InfoSummary of reviewsNovotel Charleroi Centre is praised predominantly for its central location in the heart of Charleroi, which provides easy access to public transport, a variety of restaurants, cafes and shops found within the adjacent "Rive Gauche" shopping center. The hotel's proximity to transport hubs and the airport also adds to its convenience for both short visits and extended stays. Despite a few concerns about room layouts and neighborhood safety, the general sentiment towards the location is highly positive.
The modern and clean environment of Novotel Charleroi Centre is another standout feature with guests frequently highlighting the spacious, beautiful rooms and a serene atmosphere even amidst the busy city center. The views from certain rooms overlooking the green square contribute to a sense of tranquility. The hotel's commitment to cleanliness is consistently praised with many reviews mentioning spotless rooms and well-kept facilities.
Guest satisfaction extends to the staff, who are often described as friendly, professional and helpful. The reception team is particularly noted for their efficiency and courteous service, making interactions smooth and convenient, especially for international visitors. This high level of customer service is a significant factor in the overall positive experience.
While the breakfast offerings receive mixed reviews, many guests appreciate the variety and quality including options like freshly squeezed orange juice and smoked salmon. However, some criticisms include the high price, insufficient restocking during peak times and a crowded breakfast room. Dinner experiences vary with positive feedback on the quality and taste of the food, although issues regarding limited menu options and occasional unavailability of the restaurant were pointed out.
The hotel's rooms are lauded for their cleanliness, modern aesthetics and comfort which are suitable for both families and business travelers. Families appreciate the spacious accommodations and amenities like baby highchairs, while business travelers benefit from the quietness and soundproofing of the rooms.
Novotel Charleroi Centre's Wi-Fi service is generally reliable and strong, although some guests mention occasional connectivity issues. The gym, while well-equipped, is noted for its small size and limited equipment, leading to occasional overcrowding.
Parking at the hotel is seen as convenient and secure with underground facilities directly connected to the hotel, though some guests note issues with signage and accessibility. For electric vehicle users, the availability of functional charging stations is a concern, as they are often out of service or unavailable.
In summary, Novotel Charleroi Centre offers a blend of modern comforts and central convenience, making it a recommended choice for visitors to Charleroi. Its excellent location, clean and spacious rooms and friendly staff contribute to a pleasant stay despite some minor drawbacks in breakfast and dining experiences, gym facilities and parking logistics. Show more
InfoSummary of reviewsOverall, the ibis Charleroi Centre Gare receives positive reviews from guests, particularly for its prime location. Nestled in the heart of Charleroi, directly opposite the Charleroi-Sud train station and close to a large shopping center and numerous restaurants, the hotel is highly regarded for its convenience and accessibility. Its central positioning allows easy access to the city's main attractions and public transportation hubs, making it an ideal choice for travelers on short stays or those using Charleroi as a base for further travels.
The breakfast offerings garner positive feedback for their variety and quality. Guests appreciate the extensive selection, including freshly squeezed orange juice, Belgian specialties and a range of options like cold cuts, cheeses, scrambled eggs and pastries. The friendly and attentive breakfast staff contribute to a pleasant dining experience, although some guests noted the breakfast can be on the expensive side.
While the hotel doesn’t have its own restaurant, the nearby dining options, such as the well-regarded black&white restaurant, provide ample alternatives. Guests have appreciated the convenience of being able to find good food close by, even for late arrivals.
The cleanliness of the hotel and rooms is generally well-commended with many guests noting the neatness and fresh towels and sheets. However, there are sporadic reports of musty odors, outdated facilities and occasional lapses in thorough cleaning. The hotel's cleaning staff is often praised for their diligence and willingness to address any concerns reported.
The staff at ibis Charleroi Centre Gare receive widespread acclaim for their friendliness, helpfulness and professional demeanor. Guests frequently highlight positive interactions with the reception and breakfast staff, noting their efficiency in handling issues and providing exceptional service.
The rooms, while clean, often receive mixed reviews due to their small size and basic amenities. Some guests find the rooms functional and comfortable for short stays, appreciating the cleanliness and proximity to transportation. However, issues such as poor soundproofing, outdated decor, lack of certain amenities and occasional disturbances detract from the overall experience. The Wi-Fi availability is another area of concern with many guests reporting weak and unreliable connections.
Parking facilities receive mixed feedback. While the proximity and availability of private and guarded parking spots are appreciated, guests often find the parking area difficult to locate and expensive.
For families, the hotel provides a welcoming environment with family-friendly policies, spacious and comfortable rooms and attentive staff. However, ongoing street reconstruction can sometimes cause noise disruptions.
Nightlife around the hotel is vibrant but can be noisy. Guests occasionally mention disturbances from street noise, festival activities and poor soundproofing within the hotel. The hotel does provide earplugs to mitigate this issue.
The beds receive mixed feedback as well. Many guests find them comfortable and clean, but others report issues with hardness, squeakiness and size. Despite these inconsistencies, the overall comfort level seems satisfactory for a good night’s sleep.
The ibis Charleroi Centre Gare with its three-star rating, delivers the expected standard of basic comfort and practical amenities. While some aspects may feel dated and could benefit from modernization, the hotel provides good value for its price point. For those seeking a clean, conveniently located base for short stays or travels, it remains a solid choice. Show more
InfoSummary of reviewsThe Auberge Jeunesse Charleroi Youth Hostel receives high praise across several categories, making it a standout choice for travelers. Its central and accessible location near Charleroi Central Station and major public transport hubs facilitates easy travel to various Belgian cities and the airport. The proximity to a large shopping center, local attractions, cinemas and restaurants adds to its convenience, making it ideal for both short and longer stays.
Guests appreciate the well-rounded breakfast, which offers a variety of enjoyable options from apple juice and coffee to cereals and lactose-free milk. The breakfast buffet includes warm bread, yogurt, fruits and cheeses, providing a hearty start to the day and surpassing typical hostel expectations. Early risers benefit from available snacks and drinks before the official breakfast hours, adding to the convenience.
The dining experience is further enhanced by a cozy and sophisticated bar area with an extensive selection of affordable local and draft beers. The availability of snacks and coffee at night and common areas’ beautiful design add to the appeal. Although some guests wished for a more extensive dining service on-site, the overall ambiance and affordability were well-received.
Rooms at the hostel are noted for their spaciousness, cleanliness and modern decor. Many rooms come with private bathrooms, adding convenience. The common areas are also well-maintained, contributing to a comfortable experience. While basic, the rooms are functional with amenities such as lamps and electric outlets by each bed. The minor critiques regarding occasional insufficient lighting or room temperature do not diminish the overall positive feedback on comfort and value for money.
Cleanliness is a strong point with guests frequently commenting on the spotless rooms, bathrooms and common areas. The high hygiene standards and organized environment consistently impress visitors.
The staff at Auberge Jeunesse Charleroi Youth Hostel are often highlighted for their friendliness, professionalism and helpfulness. The multilingual staff's ability to communicate clearly and provide prompt assistance greatly enhances the guest experience.
Wi-Fi service at the hostel is reliable and fast, meeting both socializing and work-related needs. Guests also appreciate the availability of computers, despite occasional mentions of weaker signals in some areas.
Beds are generally found to be comfortable and clean with many guests appreciating memory foam mattresses. While some minor critiques about pillows and the requirement to make one’s own bed are noted, the overall sentiment is positive, particularly for short stays.
Lastly, the hostel’s modern facilities, comprehensive amenities and inclusive atmosphere make it exceptionally convenient and accessible. This, combined with good value for money, makes Auberge Jeunesse Charleroi Youth Hostel a highly recommended option for travelers. Show more
