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5-Star Hotels with Heated Pool in Chile
21 HOTELS IN CHILEMost popular user searches in Chile: treehouse hotels and hotels near ski resorts.
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Summary of reviews
Pullman Vina del Mar San Martin consistently receives high praise for its central location, convenient proximity to the beach, restaurants and entertainment attractions, which allow guests to explore the vibrant neighborhood on foot. Spectacular ocean views from rooms and the breakfast area add to the hotel's appeal with guests enjoying sunrise runs and peaceful beach walks. The hotel's modern facilities and cleanliness are frequently noted, along with the comfort and high standards of service from the attentive staff.
Breakfast at the hotel is often lauded for its variety, hearty options and delicious offerings with beautiful ocean views enhancing the dining experience. However, some guests feel that the quality does not justify the high cost and occasional service delays or lack of replenishment during peak times have been noted.
Dinner experiences are similarly mixed but generally positive with tasty, well-prepared food and good service, especially on the scenic rooftop terrace. However, the menu's complexity, limited variety and occasional operational issues, such as early closures and the need for reservations, can detract from the dining experience.
Guest feedback on rooms is predominantly positive, highlighting modern decor, cleanliness and comfort. Spacious, well-equipped rooms with stunning sea views are appreciated, although some guests find the rooms smaller than expected and occasionally noisy due to poor sound insulation. Maintenance issues like faulty air conditioning and inconsistencies in room cleaning have also been mentioned.
Cleanliness throughout the hotel generally meets guest expectations with commendations for clean and modern rooms and well-maintained common areas. Nevertheless, occasional lapses in thoroughness and delays in room cleaning are noted.
Staff at Pullman Vina del Mar San Martin are frequently highlighted for their professionalism, friendliness and efficient service. Exceptional service, especially from members like Lucas and Milagros, contributes significantly to guest satisfaction. While there are few mentions of disorganized front desk operations or unfriendly staff, these instances are rare.
The wifi service receives mixed reviews with many guests appreciating fast and reliable internet, suitable for work. However, frequent reports of unstable connections, slow speeds and difficulties with streaming services indicate areas needing improvement.
The gym's spacious and well-equipped facilities, alongside scenic views, are well-received, although some guests note its smaller size and occasional maintenance issues. Similarly, the rooftop pool, though attractive with stunning ocean views, is often described as crowded and lacking proper maintenance.
The hotel's location right by the beach is highly praised, offering easy and quick access to the sandy shores and local attractions. Guests appreciate the family-friendly environment with spacious rooms, accommodating staff and child-oriented amenities, making it an ideal choice for family vacations.
Overall, Pullman Vina del Mar San Martin stands out for its excellent location, modern facilities, exceptional staff service and family-friendly atmosphere, despite some areas needing attention like breakfast quality, internet service and minor maintenance issues.
Breakfast at the hotel is often lauded for its variety, hearty options and delicious offerings with beautiful ocean views enhancing the dining experience. However, some guests feel that the quality does not justify the high cost and occasional service delays or lack of replenishment during peak times have been noted.
Dinner experiences are similarly mixed but generally positive with tasty, well-prepared food and good service, especially on the scenic rooftop terrace. However, the menu's complexity, limited variety and occasional operational issues, such as early closures and the need for reservations, can detract from the dining experience.
Guest feedback on rooms is predominantly positive, highlighting modern decor, cleanliness and comfort. Spacious, well-equipped rooms with stunning sea views are appreciated, although some guests find the rooms smaller than expected and occasionally noisy due to poor sound insulation. Maintenance issues like faulty air conditioning and inconsistencies in room cleaning have also been mentioned.
Cleanliness throughout the hotel generally meets guest expectations with commendations for clean and modern rooms and well-maintained common areas. Nevertheless, occasional lapses in thoroughness and delays in room cleaning are noted.
Staff at Pullman Vina del Mar San Martin are frequently highlighted for their professionalism, friendliness and efficient service. Exceptional service, especially from members like Lucas and Milagros, contributes significantly to guest satisfaction. While there are few mentions of disorganized front desk operations or unfriendly staff, these instances are rare.
The wifi service receives mixed reviews with many guests appreciating fast and reliable internet, suitable for work. However, frequent reports of unstable connections, slow speeds and difficulties with streaming services indicate areas needing improvement.
The gym's spacious and well-equipped facilities, alongside scenic views, are well-received, although some guests note its smaller size and occasional maintenance issues. Similarly, the rooftop pool, though attractive with stunning ocean views, is often described as crowded and lacking proper maintenance.
The hotel's location right by the beach is highly praised, offering easy and quick access to the sandy shores and local attractions. Guests appreciate the family-friendly environment with spacious rooms, accommodating staff and child-oriented amenities, making it an ideal choice for family vacations.
