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Hyatt Regency Cleveland at The Arcade

Cleveland , 420 Superior Avenue East (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Cleveland at The Arcade is a highly recommended hotel for those seeking a central location in Cleveland. The hotel's prime spot in the heart of downtown puts guests within walking distance of many attractions, shops and restaurants. The historic architecture of the building is also a highlight, adding to its charm and allure. While some guests had mixed experiences with the breakfast offerings and parking options, the hotel's staff received high marks for their exceptional customer service. The rooms were generally comfortable, clean and spacious with some offering spectacular views of the city. The hotel is generally very clean and comfortable, though some guests had negative experiences with unclean rooms. Families with slightly older children will appreciate the unique architecture of The Arcade, while those interested in historical design and culture will love the hotel's rich architectural and cultural significance. Overall, the Hyatt Regency Cleveland at The Arcade is a great option for a city hotel in a prime location.
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Categories

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Double Room with Two Double Beds and City View This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

King Room with City View The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

Double Room with Two Double Beds and View This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with View The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Double Room with Two Double Beds This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Suite with Two Double Beds The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds.

King Suite The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and features a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

King Room with Accessible Shower - Disability Access The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

King Room with Accessible Tub - Disability Access This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

VIP Suite The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Double Room with Two Double Beds and Accessible Shower - Disability Access This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Penthouse Suite This air-conditioned suite is comprised of a TV with cable channels and a private bathroom.

Suite This air-conditioned suite includes a TV with cable channels and a private bathroom.

Double Room with Two Double Beds and Accessible Tub - Disability Access This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

About Hyatt Regency Cleveland at The Arcade

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Guest Reviews

8.2

Very Good

Location

If you're looking for a hotel with a central location in Cleveland, look no further than the Hyatt Regency Cleveland at The Arcade. Guests rave about the hotel's prime spot in the heart of downtown with many attractions within walking distance. Whether you're here to catch a Cavs game, visit the Rock and Roll Hall of Fame or explore local shops and restaurants, you're sure to find something to suit your tastes. And speaking of food, the hotel's Fourth Street location puts you in close proximity to numerous dining options. The building itself is also a highlight with its historic architecture earning high praise from reviewers. Overall, if you're seeking a convenient, central location for your Cleveland visit, the Hyatt Regency Cleveland at The Arcade is definitely worth checking out.

Breakfast

Guests have had mixed experiences with the breakfast offerings at Hyatt Regency Cleveland at The Arcade. Some have found the restaurant to be closed or not offering a convenient grab and go option, making it a challenge each morning. Others found the advertised continental breakfast to be disappointing and overpriced. However, those who did have breakfast at the hotel have described it as perfect, awesome and amazing. Some even had their meals promptly delivered to their rooms with a smile. Despite some negative reviews, the hotel does have a good breakfast restaurant with a variety of options. Convenient eating options are available but some guests were disappointed that breakfast wasn't included. Overall, those who did have breakfast described it as good and enjoyable.

Rooms

Hyatt Regency Cleveland at The Arcade boasts comfortable, clean and spacious rooms, some of which offer spectacular views of the city. The hotel's unique, historic building adds to its charm, though some guests felt that the rooms lacked historic charm. While some rooms were outdated and in need of a top to bottom cleaning, other rooms were newly updated and exceptionally clean. The beds were generally comfortable, although some were hard and the pillows were not to everyone's liking. The lack of microwaves and housekeeping services disappointed some travelers. Those seeking quiet rooms may want to avoid those located next to elevators, as they can be loud. On the upside, most guests praised the hotel's central location and beautiful facility.

Beds

Guests who stayed at the Hyatt Regency Cleveland at The Arcade had mixed experiences with the beds. Some found them to be very comfortable and of excellent quality with one guest even claiming it was the best bed they've ever slept on. Others, however, had trouble with the pillows which were described as hard and uncomfortable. Despite these concerns, many guests found the rooms to be spacious and comfortable overall with very comfortable beds. While there were some who found the beds a little uncomfortable or small, the majority of guests had positive experiences with the comfort of their beds.

