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Summary of reviewsDays Inn by Wyndham Pittsburgh garners notable praise for its strategic and convenient location. Positioned just beyond the Pitt tunnel from downtown, the hotel offers ideal access to the city and major sports venues such as PNC Park. The proximity to the Strip District, Oakland and a variety of dining options, including an Eat 'n Park, contribute significantly to its appeal. Additionally, its central location makes it a favorable choice for both business and leisure travelers.
The hotel staff consistently receives commendations for their friendly, polite and helpful demeanor. Many guests have appreciated the attentive service, particularly during times of minor inconveniences. This positive interaction with staff greatly enhances the overall guest experience.
Unfortunately, the breakfast offerings have not met guests' expectations. The grab-and-go style breakfast, which includes items like a muffin, apple, juice and bottled water, often disappoints, especially when compared to a traditional hot breakfast. Staleness and lack of variety further detract from the morning meal experience.
The condition of the rooms presents mixed reviews. Some guests compliment the comfortable beds and amenities provided, such as a mini fridge and microwave, adding to their convenience. However, cleanliness and maintenance issues are prevalent with reports of dirty carpets, unpleasant odors, old furniture and inadequate housekeeping affecting the quality of stay. The general upkeep of the hotel requires considerable improvement to meet the guests' comfort expectations.
Cleanliness is a critical concern with frequent mentions of dirty floors, stained bedding and poor attention to detail in room cleaning. Maintenance issues, including worn-out facilities, plumbing problems and malfunctioning electronics, contribute to an overall sense of neglect at the property.
The WiFi service shows a variance in guest satisfaction. While some find the connectivity adequate, many report issues with limited accessibility and unreliable performance, exacerbated by storm conditions.
The outdoor pool area receives generally positive feedback when operational, being clean and enjoyable. However, the inconsistent availability of the pool, often closed or drained, disappoints many guests.
As for the beds, reviews are divided. Some guests find the beds to be comfortable and conducive to a good night's rest, while others mention that the mattresses are too hard and pillows undersized, impacting overall comfort.
In summary, while 'Days Inn by Wyndham Pittsburgh' offers a prime location and friendly staff, it faces significant challenges regarding breakfast options, room cleanliness, maintenance and overall amenities that necessitate improvement to ensure a consistently pleasant guest experience.
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