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Summary of reviewsHotel Allende 104 is highly praised for its prime location, situated in the heart of the city and within walking distance to key attractions such as the historic center, Zocalo, and several museums. The convenience of being close to both cultural sites and a variety of dining options makes it an ideal base for travelers wishing to explore Chihuahua. Guests appreciate the comfortable accommodations and commend the helpful and attentive staff, ensuring a secure and satisfying stay.
The hotel is also noted for its cleanliness, with guests consistently highlighting the spotless state of the facilities and rooms. This contributes to a comfortable and safe environment. The reception staff and overall team are lauded for their kindness and professionalism, with individuals like Luis, Juan Luis, and Jaime receiving specific mentions for their exceptional service. Their attentive approach enhances the guest experience, further supported by the management's willingness to address inquiries and fulfill special requests promptly.
The rooms, while spacious and well-equipped with amenities like a kitchen, receive mixed reviews. Cleanliness is a strong point, but some guests find the accommodations basic or in need of upgrades. Issues such as lighting and occasional discrepancies between advertised and actual room standards have been noted, along with concerns about hot water availability and somewhat worn mattresses. Despite these challenges, the hotel is valued for its good price-quality ratio and clean environment.
The comfort of the beds also divides opinion; many appreciate the firm mattresses, though others find them too hard or narrow. Additionally, some guests have faced comfort issues related to room temperature and heating. Nonetheless, those who prefer firm mattresses may find the bedding satisfactory.
Overall, Hotel Allende 104 offers a welcoming atmosphere with its exceptional staff, cleanliness, and central location, providing guests a comfortable and convenient stay while exploring the city's vibrant atmosphere.
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