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Summary of reviewsRed Roof Inn Cleveland - Mentor/Willoughby is appreciated for its convenient location, offering easy access to nearby attractions such as the Cleveland Clinic, Lakeland Community College, and historic sites like Kirtland Temple. Situated strategically off the highway, it provides a peaceful yet accessible environment with low noise levels, contributing to a restful stay. Guests find the neighborhood safe and fitting for various lengths of visits, combining affordability with proximity to key venues.
While the inn does not provide breakfast options beyond coffee, guests often plan ahead to address this, seeking nearby dining or bringing their own provisions. The rooms receive praise for cleanliness and comfort, with efficient layouts featuring amenities like desks, mini fridges, and microwaves in select accommodations. Many guests enjoy a clean, quiet experience at a reasonable price. However, inconsistencies exist, with some rooms presenting challenges such as dated furnishings, unpleasant odors, and maintenance issues that can detract from the overall experience.
Cleanliness feedback is mixed, with some guests acknowledging well-kept rooms, while others note lapses in housekeeping practices, including dirty floors, mold presence, and lacking amenities. Despite these concerns, moments of commendable cleanliness are reported, suggesting a need for enhanced standards.
The staff generally receives positive recognition for their friendliness and efficiency, contributing significantly to the guest experience. While isolated incidents of unprofessional behavior occur, the welcoming nature of the team is often highlighted, especially the front desk personnel.
Beds at the inn receive varied remarks regarding comfort. Many guests find them cozy and conducive to restful sleep, while others express dissatisfaction with worn-out mattresses impacting sleep quality. The divide in bed satisfaction does not overshadow the appealing attributes described by some visitors, such as cleanliness and comfort.
Overall, Red Roof Inn Cleveland - Mentor/Willoughby provides practical accommodation for cost-conscious travelers, though improvements in cleanliness and maintenance would enhance consistency in guest experiences.
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