The Hilton Cleveland Downtown is a modern and comfortable hotel with a great location. The staff is friendly and the hotel is very clean. The drinks at Bar32 are made perfectly, although the Eliot Ness needs improvement. While some guests found the hotel disappointing, others thought it was superb. The hotel offers reasonable pricing for a holiday weekend, but be careful when venturing outside as the surrounding area can be scary and filthy. The only downsides are the limited dinner menu and high drink prices in the restaurant, as well as the steep self-parking fee and bed taxes. Overall, the Hilton Cleveland Downtown is a decent choice for a comfortable stay in Cleveland.
The DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is highly recommended for anyone visiting Cleveland due to its unbeatable location with convenient proximity to Cleveland's waterfront and top attractions. The staff received outstanding reviews for their exceptional service, positive attitudes and helpfulness. The hotel offers a shuttle service for further locations around town and the connected parking garage provides plenty of clean and easily accessible spaces. While the breakfast had mixed feedback, the comfortable beds and pillows were described as dreamy and the most comfortable guests have ever slept on in a hotel. The hotel would benefit from updates and attention to cleanliness, but overall, guests have described their stays as comfortable, nice and superb. The DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provides incredible value for your money and is highly recommended for a great stay in Cleveland.
The Westin Cleveland Downtown is a modern and clean hotel with a fantastic location in the city center, making it a perfect base for exploring downtown Cleveland. Guests enjoyed the ease of walking to nearby attractions and found the staff to be friendly and accommodating. Although there were some negative reviews regarding limited dining options and high prices, the breakfast buffet and Urban Farmer restaurant were generally well-received. The rooms received mixed reviews with some guests noting outdated decor and cleanliness issues, but many found them spacious and comfortable with notably comfortable beds. Guests also had mixed experiences with the parking options at the hotel. However, overall, The Westin Cleveland Downtown received very good reviews with many guests exceeding their expectations and praising the exceptional service provided by the staff.
Hampton Inn Cleveland-Downtown earns high praise for its unbeatable location in the heart of downtown Cleveland, attracting both leisure and business travelers. Its proximity to key attractions such as the Rock and Roll Hall of Fame, Progressive Field, Rocket Mortgage Fieldhouse and Browns Stadium, along with numerous restaurants, bars and shops, ensures guests have easy access to the area's vibrant scene. The central location offers excellent accessibility, allowing guests to navigate the city effortlessly while enjoying a mix of tranquility and urban excitement.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
Tru By Hilton Cleveland Midtown has garnered strong positive feedback from guests across various categories. Its location is highly rated for convenience, particularly for visitors with appointments at the Cleveland Clinic and those looking to explore attractions like the Rock & Roll Hall of Fame and downtown Cleveland. Situated in a quiet Midtown area, the hotel allows for peaceful nights' rest, despite some mixed feelings about the neighborhood's industrial feel and dining options. Additionally, easy access to public transportation and major highways adds to its appeal.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
The Hilton Garden Inn Cleveland Downtown is a great choice for those looking for a hotel in a prime location. While some guests found the facilities and services to be average, others had a great time despite their initial disappointment. The breakfast is simple but a bit overpriced. Some guests had issues with the receptionist, but others found the staff to be good. Room size and outdated decor were mentioned as downsides, but overall the hotel was passable for those looking for a decent stay in Cleveland.
The Kimpton Schofield Hotel by IHG, is a fantastic choice for those looking to experience the best of downtown Cleveland. Its central location provides easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel's Betts restaurant offers a delicious breakfast experience with guests raving about the chicken and waffles. The rooms are beautiful and spacious with some featuring amazing bathrooms complete with marble finishings and great lighting options. While some guests note that the rooms are smaller than other Kimpton hotels, this does not take away from the quality of the decor and design. Cleanliness is an important attribute at the Kimpton Schofield Hotel with the majority of guests finding the rooms and the entire facility to be very clean and well-maintained. The staff is exceptional, friendly and professional with guests appreciating the personal attention and friendly demeanor. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable. Overall, the Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services.
