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Summary of reviewsHotel Jardim in Coimbra receives notably positive reviews for its central location, cleanliness and friendly staff, making it a popular choice among visitors. Ideally situated near the river, train station and the city's historical attractions, the hotel offers easy access to sightseeing, dining and local nightlife, while the tranquil setting ensures a peaceful stay. Guests appreciate the proximity to convenient parking options, restaurants, bars and significant points of interest.
The hotel's rooms are generally praised for their spaciousness, comfort and cleanliness, blending vintage charm with modern comfort. Some rooms boast high ceilings, wooden shutters, balconies and scenic views, providing a cozy and appealing atmosphere. The daily housekeeping service maintains a spotless environment, although some guests note variability in room sizes, lack of soundproofing and absence of modern amenities like air conditioning and minibars.
While the breakfast receives mixed reviews with some praising its quality and reasonable pricing, the small breakfast room, high cost and occasional unavailability due to COVID-19 restrictions are seen as drawbacks. Nevertheless, the overall cleanliness and maintenance of the hotel, including its bathrooms, win consistent accolades from guests.
The staff at Hotel Jardim is frequently highlighted for their professionalism, friendliness and helpfulness with specific mentions of exceptional service from staff members Adriana and Silvia. The reception team is commended for ensuring smooth check-in and check-out processes and the staff's attentiveness significantly contributes to memorable stays.
Wi-Fi connectivity is an area requiring improvement with guests experiencing inconsistent service and frequent disconnection issues. However, parking options are generally convenient and affordable with nearby public and paid parking options meeting guests' needs despite occasional construction-related challenges.
Family-oriented travelers find Hotel Jardim welcoming with amenities catering specifically to children and a prime location near family-friendly attractions. The efficient check-in process and luggage storage options further enhance the family-friendly appeal. While beds receive mixed feedback, the general consensus leans towards comfort with clean and well-maintained bedding frequently praised despite occasional criticisms about mattress and pillow quality.
In summary, Hotel Jardim offers a delightful stay with its strategic location, charming ambiance and exceptional staff service, making it a desirable choice for visitors to Coimbra.
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