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Summary of reviewsHotel Goya offers a well-rounded stay with a variety of strengths that have won praise from numerous guests. The hotel's central location stands out, being extremely convenient for those wishing to explore the nearby airport, shops, bars and major roadways. The proximity to public transportation routes and ample parking spaces adds to the accessibility, catering equally to both leisure and business travelers. While the neighborhood’s vibrant cultural atmosphere and noise levels might not suit everyone, many find it an exotic and lively area.
The rooms at Hotel Goya have earned a strong reputation for their cleanliness and modern amenities. Guests often highlight the spacious and well-maintained rooms, equipped with mini-fridges, capsule coffee makers and complimentary tea and coffee. The freshly renovated decor and extraordinarily comfortable beds and pillows further contribute to a restful and enjoyable stay. Though minor issues like some rooms facing inner courtyards and occasional noise from the refrigerators are mentioned, these concerns are often overshadowed by the overall positive experience.
Hotel Goya's commitment to cleanliness is repeatedly emphasized in guest reviews. The rooms and common areas are described as immaculate and pleasantly fresh-smelling, benefiting from excellent daily cleaning services. The modern and well-kept environment, along with proactive Covid sanitation measures, reinforces the hotel’s high hygiene standards.
The staff at Hotel Goya are particularly recognized for their friendliness and attentive service, making guests feel welcome and well-cared-for. The front desk staff are consistently praised for their helpfulness and informative nature. While there are occasional complaints about language barriers and inconsistent reception availability, the overall impression is one of a kind and dedicated team.
Despite some issues with the WiFi, including instability and occasional access problems, guests appreciate the complimentary amenities like the coffee machine in the hallway and the variety of teas available in the rooms. These perks enhance the guest experience significantly.
Parking at Hotel Goya receives mixed reviews. While large parking spaces and nearby parking options are convenient and cost-effective, challenges such as a steep ramp, limited availability and complex access conditions present obstacles. Guests with larger vehicles or reduced mobility may need to plan accordingly.
Finally, the hotel's beds receive widespread acclaim for their comfort and cleanliness. Guests are particularly pleased with the quality of the beds, pillows and towels, which contribute to a restful stay. Despite minor inconveniences like the occasional lack of reading lights or unexpected bed configurations, the overall feedback on the sleeping arrangements is highly positive.
In summary, Hotel Goya is a highly recommended choice for travelers seeking a combination of comfort, cleanliness and convenient location with friendly staff and modern amenities rounding out an overall positive experience.
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