7,258,491 hotelsin 60 categories
Accessible Hotels in Custer
38 HOTELS IN AND AROUND CUSTERRanking can be influenced by the commissions we receive.
$
+2
Info
Categories
Accessible
3 Star
Small
$
+3
Info
Categories
Accessible
Honeymoon
Small
$
+3
Info
Summary of reviews
Summarized by AI
The 'Baymont by Wyndham Keystone Near Mt. Rushmore' boasts an exceptional location that is a standout feature for many guests. Situated just minutes from Mount Rushmore, the hotel offers breathtaking views of the Black Hills and easy access to downtown Keystone with its shops, restaurants and attractions. Its central location allows for effortless trips to popular tourist spots like Crazy Horse Memorial and Custer State Park, making it a convenient base for exploring the region's natural and historic wonders.
When it comes to breakfast, opinions are varied. Guests praised the good, delicious offerings including items like biscuits, gravy and breakfast burritos, especially appreciating the included breakfast and the dining area's view of Mt. Rushmore. However, there were drawbacks such as limited offerings, lack of variety and issues with cleanliness and overcrowding. The pandemic-induced shift to grab-and-go options also disappointed some visitors who had expected a hot breakfast.
Room reviews reveal significant concerns. Many found the rooms to be small and outdated with mixed reports about cleanliness. While some appreciated the amenities and quiet atmosphere, issues with dirty carpets, maintenance problems and unmet expectations regarding room appearances were prevalent. The lack of cleaning during stays and poor room service contributed to a general dissatisfaction.
Cleanliness across the hotel received mixed feedback as well. While some guests found their rooms and public areas clean and comfortable, others reported issues including dirty carpets, musty odors and more serious cleanliness concerns in both private and common areas like the pool and dining space.
The staff at Baymont by Wyndham is generally well-regarded for their friendliness and helpfulness, especially at the front desk. While there were occasional reports of unhelpful service, the majority of guests praised the staff for their professionalism and readiness to provide assistance.
WiFi services garnered a mixed response. Many guests found the WiFi to be fast and reliable, yet others experienced slow or inconsistent connections, indicating a need for improved reliability.
The fitness amenities were minimal and not well-maintained, as guests frequently noted issues with the limited equipment like the non-functional treadmill and bicycle.
Feedback on the pool area was mixed. Guests appreciated the spacious and comfortable indoor pool and hot tub, but issues such as inconsistent heating, noise and cleanliness problems were highlighted. Maintenance issues like broken amenities and occasional closures detracted from the overall experience.
For families, the hotel is considered a good option, thanks to its great location and child-friendly amenities like the pool. However, small room sizes can pose a challenge for larger families. Despite this, many families found the hotel to be a pleasant place to stay with helpful staff providing tips for local activities.
Beds generally received positive feedback for being comfortable and providing a good rest, although there were some isolated complaints about bed quality.
The three-star rating reflects a satisfactory experience at an affordable price. While the hotel provides basic amenities and meets most guests' expectations, areas like dining and maintenance could benefit from improvement. Overall, the Baymont by Wyndham Keystone Near Mt. Rushmore offers a decent stay for budget-conscious travelers with its unbeatable location being a key highlight.
When it comes to breakfast, opinions are varied. Guests praised the good, delicious offerings including items like biscuits, gravy and breakfast burritos, especially appreciating the included breakfast and the dining area's view of Mt. Rushmore. However, there were drawbacks such as limited offerings, lack of variety and issues with cleanliness and overcrowding. The pandemic-induced shift to grab-and-go options also disappointed some visitors who had expected a hot breakfast.
Room reviews reveal significant concerns. Many found the rooms to be small and outdated with mixed reports about cleanliness. While some appreciated the amenities and quiet atmosphere, issues with dirty carpets, maintenance problems and unmet expectations regarding room appearances were prevalent. The lack of cleaning during stays and poor room service contributed to a general dissatisfaction.
Cleanliness across the hotel received mixed feedback as well. While some guests found their rooms and public areas clean and comfortable, others reported issues including dirty carpets, musty odors and more serious cleanliness concerns in both private and common areas like the pool and dining space.
