Chiayi23.48013400,
120.43940200,
3f-5, No. 23, Zhongxing Road, West District(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsPlanet 23 garners widespread acclaim for its strategic location, cleanliness and amenities, making it a top choice for visitors to Chiayi, Taiwan. It is ideally situated just a minute's walk from the rear exit of Chiayi Train Station, ensuring seamless connections to train and bus services. Despite its proximity to such a bustling transit hub, the hotel maintains a quiet, peaceful environment, appealing to families and solo travelers alike.
Guests consistently praise the complimentary breakfast featuring unlimited toast with various spreads, coffee and tea, which can be enjoyed throughout the day. The clean, well-equipped common kitchen further enhances the dining experience.
The innovative, capsule-style rooms, although compact, are celebrated for their cleanliness, comfort and thoughtful design. Practical storage, mirrors and effective lighting within the capsules address the needs of travelers efficiently. The rooms utilize a secure password system linked to guests' phone numbers, adding an extra layer of convenience.
Cleanliness is a standout feature at Planet 23 with both the rooms and common areas regularly described as spotless and well-maintained. This high standard extends to the bathrooms, which are especially noted for being modern and spacious.
The friendly and attentive staff significantly enhance guests’ experiences, providing exceptional service and valuable local information. Despite occasional language barriers, effective communication methods such as Google Translate ensure smooth interactions.
The hotel's beds receive high marks for comfort and privacy, further contributing to restful stays. Although there are minor concerns about occasional wall cleanliness and bed firmness, these do not detract from the overwhelmingly positive feedback.
Planet 23 also excels in accessibility, making it a practical choice for travelers with disabilities. Accessible amenities and thoughtful design ensure a comfortable stay for all guests.
In conclusion, Planet 23 combines an unbeatable location, excellent amenities, high cleanliness standards and outstanding staff service to create a highly recommended lodging option for travelers visiting Chiayi. Show more
Read review summaries for all categories
Categories
Small Capsule Hotel
Capsule hotels, like Planet 23, often offer a unique and minimalist experience. While not traditionally 'cozy,' the compact and individual nature of the capsules can create a sense of privacy and intimacy for solo travelers.
Romantic Capsule Hotel
Accessible Capsule Hotel
Capsule Hotel for Adults Only
Room Types
Single Bed in Mixed Dormitory RoomThis single room has a tea/coffee maker, air conditioning and kitchenware.
The bed will arrange upon arrival.
Bed in 10-Bed Mixed Dormitory RoomThis bed in dormitory features a tea/coffee maker, kitchenware and oven.
The bed will arrange upon arrival.
Double Room with Private BathroomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV, as well as city views. The unit has 1 bed.
Quadruple Room with Private BathroomThe quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room offers a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV, as well as city views. The unit has 2 beds.
Single Bed in Mixed Dormitory RoomThis single room has a tea/coffee maker, air conditioning and kitchenware.
The bed will arrange upon arrival.
Small Double RoomThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a dining area, a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
About Planet 23
License: 1113604343
Guest Reviews
Location
Planet 23 boasts an exceptionally convenient location, strategically positioned right behind Chiayi Train Station. Guests rave about the ease of access, often highlighting that the hotel is just a short walk, frequently described as one minute, from the station's rear exit. This placement ensures seamless connections to both train and bus services, ideal for travelers heading to popular destinations such as Alishan.
Despite its proximity to the transit hub, the hotel manages to maintain a quiet environment, offering a peaceful retreat from the hustle and bustle of the main streets. This balance makes it particularly appealing for families with young children and solo travelers alike.
Guests also praise the hotel's clean and well-equipped facilities, including large common areas and necessary amenities, which enhance the overall comfort of their stay.
In sum, Planet 23's prime location combined with its excellent amenities and tranquil environment make it a highly recommended choice for visitors to Chiayi.
Breakfast
Planet 23 stands out by offering a complimentary breakfast that guests consistently appreciate. The breakfast features a variety of toasts accompanied by a selection of spreads, including jam, peanut butter and chocolate sauce. Coffee and tea are also available, often highlighted for their quality and taste. This self-service breakfast, available all day, provides an unlimited supply of toast and beverages, making it convenient for guests to enjoy at their leisure.
The common kitchen is clean and equipped with everything necessary, including a barista coffee machine and a water dispenser. With the availability of free toast, condiments and beverages, guests can enjoy a simple yet satisfying breakfast experience without worrying about additional costs.
Overall, the breakfast at Planet 23 is light and straightforward, aligning well with the needs of travelers looking for a convenient and cost-effective start to their day. The positive remarks about the cleanliness and accessibility of the kitchen facilities further enhance the appeal of this complimentary offering.
Rooms
Planet 23 offers a unique and innovative accommodation experience with its modern, capsule-style rooms. These capsules are described as clean, comfortable and providing good privacy. Despite their limited space, guests appreciate the thoughtful design which includes practical storage, mirrors and effective lighting. The rooms also utilize a secure and memorable password system linked to the guest's phone suffix.
