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Summary of reviewsNestled on the serene shores of the Indian Ocean, Royal M Al Aqah Beach Resort by Gewan offers a tranquil escape ideal for beach lovers and snorkel enthusiasts. The resort’s prime location features direct access to a clean and beautiful beach with stunning views of Snoopy Island, renowned for its exceptional snorkeling opportunities, allowing guests to explore vibrant marine life including fish and turtles. The secluded and quiet location, despite being somewhat remote, enhances its appeal as a serene retreat with new and modern facilities, providing a pleasant and relaxing experience.
Guests highlight the hotel's cleanliness and well-maintained environment, consistently applauding the immaculate rooms and common areas. The spacious, modern and aesthetically pleasing rooms offer substantial amenities such as kettles, fridges, microwaves and mini kitchens, along with sea or mountain view balconies and luxurious bathrooms. Room service is prompt and efficient with many guests receiving complimentary room upgrades, significantly enhancing their satisfaction.
The staff at the resort receives widespread praise for their exceptional service, characterized by friendliness, professionalism and attentiveness. Various employees are commended for their dedication, ensuring a pleasant stay. The reception team, along with housekeeping, consistently receives accolades for warm welcomes and maintaining cleanliness.
Dining experiences at the resort receive varied feedback. While breakfast is generally described as varied and delicious, some guests suggest improvements in variety and freshness, particularly regarding fresh fruit juices. Dinner offerings, although well-praised in specific restaurants like the seafood and Italian establishments, draw criticism for limited variety, quality and service issues. Overall, the breakfast fares better compared to dinner with room for improvement in menu variety and presentation.
The resort’s facilities add to its appeal, featuring a marvelous and well-equipped gym, a Serenity Spa known for its professional and enjoyable treatments and an excellent pool area. The infinity pool with its stunning sea views, clean surroundings and family-friendly amenities, is frequently highlighted. Despite occasional concerns about crowding and temperature control, the pool area provides a delightful and rejuvenating experience.
The wifi service at the resort is generally adequate with good coverage, though some guests mention variable signal strength depending on the room. Overall, the modern and spotless environment, combined with the exceptional hospitality and thoughtful amenities, makes Royal M Al Aqah Beach Resort a memorable and enjoyable destination for a seaside retreat.
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