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
Sonesta Simply Suites Cleveland North Olmsted Airport has received widespread acclaim for its strategic location, exceptional amenities, and friendly atmosphere, making it an ideal choice for both leisure and business travelers. Positioned conveniently near Cleveland Hopkins Airport, the hotel offers easy access to major highways, facilitating swift commutes to downtown Cleveland and nearby areas. Its proximity to a variety of shopping and dining options further enhances the convenience, with numerous retail stores, a large shopping mall, and a range of restaurants just a short walk away.
The hotel is highly praised for its clean and spacious accommodations. Guests often commend the rooms for their home-like feel, attributed to well-equipped kitchenettes with full refrigerators, stoves, and dishwashers. The rooms' cleanliness is frequently highlighted, and the comfortable bedding ensures a restful stay. The suite layouts, characterized by separate living areas, add to the guests' comfort and convenience, making them suitable for both short and extended stays.
The staff at Sonesta Simply Suites consistently receive positive feedback for their friendly and professional service. Employees are known for going above and beyond to ensure a comfortable stay, creating a welcoming environment from check-in to check-out. This level of service contributes significantly to the enjoyable guest experience.
Moreover, the hotel distinguishes itself with its pet-friendly policies, accommodating travelers with furry companions with ease. Pet amenities and nearby trails offer a pleasant stay for both pets and their owners. The reasonable pricing for both human and pet accommodations adds to the value.
Lastly, Sonesta Simply Suites meets the needs of business travelers with its well-maintained rooms, comprehensive kitchen facilities, and ample desk space. The combination of comfort, cleanliness, and convenience solidifies its reputation as a reliable and affordable choice for both personal and professional visits. Despite minor critiques regarding dated elements, the overriding appreciation for its amenities and service makes it a favored option for those visiting Cleveland.
La Quinta Inn & Suites by Wyndham Cleveland Airport West excels in providing a convenient and accessible location for its guests. Positioned near the Cleveland Airport, the hotel offers a free shuttle service and easy access to major highways, shopping centers, retail stores and an array of local dining options. This strategic location is highly appreciated by travelers for both leisurely and business purposes, contributing significantly to the positive experiences at the hotel.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the hot breakfast options, including fresh coffee, juice, eggs, waffles and occasionally sausage, others feel that the offerings could be more varied. The breakfast quality is generally perceived as decent but the limited selection and issues such as cold food and strict closing time at 9 am leave room for improvement.
The rooms at La Quinta by Wyndham are noted to be modern and well-equipped with comfortable beds and appealing decor, particularly for pet-friendly options. However, some guests report issues related to room maintenance and cleanliness, such as sticky bathroom doors, malfunctioning amenities, moldy shower curtains, dirty linens and inconsistent room temperatures. These issues suggest a need for enhanced attention to detail and more rigorous upkeep.
Cleanliness across the hotel receives mixed feedback. While many guests find the hotel and rooms to be clean and comfortable, there are notable concerns raised regarding vacuuming needs, dirty bathrooms, mold and general maintenance issues. Mixed experiences highlight a need for consistent cleaning practices to ensure a uniformly pleasant stay.
Staff professionalism and friendliness are among the strongest assets of the hotel, as guests commonly praise the helpful, accommodating and courteous nature of the staff. Positive interactions with the front desk employees and attentive service contribute to a welcoming atmosphere. However, a few instances of unprofessional behavior and communication issues were noted, although these appear to be exceptions.
The pool facility also generates mixed feelings. While some guests find the pool amazing and appreciate its addition to their stay, others point out recurring cleanliness and maintenance issues, such as cloudy water, grime and a malfunctioning hot tub. Consistent upkeep could enhance guest satisfaction significantly.
Parking at the hotel is a highlight due to its convenience and ample availability of spots. The proximity to a gas station and mall adds to the overall ease for travelers, further enhancing the guest experience.
Lastly, opinions on the beds are divided. Some guests find them comfortable and conducive to a good night's sleep, while others express dissatisfaction with issues ranging from saggy mattresses and dirty sheets to poor-quality pillow materials. This variability in comfort indicates potential for improvement in bedding quality to ensure a more restful experience for all guests.
In summary, La Quinta Inn & Suites by Wyndham Cleveland Airport West offers a convenient, well-located stay with commendable staff and adequate amenities. However, addressing recurring maintenance, cleanliness and comfort issues could elevate the guest experience further.
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