Overall, Pullman Vina del Mar San Martin stands out for its excellent location, modern facilities, exceptional staff service and family-friendly atmosphere, despite some areas needing attention like breakfast quality, internet service and minor maintenance issues.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
5 Star
$
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Summary of reviews
The Ritz-Carlton, Santiago is a luxurious five-star hotel located in the pleasant district of El Golf with excellent proximity to restaurants and shopping areas. Guests have praised the hotel's infrastructure, cleanliness and attentive staff. The breakfast is highly rated for its variety and quality with some guests describing it as excellent and spectacular. The hotel's restaurant, Estro, is noted for its delicious meals, although some guests have reported long wait times. The rooms are spacious, comfortable and kept in impeccable condition with great attention to detail. The hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. Overall, The Ritz-Carlton, Santiago is a perfect option for a luxurious escape in Santiago, offering exceptional service and facilities at a reasonable price.
Categories
Pool
Heated Pool
Indoor Pool
Rooftop Pool
5 Star
Luxury
$
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Summary of reviews
The InterContinental Santiago by IHG, is widely appreciated for its strategic location, placing guests within easy reach of shops, restaurants and key attractions. This central position makes it a convenient choice for both business and leisure travelers. The hotel's amenities, spacious rooms and good breakfast offerings further enhance its appeal, although some debate exists about the value for money.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
$
Info
Summary of reviews
The Sheraton Miramar Hotel & Convention Center offers an exceptional 5-star experience with a privileged location right on the ocean and stunning views. Guests have praised the spacious and comfortable rooms with amazing sea views, as well as the hotel's pool facilities, both indoor and outdoor, which offer a comfortable and relaxing atmosphere. Staff members are frequently mentioned for their attentiveness, friendliness and professionalism. Families looking for a great trip will find the hotel's game room and children's activities to be a highlight. The spa is highly recommended for those looking to relax and unwind. While some guests noted issues with the quality and variety of the dinner options, breakfast is excellent with a rich selection. Overall, the hotel offers a great stay in Viña del Mar and is highly recommended by guests.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Wyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
From $166
$
Info
Summary of reviews
NOI Vitacura, located in the heart of the upscale Vitacura neighborhood, offers a charming and convenient setting for both business and leisure travelers. With its proximity to exquisite dining options, art galleries, and Bicentennial Park, the hotel is ideally placed for those wanting to explore Santiago's vibrant offerings. Guests frequently commend the hotel's location for its peaceful ambiance and accessibility to local attractions.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
Categories
5 Star
Pool
Infinity Pool
Heated Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Hotel Patagonico impresses guests with its prime location in the heart of the city, offering breathtaking views of Lake Llanquihue and the Osorno Volcano. The hotel's modern facilities, spacious gardens and terraces provide a serene environment for relaxation. Visitors commend the spacious, comfortable rooms characterized by beautiful views, cozy beds and well-appointed bathrooms, although some note occasional maintenance issues and inconsistent housekeeping.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
Panoramic View Pool
$
Info
Summary of reviews
Enjoy Coquimbo enjoys high praise primarily for its outstanding location between Coquimbo and La Serena, offering easy access to numerous attractions, restaurants and entertainment options. The beautiful ocean views from most rooms significantly enhance its appeal. Guests often remark on the spacious and comfortable rooms, which are ideal for both leisure and business travel, benefiting further from well-maintained facilities like pools, a spa and access to a casino. The parking availability and calm, tranquil environment add to its convenience, making it a great spot for relaxation. The friendly and attentive staff also contributes to the overall positive experience.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
From $112
$
Info
Spectacular views of the Osorno and Calbuco volcanoes beyond Lake Llanquihue; the hotel’s location allows its guests to see top attractions like Casino Dreams, Pablo Fierro Museum and more.
Summary of reviews
Radisson Hotel Puerto Varas receives positive praise from guests for its unbeatable location in the center of town with stunning views of Lake Llanquihue and Osorno volcano. The hotel's delicious and varied breakfast is also highly rated and the restaurant offers considerations for celiac diets. The staff is friendly and attentive with many guests noting their excellent service. The rooms are clean, well-appointed and comfortable, although the parking arrangements can be confusing. The spa receives excellent reviews, particularly for the heated pool and hot stone massages. The beds are described as spectacularly comfortable, providing guests with a restful night's sleep. While some guests felt that the hotel's facilities were not worthy of a 5-star rating, the hotel is generally praised by guests for its excellent location, friendly staff, comfortable rooms, delicious breakfast and spa experience.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
Info
Summary of reviews
Hotel Enjoy Pucon stands out for its exceptional location, situated centrally in Pucon and offering easy access to downtown attractions, shops, restaurants and stunning views of Lake Villarrica and surrounding mountains. This prime positioning makes it a convenient and tranquil base for exploring the area, especially for those interested in outdoor activities.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
$
Info
Summary of reviews
Park Lake Luxury Hotel offers an exceptional experience across multiple facets, making it a premier choice for those seeking luxury and relaxation. Nestled in a prime location with breathtaking lake views, guests can enjoy a serene and peaceful ambiance complemented by beautiful gardens and top-notch facilities. The hotel's strategic position provides convenient access to nearby attractions while maintaining an escape from the city's hustle.
