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Summary of reviewsMercure Namur Hotel is highly praised for its picturesque location by the Meuse River. Guests enjoy easy access to Namur’s city center, historic attractions like the Citadel and nearby bars and restaurants. The serene riverside setting and proximity to cycling paths offer a blend of relaxation and adventure.
The hotel's breakfast is celebrated for its extensive, high-quality offerings, including fresh juices and smoked salmon, served in a pleasant setting with terrace views. Though some issues like logistical snags and freshness have been noted, the general consensus remains positive.
Dining at the on-site restaurant garners positive reviews for its delicious food and excellent service, though high prices and occasional service inconsistencies are mentioned. The spacious, comfortable rooms are frequently praised for their modern interiors, serene ambiance and beautiful river views, despite minor housekeeping oversights and some complaints about room temperature.
Cleanliness is generally commendable with most areas being well-maintained and spotless. Staff at the hotel receive high marks for their friendliness, professionalism and multilingual capabilities, enhancing guests' overall experience.
The WiFi presents a mixed experience with some guests enjoying seamless connectivity while others face slow speeds and poor signal strength. The spa and wellness facilities are widely appreciated for their cleanliness, luxury and tranquility, despite some concerns about size and availability during peak times. Fitness amenities also receive positive feedback for being well-equipped and thoughtfully designed.
Parking options are varied but can be challenging during busy times with several guests noting high costs and difficulties finding spots. EV charging facilities are available and generally convenient, though some issues with management and functionality of the charging stations are reported.
Lastly, the family-friendly atmosphere is recognized with amenities like family rooms and baby cots being available, though opinions vary on the hotel's kid-friendliness. Overall, Mercure Namur Hotel offers a comfortable, enjoyable stay with its beautiful location, commendable service and a range of quality amenities.
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