The staff at Baymont by Wyndham is generally well-regarded for their friendliness and helpfulness, especially at the front desk. While there were occasional reports of unhelpful service, the majority of guests praised the staff for their professionalism and readiness to provide assistance.
WiFi services garnered a mixed response. Many guests found the WiFi to be fast and reliable, yet others experienced slow or inconsistent connections, indicating a need for improved reliability.
The fitness amenities were minimal and not well-maintained, as guests frequently noted issues with the limited equipment like the non-functional treadmill and bicycle.
Feedback on the pool area was mixed. Guests appreciated the spacious and comfortable indoor pool and hot tub, but issues such as inconsistent heating, noise and cleanliness problems were highlighted. Maintenance issues like broken amenities and occasional closures detracted from the overall experience.
For families, the hotel is considered a good option, thanks to its great location and child-friendly amenities like the pool. However, small room sizes can pose a challenge for larger families. Despite this, many families found the hotel to be a pleasant place to stay with helpful staff providing tips for local activities.
Beds generally received positive feedback for being comfortable and providing a good rest, although there were some isolated complaints about bed quality.
The three-star rating reflects a satisfactory experience at an affordable price. While the hotel provides basic amenities and meets most guests' expectations, areas like dining and maintenance could benefit from improvement. Overall, the Baymont by Wyndham Keystone Near Mt. Rushmore offers a decent stay for budget-conscious travelers with its unbeatable location being a key highlight.
Categories
Accessible
Family
Pool
Heated Pool
Indoor Pool
$
+3
Info
Summary of reviews
Summarized by AI
The Magnuson Grand Rushmore View excels in delivering a memorable stay for travelers visiting the Black Hills of South Dakota. Nestled conveniently close to Mount Rushmore, the hotel boasts an exceptional location offering picturesque views and easy access to significant landmarks and attractions in Keystone. Guests consistently praise the hotel for its clean and comfortable accommodations, even if some amenities are basic due to the property's older infrastructure. The rooms are well-maintained, with many offering stunning views of Mount Rushmore, enhancing the overall guest experience.
The staff at Magnuson Grand Rushmore View sets the standard for service excellence. Known for their friendliness and attentiveness, the team, including standout members like Michael Moose and Christine, go above and beyond to ensure a pleasant stay. Their dedication to guest satisfaction, coupled with personalized recommendations for local attractions, adds significant value to the traveler experience. The warm hospitality of the staff creates a welcoming atmosphere that many guests appreciate, ensuring a sense of familiarity and comfort.
Although the hotel does not offer a full breakfast service, nearby alternatives receive positive feedback from guests. Additionally, the hotel's gesture of providing a simple continental breakfast is well-received by families. The clean, comfortable beds contribute to a restful night's sleep, a crucial aspect for those exploring the area. While preferences on pillow firmness vary, the beds remain a strong point among guest reviews.
Families find Magnuson Grand Rushmore View particularly appealing due to its affordability, strategic location, and family-friendly atmosphere. Cleanliness and safety emerge as notable positives, prompting many families to plan return visits. As the hotel continues to make renovations, there is anticipation for even more enhanced experiences for guests on future stays.
In summary, the Magnuson Grand Rushmore View offers exceptional service, a convenient location, and comfortable accommodations, making it a favorable choice for travelers eager to explore the beauty and heritage of the Black Hills.
The staff at Magnuson Grand Rushmore View sets the standard for service excellence. Known for their friendliness and attentiveness, the team, including standout members like Michael Moose and Christine, go above and beyond to ensure a pleasant stay. Their dedication to guest satisfaction, coupled with personalized recommendations for local attractions, adds significant value to the traveler experience. The warm hospitality of the staff creates a welcoming atmosphere that many guests appreciate, ensuring a sense of familiarity and comfort.
Although the hotel does not offer a full breakfast service, nearby alternatives receive positive feedback from guests. Additionally, the hotel's gesture of providing a simple continental breakfast is well-received by families. The clean, comfortable beds contribute to a restful night's sleep, a crucial aspect for those exploring the area. While preferences on pillow firmness vary, the beds remain a strong point among guest reviews.
Families find Magnuson Grand Rushmore View particularly appealing due to its affordability, strategic location, and family-friendly atmosphere. Cleanliness and safety emerge as notable positives, prompting many families to plan return visits. As the hotel continues to make renovations, there is anticipation for even more enhanced experiences for guests on future stays.
