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Summary of reviewsThe Carlton Hotel, nestled in the heart of Forres, provides an exceptional blend of convenience, comfort, and hospitality. Its prime location on the main street grants easy access to local attractions, shops, and dining options, with free parking conveniently available and a supermarket just across the street. The hotel’s historic British setting also adds character and charm to the overall experience.
Guests particularly highlight the friendly and accommodating staff, who consistently go above and beyond to ensure a memorable stay. From thoughtful gestures and treats to prompt assistance and pleasant interactions, the hospitable team, including standout staff members like Gracie Mae and Donna, play a crucial role in enhancing the guest experience.
The breakfast offerings at the Carlton Hotel are a notable highlight, featuring a full Scottish breakfast that guests often describe as excellent and satisfying. While there have been occasional service hitches, the variety and quality of food, coupled with the staff's friendliness, create a generally positive dining experience.
The spacious and clean rooms receive frequent praise, offering amenities like coffee and tea facilities, which add to the comfort. While some rooms may feel slightly outdated and the historical building lacks a lift, the overall cleanliness and cozy ambiance of the accommodations make them a solid choice for visitors. Sleep quality is enhanced by comfortable bedding, contributing to restful nights.
Acknowledged for its inclusivity, the hotel welcomes families and their furry companions warmly. Large family rooms and thoughtful gifts for both children and pets make guests of all ages feel at home, supported by the hotel's family-run nature and accommodating environment.
Internet access at the Carlton Hotel is generally reliable, with strong WiFi connections in public areas and most rooms, though some guests have noted connectivity issues on certain floors. Despite these minor challenges, the overall online experience satisfies most needs.
Overall, the Carlton Hotel excels in delivering a welcoming and hospitable stay with its superb location, attentive staff, and comfortable accommodations. Whether visiting for leisure or business, guests leave with a lasting impression of warmth and value, making it a favored choice for travelers to Forres.
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