The hotel's location is highly convenient, situated just across from the back entrance of Chiayi Station, making it an accessible option for travelers. Cleanliness is a consistent highlight with nearly every review commending how tidy and well-maintained both the rooms and common areas are. Additional facilities such as a laundry machine, dryer and a well-stocked pantry with free drinks and bread add to the convenience and comfort of the stay.
Some minor drawbacks mentioned include the small size of certain rooms and occasional noise from bunk beds. However, these are outweighed by positive notes on the friendly and communicative staff, including an English-speaking owner. Overall, Planet 23 stands out for its modern, clean and functional spaces, providing a comfortable and interesting lodging experience.
Beds
Planet 23 offers a sleeping experience that leaves guests overwhelmingly pleased. The beds are frequently described as very comfortable, spacious and clean. Many visitors highlight the capsule bed options, which not only offer privacy but can also be locked for added security. The wide, comfortable beds come with clean bedsheets and comfortable mattresses and pillows, contributing to a restful night's sleep. The innovative design of the bed spaces also ensures adequate ventilation and noise reduction, making for a quiet environment. Overall, guests find the bedding remarkably clean and comfortable with some even noting it's the best they've experienced during their travels in Taiwan. A few minor concerns were noted, such as the cleanliness of the walls beside the beds and the occasional hardness of the mattresses, but these do not overshadow the generally high satisfaction with the sleeping arrangements.
Cleanliness
Planet 23 stands out for its exceptional cleanliness, earning widespread praise from guests across various aspects of the hotel. Everywhere from the showers and toilets to the rooms and common areas is consistently described as spotless. The overall environment is not only clean but also tidy and welcoming, offering great value for money. Notably, the cleanliness of the bathrooms exceeds expectations, often noted for being spacious and modern.
Guests find the public spaces bright and well-maintained, contributing to the overall clean and comfortable atmosphere of the hotel. Both the shared and private facilities boast impeccable hygiene. The kitchen is highlighted as well-equipped, while the sleeping capsules are praised for their cleanliness and privacy.
Additionally, the new and modern facilities at Planet 23 provide a well-ordered organized environment, further emphasizing the high standards of cleanliness maintained by the staff. Despite the high number of guests, cleanliness never falters, ensuring a pleasant stay for all visitors. Overall, Planet 23 impresses with its dedication to keeping a pristine environment, making it an excellent choice for cleanliness-conscious travelers.
Staff
Nestled conveniently close to the train station and bus stop, Planet 23 stands out not just for its location but for the exceptional service provided by its staff. Guests consistently highlight the team’s friendliness, enthusiasm and attentiveness. Whether you're greeted by the polite receptionist, welcomed by the warm owner or guided by the knowledgeable service staff, every interaction is designed to make you feel right at home.
The staff at Planet 23 go above and beyond with their friendly and helpful nature, introducing local attractions and offering thorough guidance to elevate your stay. Despite language barriers, communication remains smooth and effective, often facilitated by tools like Google Translate, ensuring no details are lost. The reception team is noted for their patience and courtesy, making the check-in process seamless and welcoming.
Guests repeatedly commend the staff for their supportive and accommodating approach. The team is described as brilliant, caring and always ready to provide excellent service. This extends to the facilities staff, who maintain a positive attitude, contributing to the overall ambiance of the hotel. The cleanliness and comfort of the rooms are also frequently praised, adding to the appeal of this establishment.
In summary, Planet 23's exceptional staff service, coupled with its comfortable facilities and strategic location, make it a highly recommended choice for travellers seeking a welcoming and enjoyable stay.
Accessible
Planet 23 offers a commendable level of accessibility for guests with disabilities, ensuring a comfortable and stress-free stay. The common areas are not only accessible and well-equipped but also foster a very social atmosphere. Guests can look forward to barrier-free travel and accommodation with accessible amenities such as guardrails and toilets ensuring safety and convenience. Both floors of the hotel are accessible even with luggage and travelers can expect a safe environment throughout.
Families can find solace in the fact that the hotel is also accessible and the staff are attentive to the specific needs of guests requiring accessibility services. Communication is made easy by the very friendly host, who efficiently communicates via Google Translate. Additionally, the availability of a laundry machine and a dryer at a minimal cost proves beneficial for extended stays.
However, some areas of improvement include addressing the occasional bad odor in the corridors and the crowding issues related to the external washrooms. The family rooms, although not crowded, have an awkward layout which might be improved for better comfort.
Location-wise, Planet 23 is strategically positioned behind Jai Station, providing a quiet and convenient place to stay with easy access to a nearby bus terminal and a parking lot. The hotel's proximity to Chiayi’s train station and ease of access make it ideal for commuting backpackers. All these elements collectively make Planet 23 a practical choice for travelers, including those with accessibility needs.
No, Planet 23 doesn't have any pool.
No, a spa isn't available at Planet 23.
No, Planet 23 doesn't allow dogs.
No, parking facilities aren't available at Planet 23.