with disabilities. The elevator is consistently accessible and the hotel is noted as disabled and wheelchair-friendly with facilities designed to accommodate disabled persons. Its location is also commendable, being easily accessible and surrounded by various services such as shops and restaurants.
Guests appreciate the good parking availability, although it's chargeable. The hotel's layout includes easy walkways and a consistently accessible lift, making navigation simpler for those with mobility issues. While the air conditioning and most facilities cater well to disabled guests, some areas require improvement. Issues such as heavy doors, limited hand liquid in the bathrooms and a lack of guaranteed walk-in showers were highlighted. Additionally, signage to the parking area and lobby could be more informative.
Overall, the hotel provides a comfortable and accessible environment for disabled guests, though addressing a few specific areas could enhance the experience further.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 37 hotels in and around Chessington