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Summary of reviewsResidence Hub Inn and Suites receives largely positive reviews, especially for its convenient location and exceptional staff. Located near key attractions like the Florida Caverns State Park, the hotel offers a balance of seclusion and proximity to essential amenities such as restaurants, grocery stores and a nearby church. Many guests find the location ideal for various excursions, praising its value for money with clean rooms and satisfactory breakfast options.
The hotel’s staff is frequently recognized for their friendliness, helpfulness and dedication to excellent service. Front desk personnel, including individuals like Chrystal and Destiny, receive high praise for their accommodating and welcoming nature, significantly enhancing the overall guest experience.
The rooms, particularly the beds, also receive favorable feedback for their comfort, contributing to restful stays. Clean, spacious rooms with well-functioning air conditioning and additional features like large refrigerator freezer spaces are consistently highlighted. Additionally, the outdoor pool is often described as clean and inviting, providing a pleasant environment for relaxation.
The breakfast offerings, however, generate mixed reviews. While some guests find it sufficient considering the price, others feel the selection is limited and could be improved with the addition of hot and fresh items. Packaged pastries, granola bars and other similar items do not always meet guests’ expectations.
Cleanliness is an area that has notable room for improvement. While some guests report clean and well-maintained rooms, others highlight significant concerns including dirty bathrooms, dusty curtains, roaches and an overall musty smell. Maintenance issues such as broken locks, non-functional TVs and plumbing problems are also mentioned with parts of the property appearing worn out and in need of a makeover.
In summary, Residence Hub Inn and Suites is celebrated for its convenient location, friendly staff, comfortable beds and pleasant pool area, making it a solid choice for travelers seeking accessibility and affordability. However, improvements in breakfast variety and rigorous cleanliness and maintenance upgrades are needed to enhance the overall guest experience.
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