In summary, the Magnuson Grand Rushmore View offers exceptional service, a convenient location, and comfortable accommodations, making it a favorable choice for travelers eager to explore the beauty and heritage of the Black Hills.
Categories
Accessible
Family
Free Wi-Fi
$
+3
Info
Summary of reviews
Summarized by AI
Keystone Boardwalk Inn and Suites is highly regarded for its prime location in the picturesque town of Keystone. Nestled centrally, it offers easy access to key attractions such as Mount Rushmore, as well as nearby dining options and shopping venues. Guests appreciate the hotel's tranquil setting at the edge of the business district, which allows for relaxation after a day of exploration. The welcoming and accommodating staff further enhance the experience, frequently receiving praise for their friendliness and helpfulness.
The hotel's rooms are described as spacious, clean, and well-maintained, providing a comfortable stay. Despite their dated appearance, the accommodations are generally cozy, with larger suites offering additional space and amenities. However, some guests note variability in the quality of mattresses and suggest updates to enhance comfort. Cleanliness is consistently praised, although a few guests have encountered issues with odors and overlooked cleaning details. Housekeeping services are available upon request, which may require guests to manage their own linen during longer stays.
While the hotel lacks a breakfast service, local dining establishments offer ample morning meal options for guests to explore. Beds receive mixed reviews, with some guests finding them comfortable, while others experience discomfort due to mattress conditions. Overall, Keystone Boardwalk Inn and Suites provides a strategic and pleasant base for travelers eager to enjoy the charm and attractions of Keystone, backed by a supportive and professional staff.
The hotel's rooms are described as spacious, clean, and well-maintained, providing a comfortable stay. Despite their dated appearance, the accommodations are generally cozy, with larger suites offering additional space and amenities. However, some guests note variability in the quality of mattresses and suggest updates to enhance comfort. Cleanliness is consistently praised, although a few guests have encountered issues with odors and overlooked cleaning details. Housekeeping services are available upon request, which may require guests to manage their own linen during longer stays.
While the hotel lacks a breakfast service, local dining establishments offer ample morning meal options for guests to explore. Beds receive mixed reviews, with some guests finding them comfortable, while others experience discomfort due to mattress conditions. Overall, Keystone Boardwalk Inn and Suites provides a strategic and pleasant base for travelers eager to enjoy the charm and attractions of Keystone, backed by a supportive and professional staff.
Categories
Accessible
Free Wi-Fi
Parking
From $86
$
+7
Info
Summary of reviews
Summarized by AI
The Ramada by Wyndham Keystone Near Mt Rushmore receives substantial praise for its outstanding location. Nestled in Keystone, South Dakota, it offers easy access to major attractions such as Mount Rushmore, Crazy Horse Memorial and Custer State Park. Guests appreciate the hotel's central placement, which allows convenient walking access to local shops, restaurants and the charming downtown area. The proximity to numerous adventure spots and scenic landmarks makes it a favored choice for visitors looking to explore the Black Hills area.
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Free Wi-Fi
$
+5
Accessible
AI-generatedThis hotel offers a 1 King Bed Non-Smoking Accessible room and provides wheelchair access, an indoor pool, and a business center.
From $68
$
+4
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+2
Info
Categories
Accessible
Family
Free Wi-Fi
$
+3
Info
Summary of reviews
Summarized by AI
Powder House Lodge receives high praise from visitors for its idyllic location and exceptional amenities, making it an ideal retreat in South Dakota's Black Hills. The lodge offers a tranquil forest setting off the main highway, granting guests easy access to notable landmarks such as Mount Rushmore and Crazy Horse Memorial. This peaceful and private atmosphere is complemented by convenient proximity to dining, shopping, and hiking opportunities, enhancing the sightseeing experience.
The on-site restaurant is a significant highlight, consistently lauded for its excellent cuisine and welcoming ambiance. Guests enjoy diverse menu options, including local game dishes, with generous portions and reasonable prices. Breakfast, featuring standout omelets and pancakes, adds exceptional value, and the service is noted as outstanding. The dining experience, praised across all meals, is enhanced by a 10% discount coupon and the convenience of on-site location.
