Hotel Marqueses
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Summary of reviewsHotel Marqueses, located in the heart of Cusco, stands out for its prime location and historical charm. Guests frequently commend its excellent positioning, just a stone’s throw from Plaza de Armas, making it an ideal base for exploring the city’s main attractions on foot. Despite its central location, the hotel provides a tranquil retreat with beautifully maintained, thermally insulated interiors that reflect its colonial heritage. The friendly and helpful staff, notably individuals like Mr. Wilfredo and Lis, consistently enhance the guests' experience with their remarkable service and attentiveness.
The breakfast offerings at Hotel Marqueses are also highly praised. The buffet features a generous variety with fresh fruits, assorted breads, cheeses, meats and exotic tropical juices, catering to early risers heading out on tours. Guests highlight the breakfast for its quality and the personal touch of made-to-order scrambled eggs, making it a delightful start to the day.
Room experiences at Hotel Marqueses vary. Many guests appreciate the beauty, spaciousness and cleanliness of their rooms, despite some describing the decor as outdated and lacking modern amenities like air conditioning. Some rooms, particularly those on the ground floor, have been criticized for being dark or damp and a few have faced issues with cleanliness and noise.
Cleanliness across the hotel receives mixed reviews. While common areas are well-maintained and some rooms are clean and comfortable, there have been complaints about dust, stains and insufficient cleaning in others. Bathrooms generally provide consistently hot water, a plus, though they also sometimes fall short in cleaning standards and maintenance.
The beds and pillows mostly provide a comfortable sleep, though there are occasional remarks about the beds being too hard or too soft. The free Wi-Fi is one area where the hotel struggles with guests frequently mentioning unreliable and weak connections due to the thick walls of the historic building.
Overall, Hotel Marqueses offers a favorable price-to-quality ratio with some notable positives, especially its location, friendly staff and breakfast. Despite areas that need improvement, such as room updates, cleanliness consistency and Wi-Fi reliability, the hotel remains a solid choice for those seeking a convenient and warm stay in Cusco enriched with historical ambiance.
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The breakfast offerings at Hotel Marqueses are also highly praised. The buffet features a generous variety with fresh fruits, assorted breads, cheeses, meats and exotic tropical juices, catering to early risers heading out on tours. Guests highlight the breakfast for its quality and the personal touch of made-to-order scrambled eggs, making it a delightful start to the day.
Room experiences at Hotel Marqueses vary. Many guests appreciate the beauty, spaciousness and cleanliness of their rooms, despite some describing the decor as outdated and lacking modern amenities like air conditioning. Some rooms, particularly those on the ground floor, have been criticized for being dark or damp and a few have faced issues with cleanliness and noise.
Cleanliness across the hotel receives mixed reviews. While common areas are well-maintained and some rooms are clean and comfortable, there have been complaints about dust, stains and insufficient cleaning in others. Bathrooms generally provide consistently hot water, a plus, though they also sometimes fall short in cleaning standards and maintenance.
The beds and pillows mostly provide a comfortable sleep, though there are occasional remarks about the beds being too hard or too soft. The free Wi-Fi is one area where the hotel struggles with guests frequently mentioning unreliable and weak connections due to the thick walls of the historic building.
Overall, Hotel Marqueses offers a favorable price-to-quality ratio with some notable positives, especially its location, friendly staff and breakfast. Despite areas that need improvement, such as room updates, cleanliness consistency and Wi-Fi reliability, the hotel remains a solid choice for those seeking a convenient and warm stay in Cusco enriched with historical ambiance.
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Cusco, Hotel Marqueses boasts an excellent location that puts guests right in the city center. This historic, colonial-style hotel is just a stone’s throw from Plaza de Armas, allowing visitors to reach all the main attractions on foot. The central position offers the convenience of being within walking distance of key sites in the old town, making it a strategic base for exploring the cultural gems of Cusco.
Guests frequently highlight the hotel's wonderful and exceptional location, noting its proximity to culturally significant landmarks and bustling city life. Despite being centrally located, the hotel's atmosphere provides a peaceful retreat where external noises are blissfully absent. Visitors also appreciate the clean, beautifully maintained property which combines excellent thermal insulation with the charm of a heritage building.
Besides its prime location and charming decor, Hotel Marqueses earns praise for its friendly staff and excellent price-to-quality ratio. Whether it’s the warmth of care or the beautiful ambiance, staying here adds a lovely vibe to the Cusco experience. Hotel Marqueses stands as an ideal choice for those who want both convenience and comfort in a city rich with history.