The breakfast service stands out with its high-quality, extensive and delicious offerings, further enhanced by the beautiful view from the breakfast area. Guests appreciate the variety and freshness of the food, as well as the attentive and friendly staff who enhance the dining experience. The hotel's restaurant also receives positive remarks for its delicious menu and quality food, despite some critiques regarding the dinner menu's variety and pricing.
Rooms at Park Lake Luxury Hotel are spacious, clean and comfortable with many praising the stunning lake views from private balconies and the super comfortable beds. The quiet environment and meticulous housekeeping contribute to a relaxing stay, bolstered by recent renovations that have added modern amenities.
Guests frequently commend the extraordinary cleanliness of the hotel's facilities, highlighting the spotless rooms and well-maintained environment. The staff's professionalism and kindness are often noted with individuals like Juan and Daniela receiving special mentions for their exceptional service and attention to detail. The team's genuine concern for guests' well-being ensures a memorable and delightful stay, adding to the overall luxury experience.
The spa offers excellent service and facilities, including a heated pool, sauna and massages, which guests find particularly relaxing and satisfying. Despite minor suggestions for improvement, the spa remains a significant highlight of the hotel.
Pool facilities, especially the heated indoor pool, receive frequent praise for their cleanliness and pleasant temperature, contributing to a delightful stay. The beds are also generally well-received for their comfort with quality linens and amenities enhancing the sleeping experience.
Overall, Park Lake Luxury Hotel delivers a luxurious stay through its modern facilities, exceptional service and stunning location. Though minor critiques exist, the hotel maintains a high standard of comfort and relaxation, making it a top choice for luxury escapes.
The breakfast service stands out with its high-quality, extensive and delicious offerings, further enhanced by the beautiful view from the breakfast area. Guests appreciate the variety and freshness of the food, as well as the attentive and friendly staff who enhance the dining experience. The hotel's restaurant also receives positive remarks for its delicious menu and quality food, despite some critiques regarding the dinner menu's variety and pricing.
Rooms at Park Lake Luxury Hotel are spacious, clean and comfortable with many praising the stunning lake views from private balconies and the super comfortable beds. The quiet environment and meticulous housekeeping contribute to a relaxing stay, bolstered by recent renovations that have added modern amenities.
Guests frequently commend the extraordinary cleanliness of the hotel's facilities, highlighting the spotless rooms and well-maintained environment. The staff's professionalism and kindness are often noted with individuals like Juan and Daniela receiving special mentions for their exceptional service and attention to detail. The team's genuine concern for guests' well-being ensures a memorable and delightful stay, adding to the overall luxury experience.
The spa offers excellent service and facilities, including a heated pool, sauna and massages, which guests find particularly relaxing and satisfying. Despite minor suggestions for improvement, the spa remains a significant highlight of the hotel.
Pool facilities, especially the heated indoor pool, receive frequent praise for their cleanliness and pleasant temperature, contributing to a delightful stay. The beds are also generally well-received for their comfort with quality linens and amenities enhancing the sleeping experience.
Overall, Park Lake Luxury Hotel delivers a luxurious stay through its modern facilities, exceptional service and stunning location. Though minor critiques exist, the hotel maintains a high standard of comfort and relaxation, making it a top choice for luxury escapes.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
MDS Hotel Chillan presents itself as a well-regarded stopover destination for travelers moving between Santiago and southern Chile, conveniently located near Route 5. Its proximity to the highway facilitates easy access and its calm, spacious environment proves ideal for rest and relaxation. Although slightly distant from Chillán's city center, the hotel’s quiet atmosphere, coupled with nearby amenities such as a casino and restaurants, adds to its appeal. Modern facilities, including a heated pool, gym and well-prepared food, enhance the guest experience. The friendly and accommodating staff further contribute to the overall positive impression.
The breakfast experience at MDS Hotel Chillan is highly praised for its excellent quality, variety and freshness. Guests appreciate the wide assortment of sweet and savory options, fresh fruits and high-quality ingredients with many describing it as the best part of their stay. The breakfast staff’s friendly and attentive service adds to the pleasant dining atmosphere. Despite minor calls for more variety and improvements in specific areas, the overall sentiment is that the breakfast is superb and caters well to diverse tastes.
