Colca Lodge Spa & Hot Springs is a captivating retreat in the heart of the Colca Valley, renowned for its tranquil and picturesque setting. Surrounded by nature, the lodge offers guests a serene environment to relax and unwind, complete with stunning views of a canyon river and well-maintained exteriors that blend seamlessly with the landscape. The pleasant outdoor hot baths are a favorite feature, providing a perfect end to a day of exploration.
Guests enjoy a satisfying breakfast experience with a diverse buffet selection, efficient staff and quality local ingredients. Although there is room for further variety and enhanced local flavors, the breakfast generally leaves guests well-prepared for the day. The dining experience is similarly well-reviewed, highlighted by a varied menu crafted by an excellent chef, making dishes like ceviche and trout particularly noteworthy. Reasonable prices and high-quality service further enhance the culinary journey, despite occasional remarks about elevated prices and the need for improvement in specific dishes.
The rooms at Colca Lodge offer spaciousness, cleanliness and comfort with cozy, luxurious accommodations positioned within peaceful surroundings. Independent cabin-style rooms provide privacy, while features like duplex layouts and private thermal baths add a touch of exclusivity. Some minor issues such as old-fashioned decor and insufficient lighting are noted, but the overall positive aspects significantly enhance guest satisfaction.
Cleanliness throughout the lodge is highly praised with the property and its hot springs meticulously maintained. The attentive and friendly staff receive special commendation, contributing to a welcoming and comfortable stay. Although there are some mentions of needing improvement in reception staff's treatment of domestic tourists and their English proficiency, the general impression is of exceptional service.
The lodge’s spa, surrounded by mountains, provides an unforgettable experience with serene thermal pools and exceptional massages. Guests value the calming atmosphere and scenic views, though suggestions for complimentary post-treatment beverages and snacks could elevate the premium experience further.
Colca Lodge is also an excellent destination for families, featuring well-kept exteriors and a charming alpaca and llama farm that delights children. Family-oriented rooms ensure comfort, although dining options for kids could be more varied. The resort creates a perfect environment for family bonding and celebrating special moments.
While the bedding receives mixed feedback with comfort often praised but some issues with shorter beds and mattress quality highlighted, the overall impression remains favorable.
In summary, Colca Lodge Spa & Hot Springs stands out for its beautiful location, excellent facilities and outstanding service, making it a memorable destination for relaxation and rejuvenation.
Hotel El Refugio d'Elise is a highly regarded establishment nestled in a stunning natural setting, offering guests breathtaking views and serene tranquility. Conveniently located near the picturesque mountains and scenic river, as well as hot springs and the Colca Canyon, it provides an ideal escape for nature enthusiasts. The landscape is dreamlike, seamlessly immersing visitors in lush greenery and offering a cozy, charming atmosphere.
The breakfast experience at Hotel El Refugio d'Elise is generally well-received with many guests praising its ample, delicious offerings, including coffee, fruit, bread and eggs. Although some guests found the breakfast selection limited, the overall quality and the inclusion of breakfast with the stay are appreciated.
Dinner at the hotel's restaurant is positively noted for its very good and tasty food with excellent quality at reasonable prices. The ambiance is pleasant and despite some mentions of service being slow and a limited menu, the overall dining experience is commendable.
The rooms are spacious, comfortable and clean with many guests enjoying the beautiful balconies and excellent views. While some rooms are noted to be slightly outdated with issues such as worn-out furniture and insufficient heating, the overall accommodation experience is positive. Guests particularly appreciate the presence of a huge jacuzzi bathtub in some rooms and good value for the price.
Cleanliness is one of the hotel's standout features with many guests highlighting the spotless and very clean rooms. The facilities are well-maintained, showcasing the hotel's commitment to high standards.
The staff at Hotel El Refugio d'Elise receive high praise for their friendliness and dedication, consistently creating a welcoming atmosphere. Guests highlight the attentiveness and helpful nature of the team, especially the reception staff, who go the extra mile to ensure a comfortable stay. Despite occasional suggestions for improvement, the general impression is one of an accommodating and pleasant team that significantly contributes to the overall positive experience.
In summary, Hotel El Refugio d'Elise is a charming and tranquil retreat offering stunning natural surroundings, comfortable accommodations, commendable cleanliness and friendly staff, making it a delightful choice for visitors seeking a peaceful escape.
Colca Canyon Hotel by PERU HTL is highly regarded by guests for its convenient location in the charming town of Chivay, offering easy access to local attractions, markets, and restaurants. The tranquil environment allows for a peaceful stay while remaining close to essential amenities, such as the bus station and taxi terminal, making it an attractive choice for those traveling to nearby destinations like Puno.
The hotel features clean and comfortable accommodations with modern upgrades, making it well-suited for a restful visit. Guests appreciate the spotless rooms, equipped with cozy beds and contemporary entertainment options like Netflix. While some rooms offer stunning mountain views from balconies, others might feel somewhat compact, yet are still furnished to a high standard. Attention to cleanliness and thoughtful design extends across the property.
Breakfast at Colca Canyon Hotel is celebrated for its quality and flexibility, appealing to early risers with a continental selection that includes fresh fruits, eggs, avocados, and breads, supplemented by delightful local homemade papaya juice. While a few guests expressed a desire for a more varied buffet, the breakfast service is overwhelmingly praised for its warmth, simplicity, and ability to accommodate dietary preferences, including vegetarian options.
The hotel staff, notably including owners Pedro and his wife, are recognized for their exceptional hospitality and attentiveness. Their friendly demeanor and willingness to assist guests with travel tips and local dining recommendations contribute significantly to the welcoming atmosphere. This genuine warmth and professionalism ensure a memorable and seamless guest experience.
Guests consistently commend the hotel for its comfortable bedding, providing a restful night's sleep enhanced by plush blankets suitable for cooler nights. The emphasis on high-quality bed linen and overall comfort makes the Colca Canyon Hotel a delightful choice for travelers seeking relaxation.
Overall, Colca Canyon Hotel by PERU HTL stands out as an ideal choice for visitors to the area, offering superb service, cleanliness, and comfort amidst the scenic beauty of Colca Canyon.
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