Nestled in the heart of the city, Hotel Marqueses has garnered a reputation for its excellent breakfast offerings. Guests frequently praise the buffet's variety and quality, noting that it features an array of breads, croissants, assorted fruits, meats, cheeses and even exotic tropical juices. Breakfast is served very early, making it a great option for those heading out on tours. Many appreciate the fresh fruit and made-to-order scrambled eggs, which add a personalized touch to the experience.
The breakfast is described as delicious and generous, providing a hearty start to the day that allows guests to explore with energy. A mix of hot and cold items keeps the meal interesting and satisfying for different palates. The inclusion of local products also adds a unique twist, making the meal not just a breakfast but a cultural experience.
While the breakfast generally receives high marks, there's occasional feedback about the need for improvements in punctuality and staffing. Despite these minor critiques, the overall sentiment remains positive with many guests highly recommending the breakfast for its variety, freshness and quality. Whether it's the friendly staff or the delicious fare, breakfast at Hotel Marqueses is undoubtedly a highlight of the stay.
Hotel Marqueses offers a mix of experiences when it comes to the rooms, as reflected in guest reviews. Many guests highlight the comfort and spaciousness of the rooms, noting that they are beautiful, well-appointed and well-maintained. The rooms are clean and cater to basic standards with some describing them as well-equipped despite being small. However, several reviews point out that the decor seems outdated and some installations could use refurbishment.
There are also several complaints. Some guests found their rooms uncomfortable and noted issues such as poor lighting, lack of air conditioning and noise problems due to inadequate soundproofing. Ground floor rooms, although large, were described as dark and some rooms lacked windows, making them feel cramped and damp. The bathrooms, while consistently hot, sometimes fell short in cleanliness. Additionally, features such as skylights and small steps caused discomfort for some guests, especially those who prefer to sleep in or face mobility challenges.
In summary, while some rooms at Hotel Marqueses impress with their beauty and functionality, others fall short due to outdated decor, lack of modern amenities and issues with light and noise.
Hotel Marqueses offers a mix of sleeping experiences for its guests. Many reviews highlight the beds and pillows as being comfortable, contributing to a restful night's sleep. Some guests specifically praised the spacious rooms paired with comfortable bedding. However, there were a few remarks about the beds being either hard or overly soft and one observation noted that the area under the beds was dusty. Overall, despite a few minor criticisms, most guests were satisfied with the comfort of the beds provided by the hotel.
Hotel Marqueses has received mixed reviews when it comes to cleanliness. Guests have noted that the hotel is generally clean with some clean and comfortable facilities. The common areas, in particular, have been well-maintained and are clean. However, the cleanliness of the rooms and bathrooms has garnered some criticism. While a few guests mentioned that their rooms and bathrooms were clean and well-maintained, others reported issues ranging from dust accumulation and odd stains to rooms not being cleaned during their stay.
One of the recurring issues is the cleanliness of the bathrooms. Some guests experienced problems such as leaking due to blocked drains and insufficient cleaning during extended stays. There were also several mentions of dust and dirty spots in the rooms, indicating that the room cleaning is not ideal and could benefit from improvement.
Despite these issues, the cleaning staff has been praised by a few guests for doing a great job, suggesting there might be inconsistency in the level of cleanliness. The bathroom consistently has hot water at any time, which is a positive aspect. In summary, while some areas of Hotel Marqueses meet cleanliness standards, there is notable room for improvement, especially in the guest rooms and bathrooms.
Nestled in the heart of the city, Hotel Marqueses stands out not just for its prime location but for its exceptional staff. Guests repeatedly highlight the remarkably friendly, kind and helpful nature of everyone working at the hotel. The team goes above and beyond with standout mentions of staff members like Mr. Wilfredo, who is noted for his lovely demeanor and dedication to customer service and Lis, providing excellent attention at breakfast.
Whether it's assisting with health concerns like altitude sickness, offering solutions to various issues or simply being welcoming and approachable, the staff's willingness to help seems boundless. The night doorman also garners praise for his great service. The manager and proprietor contribute to the friendly and hospitable environment, making sure guests feel genuinely welcomed.
Not only are individual staff members highlighted for their exceptional service, but the entire team receives accolades for their attentiveness, quick problem-solving and overall great service. This collective effort ensures that any need or inconvenience is swiftly addressed, making stays comfortable and enjoyable.
Moreover, the hotel isn't just about service; it combines excellent amenities like hot water showers and well-insulated rooms with its top-notch staff. For anyone looking for a seamless and hospitable stay in the city center, Hotel Marqueses with its remarkable team, is an excellent choice.