Dinner at the hotel receives mixed feedback, though many guests commend the delicious and well-prepared food, ideal for family or romantic dinners. The restaurant is often praised for its exceptional dishes and quality service. However, criticisms include a limited menu variety, slow service and high prices that some feel do not match the quality. Improvements in these areas could significantly enhance the dining experience.
The rooms at MDS Hotel Chillan receive high praise for their spaciousness, modernity and cleanliness. Guests highlight the comfortable beds, well-equipped bathrooms and luxurious furnishings. The peaceful and quiet ambiance, along with efficient room service, ensures a restful experience. Occasional issues such as malfunctioning elevators and air conditioning are noted, but they are minor compared to the overall positive feedback on the room quality.
Cleanliness is a standout feature at MDS Hotel Chillan with guests frequently describing the facilities as spotless and well-maintained. The high hygiene standards extend to the dining areas, contributing to a pleasant overall stay. The staff's friendliness and professionalism further enhance the experience with guests consistently praising their exceptional service and attentiveness.
The spa at the hotel is highly regarded for its relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of wellness services, including a jacuzzi, sauna and massage services. While occasional maintenance issues are mentioned, the spa remains a highlight of the hotel experience, complemented by excellent staff service and a serene ambiance.
The gym is another well-appreciated facility, described as comprehensive and modern, catering to various workout needs. The cleanliness order and quality of equipment make it a favored feature among guests.
The pool facilities receive mixed reviews. While guests enjoy the well-designed outdoor pool and indoor heated pool with great views, issues with the heated pool temperature and restrictive access are noted. Despite these setbacks, the pool areas are generally seen as enjoyable, especially for families with children.
Parking at MDS Hotel Chillan is generally convenient and well-regarded with ample, free and secure spaces available. However, peak times, especially due to the casino’s draw, can make finding a spot challenging.
Overall, MDS Hotel Chillan is highly recommended for travelers seeking comfort and convenience, offering a calm and pleasant environment, modern facilities and exceptional service. While there are areas for improvement, the hotel’s strengths make it an excellent choice for a restful stay.
The breakfast experience at MDS Hotel Chillan is highly praised for its excellent quality, variety and freshness. Guests appreciate the wide assortment of sweet and savory options, fresh fruits and high-quality ingredients with many describing it as the best part of their stay. The breakfast staff’s friendly and attentive service adds to the pleasant dining atmosphere. Despite minor calls for more variety and improvements in specific areas, the overall sentiment is that the breakfast is superb and caters well to diverse tastes.
Dinner at the hotel receives mixed feedback, though many guests commend the delicious and well-prepared food, ideal for family or romantic dinners. The restaurant is often praised for its exceptional dishes and quality service. However, criticisms include a limited menu variety, slow service and high prices that some feel do not match the quality. Improvements in these areas could significantly enhance the dining experience.
The rooms at MDS Hotel Chillan receive high praise for their spaciousness, modernity and cleanliness. Guests highlight the comfortable beds, well-equipped bathrooms and luxurious furnishings. The peaceful and quiet ambiance, along with efficient room service, ensures a restful experience. Occasional issues such as malfunctioning elevators and air conditioning are noted, but they are minor compared to the overall positive feedback on the room quality.
Cleanliness is a standout feature at MDS Hotel Chillan with guests frequently describing the facilities as spotless and well-maintained. The high hygiene standards extend to the dining areas, contributing to a pleasant overall stay. The staff's friendliness and professionalism further enhance the experience with guests consistently praising their exceptional service and attentiveness.
The spa at the hotel is highly regarded for its relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of wellness services, including a jacuzzi, sauna and massage services. While occasional maintenance issues are mentioned, the spa remains a highlight of the hotel experience, complemented by excellent staff service and a serene ambiance.
The gym is another well-appreciated facility, described as comprehensive and modern, catering to various workout needs. The cleanliness order and quality of equipment make it a favored feature among guests.
The pool facilities receive mixed reviews. While guests enjoy the well-designed outdoor pool and indoor heated pool with great views, issues with the heated pool temperature and restrictive access are noted. Despite these setbacks, the pool areas are generally seen as enjoyable, especially for families with children.
Parking at MDS Hotel Chillan is generally convenient and well-regarded with ample, free and secure spaces available. However, peak times, especially due to the casino’s draw, can make finding a spot challenging.
Overall, MDS Hotel Chillan is highly recommended for travelers seeking comfort and convenience, offering a calm and pleasant environment, modern facilities and exceptional service. While there are areas for improvement, the hotel’s strengths make it an excellent choice for a restful stay.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Radisson Blu Acqua Hotel & Spa Concon, beautifully situated along the coastline of Concon, captivates guests with its stunning ocean views and prime beachfront location. The hotel provides a serene atmosphere reminiscent of being on a ship, and nearly every corner, from rooms to the outdoor terrace, offers breathtaking vistas of the Pacific Ocean, making it an ideal spot for relaxation and sunset viewing. Its proximity to both the beach and local dining options enhances its appeal as a convenient base for exploring the nearby area.