Cleanliness

The Hyatt Regency Cleveland at The Arcade is a stunning hotel that is generally very clean and comfortable. The staff are friendly and the rooms have been updated and are gorgeous. However, there are a few negative reviews mentioning unclean rooms, including dust, debris, stains and unemptied trash. Some areas that were mentioned as needing more attention include furnishings, bathrooms, vents and towels. There were also complaints about the lack of housekeeping services and fresh towels during the pandemic. Despite the negative reviews, many guests found the property to be exceptionally clean and the location is great. Overall, while there are some areas for improvement, the Hyatt Regency Cleveland at The Arcade seems to be a clean and beautiful hotel.

Staff

If you're looking for a hotel with exceptional customer service, look no further than Hyatt Regency Cleveland at The Arcade. The staff at this hotel is sure to impress, as they are described as amazing, wonderful and super friendly by numerous guests. From the bellman to the valet parking guys, everyone seems to go above and beyond to ensure that guests feel safe and comfortable during their stay. The front desk staff, in particular, is outstanding with mentions of people like Nick and Sarah standing out as especially helpful. Guest reviews also praise the hospitality and friendliness of the staff with many describing their interactions as a pleasure to deal with. While there are a couple of mentions of unprofessional behavior from certain staff members, these are few and far between. Overall, if you're looking for a clean, safe place to stay with a top-notch staff, Hyatt Regency Cleveland at The Arcade should definitely be on your list.

Parking

Guests of Hyatt Regency Cleveland at The Arcade have mixed opinions on the hotel parking options. Some guests found the valet parking service to be worth the cost, while others thought it was too expensive. The website did not mention the $42 per night valet parking fee, which some guests found misleading. However, some guests recommend the valet service, especially when there was no self-parking available upon arrival. Self-parking in the nearby garage was also an option, but some guests found it inconvenient and loud at night. Additionally, some guests reported a loud crashing sound from the parking garage that disturbed their stay. Overall, guests found the parking options to be expensive and not free, but some found the convenience of valet parking to be worth the extra cost.

Family

The Hyatt Regency Cleveland at The Arcade is a great choice for families planning their next trip to Cleveland. The hotel staff is accommodating and willing to make accommodations for families with children, such as switching rooms to ensure a quiet night's sleep. Although some rooms may be noisy due to events happening until 11 PM, the hotel's overall atmosphere is very relaxing and beautiful. While the hotel may not be suitable for very young children or those who prefer a pool, it is perfect for families with slightly older children who appreciate the unique architecture of The Arcade. Overall, a stay at the Hyatt Regency Cleveland at The Arcade will provide an unforgettable experience that your kids will love.

Nightlife

The Hyatt Regency Cleveland at The Arcade is a great base for exploring the city's bustling nightlife. Located in front of 4th street, the hotel is within walking distance to a variety of great bars, restaurants and shopping options. While some guests mention noisy weddings on weekend nights, others rave about the fun atmosphere and local hot spots just outside the hotel's back door. Despite a few closed stores and restaurants, visitors appreciate the hotel's advertised status as a hot spot with many options. The hotel's beautiful façade and convenient location were especially appreciated by guests who were in town to catch a concert at the nearby House of Blues.

4 Star

The Hyatt Regency Cleveland at The Arcade offers a pleasant and exceptional stay for guests. Comfortable rooms inside a beautiful historic building, combined with good facilities and services, make it a great option for a city hotel in a prime location. While some reviews note it may not meet their 4-star expectations, the majority of guests loved their stay and rated it highly. Some even called it a nice experience for a birthday weekend. The staff received high marks for attentiveness, though a few reviews mention rude front desk treatment and staff overcharging. Despite some complaints, most reviews give a solid 8/10 for a very good stay.

Historic

The Hyatt Regency Cleveland at The Arcade is a stunning historical building with rich architectural and cultural significance. Guests were amazed by the beauty and uniqueness of the 1890 landmark, praising its historical Victorian décor and grandeur. The Arcade, once a bustling mall, was also a highlight for many visitors who enjoyed wandering around and taking in the views of the building. Some were surprised to discover the depth of history within the hotel and found it to be a must-see destination. While some rooms lacked the historic charm they expected, guests overall loved the experience of staying in such a historic and fascinating property. The hotel's location adds to its allure, making it a great choice for those interested in historical design and culture.

No, Hyatt Regency Cleveland at The Arcade doesn't have any pool.

No, a spa isn't available at Hyatt Regency Cleveland at The Arcade.

Yes, Hyatt Regency Cleveland at The Arcade welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Cleveland at The Arcade.

Yes, Hyatt Regency Cleveland at The Arcade has a gym.

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