Accommodations at Powder House Lodge are described as charming and rustic, with clean rooms and comfortable beds offering a restful environment. The cabins, in particular, provide intimacy and privacy, appealing to couples and families. Despite occasional remarks about dated decor, the rustic charm and thoughtful amenities, such as coffee makers and pet-friendly policies, ensure guest satisfaction. The lodge maintains exceptional cleanliness, further contributing to its inviting atmosphere.
The friendly and efficient staff enhance the overall experience with their warmth and professionalism, often going above and beyond to meet guests' needs. This hospitality is echoed throughout the lodge, creating a welcoming community.
Additional amenities like the heated outdoor pool and assigned parking spots contribute to the lodge's appeal, with the pool being a favorite for families. While the WiFi can occasionally be inconsistent, the overall experience at Powder House Lodge remains overwhelmingly positive, offering a delightful blend of comfort, convenience, and natural beauty. This makes it an appealing choice for travelers seeking a memorable and relaxing getaway in the heart of nature.
The on-site restaurant is a significant highlight, consistently lauded for its excellent cuisine and welcoming ambiance. Guests enjoy diverse menu options, including local game dishes, with generous portions and reasonable prices. Breakfast, featuring standout omelets and pancakes, adds exceptional value, and the service is noted as outstanding. The dining experience, praised across all meals, is enhanced by a 10% discount coupon and the convenience of on-site location.
Accommodations at Powder House Lodge are described as charming and rustic, with clean rooms and comfortable beds offering a restful environment. The cabins, in particular, provide intimacy and privacy, appealing to couples and families. Despite occasional remarks about dated decor, the rustic charm and thoughtful amenities, such as coffee makers and pet-friendly policies, ensure guest satisfaction. The lodge maintains exceptional cleanliness, further contributing to its inviting atmosphere.
The friendly and efficient staff enhance the overall experience with their warmth and professionalism, often going above and beyond to meet guests' needs. This hospitality is echoed throughout the lodge, creating a welcoming community.
Additional amenities like the heated outdoor pool and assigned parking spots contribute to the lodge's appeal, with the pool being a favorite for families. While the WiFi can occasionally be inconsistent, the overall experience at Powder House Lodge remains overwhelmingly positive, offering a delightful blend of comfort, convenience, and natural beauty. This makes it an appealing choice for travelers seeking a memorable and relaxing getaway in the heart of nature.
Categories
Accessible
Family
Dog Friendly
Black Hills Nature Retreat, Centrally Located17.0 mi from Custer
Vacation Home in Keystone SD
10
Excellent$
+2
Info
Categories
Accessible
Parking
$
+4
Info
Categories
Accessible
Dog Friendly
Free Wi-Fi
$
+4
Accessible
AI-generatedThis inn is committed to making their website and property accessible, with ADA accessible units and wheelchair accessibility mentioned.
$
+3
Info
Summary of reviews
Summarized by AI
Super 8 by Wyndham Hot Springs offers a well-rounded lodging experience with several positive attributes noted by visitors. Nestled in an ideal location, guests appreciate easy access to South Dakota's natural marvels and cultural landmarks such as the Mammoth Site, Custer State Park, and notable nearby attractions like Mount Rushmore. The hotel's setting provides a peaceful retreat, away from road noise, yet remains conveniently connected to Hot Springs town center and local dining options.
The breakfast at Super 8, while simple, meets guests' expectations, offering a standard continental breakfast with items such as waffles, bread, jam, and coffee, sufficient for starting a day of exploration. Although some guests desired more variety, the friendly staff ensures a welcoming atmosphere, consistently providing fresh coffee.
Room comfort and cleanliness are strong aspects, with spacious accommodations featuring added conveniences such as a fridge and microwave, appealing especially to travelers on budget-friendly trips. The beds are frequently highlighted as particularly comfortable, contributing to restful nights. While some areas, such as carpets, exhibit signs of wear and tear, individual rooms are generally clean and offer good value.
The staff receives high praise for their friendly and efficient service, enhancing the overall guest experience. Their welcoming and accommodating nature, particularly in managing group bookings and addressing needs promptly, leaves a lasting positive impression.