Guests frequently praise the breakfast offerings for their variety and quality, noting it as a highlight of their stay, despite some mentions of the buffet area being crowded and calls for increased variety. Dinner at the on-site restaurant is also generally well-received for its diverse menu and fresh ingredients, though service speed and pricing are noted as potential areas for improvement.
The hotel’s rooms are celebrated for their comfort and spectacular sea views, supported by staff known for their friendliness and attentiveness, enhancing the overall guest experience. While the cleanliness generally receives positive remarks, some inconsistencies, particularly in room and bathroom maintenance, suggest areas for potential enhancement.
Beyond views and dining, the spa at the hotel is a standout feature, appreciated for its tranquil setting, quality treatments, and excellent service. However, gym facilities have room for improvement, lacking essential equipment and feeling cramped. There are some maintenance concerns around the pool areas as well, though the heated pool with ocean views is a highlight for many.
Overall, Radisson Blu Acqua Hotel & Spa Concon excels in offering breathtaking scenery and comfort for those seeking a serene beachfront retreat, with exceptional staff enhancing the stay. While improvements in certain facilities like the gym and pool maintenance could further elevate the experience, the hotel remains a highly recommended destination for relaxation and enjoyment by the sea.
Guests frequently praise the breakfast offerings for their variety and quality, noting it as a highlight of their stay, despite some mentions of the buffet area being crowded and calls for increased variety. Dinner at the on-site restaurant is also generally well-received for its diverse menu and fresh ingredients, though service speed and pricing are noted as potential areas for improvement.
The hotel’s rooms are celebrated for their comfort and spectacular sea views, supported by staff known for their friendliness and attentiveness, enhancing the overall guest experience. While the cleanliness generally receives positive remarks, some inconsistencies, particularly in room and bathroom maintenance, suggest areas for potential enhancement.
Beyond views and dining, the spa at the hotel is a standout feature, appreciated for its tranquil setting, quality treatments, and excellent service. However, gym facilities have room for improvement, lacking essential equipment and feeling cramped. There are some maintenance concerns around the pool areas as well, though the heated pool with ocean views is a highlight for many.
Overall, Radisson Blu Acqua Hotel & Spa Concon excels in offering breathtaking scenery and comfort for those seeking a serene beachfront retreat, with exceptional staff enhancing the stay. While improvements in certain facilities like the gym and pool maintenance could further elevate the experience, the hotel remains a highly recommended destination for relaxation and enjoyment by the sea.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
Panoramic View Pool
$
Info
Summary of reviews
Taka Matanzas offers an exceptional escape, blending tranquility with stunning natural beauty. Nestled in a picturesque location, the hotel provides spectacular views of the sea and breathtaking sunsets, making it a perfect retreat for those seeking peace and exclusivity. The breakfast experience is highly praised for its delicious and varied offerings, particularly the homemade bread, although there's room for improvement in terms of variety for certain dietary needs. Dinner is a standout experience, with guests raving about the exquisitely prepared dishes, especially the ribs, despite a somewhat limited menu and wine selection. The comfortable, spacious rooms are lauded for their striking architecture and clean, tidy interiors, although some issues with soundproofing and room temperature are noted.
Cleanliness is a key strength, with visitors consistently praising the impeccable upkeep and well-maintained facilities. The hotel's staff are commended for their exceptional service, showing friendliness and attentiveness that elevate the overall experience. The pool area, part of a comprehensive leisure setup with a bar and spa, is impressive and perfect for relaxation, although music volume and pool temperatures could use slight adjustments. While many guests find the beds incredibly comfortable, some mention issues with noise and the structural setup of combined twin mattresses. Overall, Taka Matanzas offers a captivating and serene environment with excellent service, making it a recommended destination for a relaxing and rejuvenating getaway.
Cleanliness is a key strength, with visitors consistently praising the impeccable upkeep and well-maintained facilities. The hotel's staff are commended for their exceptional service, showing friendliness and attentiveness that elevate the overall experience. The pool area, part of a comprehensive leisure setup with a bar and spa, is impressive and perfect for relaxation, although music volume and pool temperatures could use slight adjustments. While many guests find the beds incredibly comfortable, some mention issues with noise and the structural setup of combined twin mattresses. Overall, Taka Matanzas offers a captivating and serene environment with excellent service, making it a recommended destination for a relaxing and rejuvenating getaway.
Categories
5 Star
Pool
Heated Pool
Children's Pool
Outdoor Pool
Sustainability Journey
From $129
$
Info
Summary of reviews
Wyndham Puerto Varas Pettra receives commendations across multiple aspects, making it a favored choice among travelers to the region. Its prime location on the waterfront of Lake Llanquihue offers breathtaking views of the Osorno and Calbuco volcanoes and ensures easy access to downtown Puerto Varas and various local attractions. This convenient, scenic and tranquil setting is praised for its safety and accessibility.