Hotel Marqueses, although charming and historical, has struggled with providing reliable Wi-Fi for its guests. Many visitors have pointed out that the thick, old walls of the building make it difficult for the Wi-Fi signal to reach all areas effectively. In particular, the connection in rooms, especially those towards the back of the hotel, is often weak or intermittent. Some guests found the internet unusable within their rooms and reported very poor or unstable connections throughout their stay. For those looking to unplug from the digital world, this could be seen as a mild benefit, but for others needing consistent internet access, the Wi-Fi issues have been a significant inconvenience.
Hotel Marqueses offers a reasonable stay that balances cost and benefits well. Guests have had mixed experiences, but many point out the highlights that make this hotel notable. The manager is described as super friendly and the overall service is often praised as spectacular with some even saying it feels like a five-star hotel experience. However, breakfast has received less favorable comments; while it is included, guests have noted that the food options can be limited and supplies such as cheese, croissants and fruit can run out before the end of the breakfast period. Additionally, some rooms have issues with bad odors when used, possibly due to a lack of air fresheners and there can be occasional delays in service maintenance—one guest mentioned it took three days to install a TV channel box. While the hotel may not focus heavily on customer service, many find it a satisfactory option for those looking for good value.
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Location
Guests frequently highlight the hotel's wonderful and exceptional location, noting its proximity to culturally significant landmarks and bustling city life. Despite being centrally located, the hotel's atmosphere provides a peaceful retreat where external noises are blissfully absent. Visitors also appreciate the clean, beautifully maintained property which combines excellent thermal insulation with the charm of a heritage building.
Besides its prime location and charming decor, Hotel Marqueses earns praise for its friendly staff and excellent price-to-quality ratio. Whether it’s the warmth of care or the beautiful ambiance, staying here adds a lovely vibe to the Cusco experience. Hotel Marqueses stands as an ideal choice for those who want both convenience and comfort in a city rich with history.
Breakfast
The breakfast is described as delicious and generous, providing a hearty start to the day that allows guests to explore with energy. A mix of hot and cold items keeps the meal interesting and satisfying for different palates. The inclusion of local products also adds a unique twist, making the meal not just a breakfast but a cultural experience.
While the breakfast generally receives high marks, there's occasional feedback about the need for improvements in punctuality and staffing. Despite these minor critiques, the overall sentiment remains positive with many guests highly recommending the breakfast for its variety, freshness and quality. Whether it's the friendly staff or the delicious fare, breakfast at Hotel Marqueses is undoubtedly a highlight of the stay.
Rooms
There are also several complaints. Some guests found their rooms uncomfortable and noted issues such as poor lighting, lack of air conditioning and noise problems due to inadequate soundproofing. Ground floor rooms, although large, were described as dark and some rooms lacked windows, making them feel cramped and damp. The bathrooms, while consistently hot, sometimes fell short in cleanliness. Additionally, features such as skylights and small steps caused discomfort for some guests, especially those who prefer to sleep in or face mobility challenges.
In summary, while some rooms at Hotel Marqueses impress with their beauty and functionality, others fall short due to outdated decor, lack of modern amenities and issues with light and noise.
Beds
Cleanliness
One of the recurring issues is the cleanliness of the bathrooms. Some guests experienced problems such as leaking due to blocked drains and insufficient cleaning during extended stays. There were also several mentions of dust and dirty spots in the rooms, indicating that the room cleaning is not ideal and could benefit from improvement.
Despite these issues, the cleaning staff has been praised by a few guests for doing a great job, suggesting there might be inconsistency in the level of cleanliness. The bathroom consistently has hot water at any time, which is a positive aspect. In summary, while some areas of Hotel Marqueses meet cleanliness standards, there is notable room for improvement, especially in the guest rooms and bathrooms.
Staff
Whether it's assisting with health concerns like altitude sickness, offering solutions to various issues or simply being welcoming and approachable, the staff's willingness to help seems boundless. The night doorman also garners praise for his great service. The manager and proprietor contribute to the friendly and hospitable environment, making sure guests feel genuinely welcomed.
Not only are individual staff members highlighted for their exceptional service, but the entire team receives accolades for their attentiveness, quick problem-solving and overall great service. This collective effort ensures that any need or inconvenience is swiftly addressed, making stays comfortable and enjoyable.
Moreover, the hotel isn't just about service; it combines excellent amenities like hot water showers and well-insulated rooms with its top-notch staff. For anyone looking for a seamless and hospitable stay in the city center, Hotel Marqueses with its remarkable team, is an excellent choice.
Wi-Fi
3 Star
No, Hotel Marqueses doesn't have any pool.
No, a spa isn't available at Hotel Marqueses.
No, Hotel Marqueses doesn't allow dogs.
No, parking facilities aren't available at Hotel Marqueses.
No, Hotel Marqueses doesn't have a gym.
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