Accessible HotelThis hotel offers mobility and hearing-accessible rooms and suites, including executive suites, queen rooms, and double rooms. Accessible features include a choice of roll-in shower or bathtub with grab bars, accessible vanities, visual alarms, and levered door handles.
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Summary of reviews related to the 'Accessible' categoryGuests at the Courtland Grand Hotel, Trademark Collection by Wyndham, formerly known as Sheraton Atlanta, have noted several aspects that make the hotel highly accessible to individuals with disabilities. The location of the hotel is convenient and easily accessible, providing seamless access to nearby restaurants and metro services. Visitors appreciated the accessible entrance and many mentioned the wheelchair friendliness of the facility. Parking options are praised for their easy access, including valet services that cater to ADA needs.
Guests found the hotel's structure to be accommodating with features such as accessible elevators, particularly in the South Tower. The rooms are noted for their accessibility with ample features for wheelchair users such as roll-in showers and accessible AC rooms.
Additionally, the staff is described as excellent, respectful and superb in service, providing clear directions and assistance, which enhances the overall experience. The pool area is also highlighted as a beautiful and accessible space.
While there were a few mentions of missing amenities like soap and hand towels, the overall sentiment reflects a hospitable and well-thought-out environment for guests with disabilities.
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