Guests are uniformly impressed with the breakfast offerings, noting an extensive, high-quality buffet that includes a wide variety of options such as fresh croissants, artisan breads, fruits, cheeses and gluten-free products. The fantastic views of the lake from the dining area elevate the experience with many diners considering it a highlight of their trip. The dinner experience is equally praised for the well-prepared, delicious food, excellent service and a comfortable ambiance despite some minor slow service during peak times.
The rooms at the hotel stand out for their spaciousness, comfort and cleanliness. Guests appreciate the stunning views of the lake and volcanoes from their well-appointed accommodations. Quality bedding and modern amenities add to a restful stay, although some guests noted that decor updates and better maintenance of certain room features could further enhance the experience.
Cleanliness is a consistently positive point with both rooms and common areas maintaining high standards. The staff are lauded for their friendliness, attentiveness and professionalism and their ability to fluently communicate in English is a plus for international visitors. The hotel’s commitment to maintaining cleanliness and organization greatly enhances the overall guest experience.
The hotel's internet receives mixed reviews—while many guests found the WiFi to be fast and stable, others experienced intermittent connectivity issues. The spa and gym facilities receive good feedback with the spa's tranquil ambiance and the attentive service of the staff being particular highlights despite some comments about the gym's size and the need for pool area maintenance. Parking options are generally well-regarded for their security and convenience, although occasional crowding and navigational difficulties were noted.
In summary, Wyndham Puerto Varas Pettra impresses with its exceptional location, superior breakfast and dinner offerings, spacious and comfortable rooms, high cleanliness standards and excellent staff service. Although there are areas for improvement, such as WiFi reliability and pool maintenance, the overall experience is highly positive, making it a standout destination in the charming region of Puerto Varas.
Guests are uniformly impressed with the breakfast offerings, noting an extensive, high-quality buffet that includes a wide variety of options such as fresh croissants, artisan breads, fruits, cheeses and gluten-free products. The fantastic views of the lake from the dining area elevate the experience with many diners considering it a highlight of their trip. The dinner experience is equally praised for the well-prepared, delicious food, excellent service and a comfortable ambiance despite some minor slow service during peak times.
The rooms at the hotel stand out for their spaciousness, comfort and cleanliness. Guests appreciate the stunning views of the lake and volcanoes from their well-appointed accommodations. Quality bedding and modern amenities add to a restful stay, although some guests noted that decor updates and better maintenance of certain room features could further enhance the experience.
Cleanliness is a consistently positive point with both rooms and common areas maintaining high standards. The staff are lauded for their friendliness, attentiveness and professionalism and their ability to fluently communicate in English is a plus for international visitors. The hotel’s commitment to maintaining cleanliness and organization greatly enhances the overall guest experience.
The hotel's internet receives mixed reviews—while many guests found the WiFi to be fast and stable, others experienced intermittent connectivity issues. The spa and gym facilities receive good feedback with the spa's tranquil ambiance and the attentive service of the staff being particular highlights despite some comments about the gym's size and the need for pool area maintenance. Parking options are generally well-regarded for their security and convenience, although occasional crowding and navigational difficulties were noted.
In summary, Wyndham Puerto Varas Pettra impresses with its exceptional location, superior breakfast and dinner offerings, spacious and comfortable rooms, high cleanliness standards and excellent staff service. Although there are areas for improvement, such as WiFi reliability and pool maintenance, the overall experience is highly positive, making it a standout destination in the charming region of Puerto Varas.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Hotel Santa Cruz Plaza enjoys high praise for its exceptional location, nestled in front of the picturesque Plaza de Armas and next to the Colchagua Museum. This central setting offers guests easy access to key attractions, including the casino, supermarket, restaurants, churches and renowned Colchagua Valley wineries. The hotel's beautiful architecture, well-maintained facilities and spacious rooms enhance the overall guest experience, along with an outstanding breakfast that frequently garners acclaim.
Breakfast at the hotel stands out as a memorable feature due to its wide variety and high quality. Guests appreciate the diverse buffet, including local products, fresh fruit, wild salmon, guacamole and even champagne. The service is excellent, often accompanied by live Chilean music, creating a delightful morning atmosphere.
The dinner experience receives mixed reviews. While the food is praised for its quality and the restaurant Varietales for its good cuisine and reasonable prices, there are also common complaints regarding limited menu options, slow service and high pricing. Despite these issues, the ambiance and breakfast keep dining experiences generally positive.