In summary, Super 8 by Wyndham Hot Springs provides a comfortable and convenient base for visitors exploring the region's attractions, upheld by friendly service and a tranquil setting.
The breakfast at Super 8, while simple, meets guests' expectations, offering a standard continental breakfast with items such as waffles, bread, jam, and coffee, sufficient for starting a day of exploration. Although some guests desired more variety, the friendly staff ensures a welcoming atmosphere, consistently providing fresh coffee.
Room comfort and cleanliness are strong aspects, with spacious accommodations featuring added conveniences such as a fridge and microwave, appealing especially to travelers on budget-friendly trips. The beds are frequently highlighted as particularly comfortable, contributing to restful nights. While some areas, such as carpets, exhibit signs of wear and tear, individual rooms are generally clean and offer good value.
The staff receives high praise for their friendly and efficient service, enhancing the overall guest experience. Their welcoming and accommodating nature, particularly in managing group bookings and addressing needs promptly, leaves a lasting positive impression.
In summary, Super 8 by Wyndham Hot Springs provides a comfortable and convenient base for visitors exploring the region's attractions, upheld by friendly service and a tranquil setting.
Categories
Accessible
Free Wi-Fi
Parking
$
+7
Info
Summary of reviews
Summarized by AI
Baymont by Wyndham Hot Springs offers a welcoming retreat for visitors to the charming town of Hot Springs. Its central location makes it an ideal base for exploring nearby attractions such as the Mammoth Fossil Museum, Wind Cave National Park, and Custer State Park, with Mt. Rushmore conveniently accessible. Guests appreciate the hotel's proximity to local restaurants, shops, and amenities, some of which are within walking distance, along with a scenic walking trail by the river for leisurely strolls.
The hotel generally receives positive feedback for its clean, spacious, and comfortable rooms, which cater well to families and provide a quiet environment for relaxation. Although some rooms are in need of updates and repairs, the friendly and accommodating staff contribute to a warm and inviting atmosphere. The attentive staff is often praised for their professionalism and courtesy, enhancing the overall guest experience.
Breakfast at the hotel presents a varied selection, with guests particularly enjoying the make-your-own waffles. Despite some minor criticisms regarding variety and freshness, the breakfast staff's friendliness and attention are notable. The hotel also features an indoor pool and hot tub, which guests find enjoyable, though there are occasional concerns regarding temperature and maintenance.
Families find the hotel especially welcoming, noting the spacious family suites and the added perk of complimentary passes to Evans Plunge mineral pool. The facilities cater well to guests with pets, although some minor improvements, such as towel provision, could enhance the experience.
Overall, Baymont by Wyndham Hot Springs provides a cozy and affordable stay, with comfortable beds being a standout feature. The establishment offers good value with basic amenities, making it a reasonable choice for travelers, despite some areas needing maintenance. The dedicated staff and efforts of the owners contribute to a pleasant experience, encouraging many guests to plan future visits.
The hotel generally receives positive feedback for its clean, spacious, and comfortable rooms, which cater well to families and provide a quiet environment for relaxation. Although some rooms are in need of updates and repairs, the friendly and accommodating staff contribute to a warm and inviting atmosphere. The attentive staff is often praised for their professionalism and courtesy, enhancing the overall guest experience.
Breakfast at the hotel presents a varied selection, with guests particularly enjoying the make-your-own waffles. Despite some minor criticisms regarding variety and freshness, the breakfast staff's friendliness and attention are notable. The hotel also features an indoor pool and hot tub, which guests find enjoyable, though there are occasional concerns regarding temperature and maintenance.
Families find the hotel especially welcoming, noting the spacious family suites and the added perk of complimentary passes to Evans Plunge mineral pool. The facilities cater well to guests with pets, although some minor improvements, such as towel provision, could enhance the experience.
Overall, Baymont by Wyndham Hot Springs provides a cozy and affordable stay, with comfortable beds being a standout feature. The establishment offers good value with basic amenities, making it a reasonable choice for travelers, despite some areas needing maintenance. The dedicated staff and efforts of the owners contribute to a pleasant experience, encouraging many guests to plan future visits.