Rooms at Hotel Santa Cruz Plaza offer a mix of historical charm and modern convenience. Guests frequently admire the spaciousness, comfort and cleanliness of the rooms with cozy beds and well-equipped bathrooms. However, some have noted maintenance issues, outdated fixtures and occasional noise problems.
In terms of cleanliness, opinions vary. Many guests report impeccable cleaning standards and well-maintained facilities. However, some critiques highlight inconsistent housekeeping, dirty carpets and occasional maintenance problems, such as non-functional amenities.
The staff at Hotel Santa Cruz Plaza receives widespread acclaim for their attentiveness, friendliness and professionalism. Guests commend their willingness to go the extra mile and specific individuals like the concierge for their outstanding assistance. Occasionally, slow service in the restaurant is noted, but such issues are not prevalent.
Guest reviews about the WiFi present a dichotomy. While some guests enjoy fast and reliable internet service, others report connectivity issues and instability, particularly in distant areas of the hotel.
The hotel's spa is frequently praised for its relaxing and high-quality services, including massages and steam baths. Nonetheless, some guests feel the spa needs better equipment and clearer booking requirements. The pool facilities impress with their design, cleanliness and relaxing atmosphere, though issues like capacity restrictions and occasional maintenance detract from the experience.
Hotel Santa Cruz Plaza’s parking facilities offer security but face challenges related to space availability and coordination, especially during peak times. Despite these logistical issues, the convenient location of the parking spots is appreciated.
Families find Hotel Santa Cruz Plaza particularly welcoming with spacious rooms, a dedicated children’s area and attentive staff contributing to a cozy and family-friendly environment. The hotel’s great location further enriches the family experience by allowing easy planning of local tours and activities.
Overall, Hotel Santa Cruz Plaza is celebrated for its strategic location, high-quality breakfast and professional staff, making it an appealing destination for both individual travelers and families, despite some areas needing improvement.
Breakfast at the hotel stands out as a memorable feature due to its wide variety and high quality. Guests appreciate the diverse buffet, including local products, fresh fruit, wild salmon, guacamole and even champagne. The service is excellent, often accompanied by live Chilean music, creating a delightful morning atmosphere.
The dinner experience receives mixed reviews. While the food is praised for its quality and the restaurant Varietales for its good cuisine and reasonable prices, there are also common complaints regarding limited menu options, slow service and high pricing. Despite these issues, the ambiance and breakfast keep dining experiences generally positive.
Rooms at Hotel Santa Cruz Plaza offer a mix of historical charm and modern convenience. Guests frequently admire the spaciousness, comfort and cleanliness of the rooms with cozy beds and well-equipped bathrooms. However, some have noted maintenance issues, outdated fixtures and occasional noise problems.
In terms of cleanliness, opinions vary. Many guests report impeccable cleaning standards and well-maintained facilities. However, some critiques highlight inconsistent housekeeping, dirty carpets and occasional maintenance problems, such as non-functional amenities.
The staff at Hotel Santa Cruz Plaza receives widespread acclaim for their attentiveness, friendliness and professionalism. Guests commend their willingness to go the extra mile and specific individuals like the concierge for their outstanding assistance. Occasionally, slow service in the restaurant is noted, but such issues are not prevalent.
Guest reviews about the WiFi present a dichotomy. While some guests enjoy fast and reliable internet service, others report connectivity issues and instability, particularly in distant areas of the hotel.
The hotel's spa is frequently praised for its relaxing and high-quality services, including massages and steam baths. Nonetheless, some guests feel the spa needs better equipment and clearer booking requirements. The pool facilities impress with their design, cleanliness and relaxing atmosphere, though issues like capacity restrictions and occasional maintenance detract from the experience.
Hotel Santa Cruz Plaza’s parking facilities offer security but face challenges related to space availability and coordination, especially during peak times. Despite these logistical issues, the convenient location of the parking spots is appreciated.
Families find Hotel Santa Cruz Plaza particularly welcoming with spacious rooms, a dedicated children’s area and attentive staff contributing to a cozy and family-friendly environment. The hotel’s great location further enriches the family experience by allowing easy planning of local tours and activities.
Overall, Hotel Santa Cruz Plaza is celebrated for its strategic location, high-quality breakfast and professional staff, making it an appealing destination for both individual travelers and families, despite some areas needing improvement.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
$
Info
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
$
Info
Wood clad walls that emanate warmth, protection and safety – a cozy hideaway after a long day spent discovering the amazing Patagonian outdoors.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Family
$
Info
Summary of reviews
The Hyatt Centric Las Condes Santiago enjoys consistent praise for its prime location in Santiago's affluent Las Condes neighborhood. The hotel is celebrated for its proximity to top restaurants, business hubs and the subway, making it a convenient choice for both dining and exploring the city. Guests often describe the area as safe and peaceful, adding to the hotel's appeal as an urban retreat.
Visitors frequently compliment the hotel's urban design, noting its beauty, comfort and excellent facilities. The spacious and meticulously maintained rooms are particularly appreciated for their cleanliness, comfort and modern amenities with many guests praising the luxurious bathrooms and high-quality bed linens. Although some found the rooms slightly cramped for two people, the overall sentiment is positive with many highlighting the quiet atmosphere ideal for rest.
The breakfast offerings at Hyatt Centric Las Condes Santiago receive exceptional reviews, often described as tasty, diverse and exquisite. Guests commend the variety and quality with fresh fruit, delicious omelets and a mix of local and international flavors being commonly praised. The breakfast is often cited as a highlight of the stay, despite occasional comments on its cost and minor service issues.
Dining at the hotel’s restaurant is also well-reviewed with many guests calling their dinners superb and delicious. While some felt the dinner pricing was high and wished for higher quality to match the hotel's standards, the restaurant generally receives high marks for food quality and taste.
Cleanliness is another strong point with numerous reviews noting the hotel’s high hygiene standards and the immaculate condition of rooms and facilities. Any minor criticisms regarding cleaning schedules or specific cleanliness issues are overshadowed by the positive feedback on the hotel’s general upkeep.
The staff at Hyatt Centric Las Condes Santiago stands out for their exceptional service. Reviews frequently mention the friendliness, helpfulness and attentiveness of the employees, from reception to the bar and restaurant. Specific praise is often given to the manager, Cristian, for his hard work in assisting guests. The cohesive and polite team is noted as a key asset enhancing the guest experience.
The rooftop pool, while receiving mixed reviews, is often highlighted for its beautiful aesthetic and impressive views. Guests appreciate the relaxing ambiance of the outdoor pool and jacuzzi, though some note issues with the pool temperature, cleanliness and occasional closures for events.
Feedback on the gym is mixed with some guests finding it well-equipped and others noting that it is small, hot and in need of additional equipment and improvements.
Parking at the hotel is functional but receives mixed comments due to the additional fee and the need to exit onto the street to access it. The elevator to the underground parking can also be challenging to locate.
In summary, the Hyatt Centric Las Condes Santiago is highly recommended for its unbeatable location, comprehensive amenities, superb customer service and exceptional dining experiences. While there are minor areas for improvement, the overall impression is of a well-maintained hotel providing a comfortable and pleasant stay.
Visitors frequently compliment the hotel's urban design, noting its beauty, comfort and excellent facilities. The spacious and meticulously maintained rooms are particularly appreciated for their cleanliness, comfort and modern amenities with many guests praising the luxurious bathrooms and high-quality bed linens. Although some found the rooms slightly cramped for two people, the overall sentiment is positive with many highlighting the quiet atmosphere ideal for rest.
The breakfast offerings at Hyatt Centric Las Condes Santiago receive exceptional reviews, often described as tasty, diverse and exquisite. Guests commend the variety and quality with fresh fruit, delicious omelets and a mix of local and international flavors being commonly praised. The breakfast is often cited as a highlight of the stay, despite occasional comments on its cost and minor service issues.
Dining at the hotel’s restaurant is also well-reviewed with many guests calling their dinners superb and delicious. While some felt the dinner pricing was high and wished for higher quality to match the hotel's standards, the restaurant generally receives high marks for food quality and taste.
Cleanliness is another strong point with numerous reviews noting the hotel’s high hygiene standards and the immaculate condition of rooms and facilities. Any minor criticisms regarding cleaning schedules or specific cleanliness issues are overshadowed by the positive feedback on the hotel’s general upkeep.
The staff at Hyatt Centric Las Condes Santiago stands out for their exceptional service. Reviews frequently mention the friendliness, helpfulness and attentiveness of the employees, from reception to the bar and restaurant. Specific praise is often given to the manager, Cristian, for his hard work in assisting guests. The cohesive and polite team is noted as a key asset enhancing the guest experience.
The rooftop pool, while receiving mixed reviews, is often highlighted for its beautiful aesthetic and impressive views. Guests appreciate the relaxing ambiance of the outdoor pool and jacuzzi, though some note issues with the pool temperature, cleanliness and occasional closures for events.
Feedback on the gym is mixed with some guests finding it well-equipped and others noting that it is small, hot and in need of additional equipment and improvements.
Parking at the hotel is functional but receives mixed comments due to the additional fee and the need to exit onto the street to access it. The elevator to the underground parking can also be challenging to locate.
In summary, the Hyatt Centric Las Condes Santiago is highly recommended for its unbeatable location, comprehensive amenities, superb customer service and exceptional dining experiences. While there are minor areas for improvement, the overall impression is of a well-maintained hotel providing a comfortable and pleasant stay.
Categories
5 Star
Pool
Heated Pool
Outdoor Pool
Luxury
$
Info
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Luxury
Categories
2
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