Categories
Accessible
Family
Pool
Heated Pool
Indoor Pool
$
+10
Info
Summary of reviews
Summarized by AI
Stay USA Hotel and Suites is appreciated for its excellent, quiet and conveniently strategic location, providing easy access to local attractions such as Wind Cave National Park and the Mammoth Site. This convenience, combined with amenities like free parking, makes it a well-regarded choice for travelers exploring Hot Springs and the surrounding area.
The hotel's rooms are widely praised for their cleanliness and spaciousness, offering a comfortable environment that includes essentials like refrigerators and a range of TV channels. While some wear and tear in the decor has been noted, the overall value for money in room quality is positively recognized. Most guests find the rooms meet their basic needs effectively, though some areas, such as overly soft beds, might need attention.
Breakfast at this hotel features a good selection and variety with popular items like make-your-own waffles, biscuits, gravy and scrambled eggs. While it generally receives positive feedback, there have been occasional issues with availability and refills. Certain guests had to go off-site for breakfast during construction, but even then, the service at the referred restaurant was commended.
Cleanliness reviews are somewhat mixed with many guests lauding the hotel's clean and tidy rooms, enhancing its image as a good value option. However, inconsistencies in housekeeping standards have been noted, such as dirty carpets, stained floors and unclean towels, suggesting room for improvement.
The hotel's staff stands out for their friendliness and helpfulness with specific mentions of exceptional service from front desk personnel like Jake and from Steve and his wife. This knowledgeability about local attractions adds value to the guests' stay. Despite occasional staffing shortages leading to tired appearances, the team's overall efficiency and courtesy are frequently praised.
Experiences with the pool vary with some guests enjoying it but others reporting issues ranging from inconsistent temperatures to cleanliness concerns and unexpected closures. Its depth of only 3.5 feet may not meet all guests' expectations and could benefit from better maintenance.
Meanwhile, beds receive mixed feedback with many finding them comfortable and well-sized, contributing to restful sleep. Nonetheless, discrepancies in mattress firmness and issues with pillows, like tiny size and cleanliness, indicate areas for potential improvement.
Overall, Stay USA Hotel and Suites offers a strategic location, friendly staff and clean, spacious rooms that contribute to a generally positive stay with some areas that could use further attention to ensure a consistently high standard for all guests.
The hotel's rooms are widely praised for their cleanliness and spaciousness, offering a comfortable environment that includes essentials like refrigerators and a range of TV channels. While some wear and tear in the decor has been noted, the overall value for money in room quality is positively recognized. Most guests find the rooms meet their basic needs effectively, though some areas, such as overly soft beds, might need attention.
Breakfast at this hotel features a good selection and variety with popular items like make-your-own waffles, biscuits, gravy and scrambled eggs. While it generally receives positive feedback, there have been occasional issues with availability and refills. Certain guests had to go off-site for breakfast during construction, but even then, the service at the referred restaurant was commended.
Cleanliness reviews are somewhat mixed with many guests lauding the hotel's clean and tidy rooms, enhancing its image as a good value option. However, inconsistencies in housekeeping standards have been noted, such as dirty carpets, stained floors and unclean towels, suggesting room for improvement.
The hotel's staff stands out for their friendliness and helpfulness with specific mentions of exceptional service from front desk personnel like Jake and from Steve and his wife. This knowledgeability about local attractions adds value to the guests' stay. Despite occasional staffing shortages leading to tired appearances, the team's overall efficiency and courtesy are frequently praised.
Experiences with the pool vary with some guests enjoying it but others reporting issues ranging from inconsistent temperatures to cleanliness concerns and unexpected closures. Its depth of only 3.5 feet may not meet all guests' expectations and could benefit from better maintenance.
Meanwhile, beds receive mixed feedback with many finding them comfortable and well-sized, contributing to restful sleep. Nonetheless, discrepancies in mattress firmness and issues with pillows, like tiny size and cleanliness, indicate areas for potential improvement.
Overall, Stay USA Hotel and Suites offers a strategic location, friendly staff and clean, spacious rooms that contribute to a generally positive stay with some areas that could use further attention to ensure a consistently high standard for all guests.
Categories
Accessible
Golf
Honeymoon
$
+8
Info
Categories
Accessible
Family
Dog Friendly
$
+7
Info
Categories
Accessible
Free Wi-Fi
Parking
Categories
1
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