Summary of reviews related to the 'Accessible' category
TRYP by Wyndham New York City Times Square - Midtown shines in terms of accessibility, providing guests with a solid base to explore the vibrant heart of New York. The hotel enjoys an excellent location, with many attractions and essential amenities within walking distance, including Penn Station and a nearby subway station, enhancing its appeal to diverse travelers. Despite the property's older structure, it remains clean and quiet, adding to a comfortable stay. Guests have noted the overall accessibility of the hotel, with facilities like a parking garage conveniently located across the street, and an elevator that meets the needs of everyone. Additionally, the ADA rooms receive positive remarks, offering a pleasant space for those requiring such accommodations. However, some areas, such as the height of mirrors in wheelchair-accessible bathrooms, could benefit from adjustments to fully meet accessibility standards. Nonetheless, the hotel's combination of location, accessible amenities, and family-friendliness makes it a compelling option for those visiting the city.
Summary of reviews related to the 'Accessible' category
The Hilton Garden Inn New York Times Square South receives overall positive feedback for its accessibility features, making it a convenient choice for travelers with disabilities. The hotel's location is frequently praised for being easily accessible by transit, including its proximity to a train station. Wheelchair accessibility is highlighted with several guests noting that rooms are accommodating for individuals with disabilities and easy to access.
Accessibility extends to the hotel’s services as well; check-in and check-out processes are straightforward and the front desk is available 24 hours a day. The hotel also boasts accessible rooms and good access throughout the premises. The accessibility and friendly nature of the accommodations were noted as safe and commendable.
However, some areas for improvement were mentioned. The elevators were described as slow and, at times, non-functional. Additionally, issues with key demagnetization requiring several trips to the front desk were reported. Despite these minor setbacks, the hotel maintains a reputation for being easily navigable and user-friendly with a convenient and accessible location for all visitors.
Summary of reviews related to the 'Accessible' category
The Pearl Hotel is conveniently situated near key attractions yet offers tranquility by being on a quiet side street. Guests have praised the hotel's accessibility for those with mobility needs, highlighting the well thought-out amenities designed for disabled guests. The hotel provides rooms specifically adapted for accessibility, making it a suitable option for families with different needs. However, it should be noted that there are some limitations, as the hotel itself may not be fully wheelchair accessible.
Summary of reviews related to the 'Accessible' category
"The Gallivant Times Square" offers a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the hotel's prime location is a significant advantage, being conveniently close to metro stations and popular attractions, which can be particularly beneficial for guests who need to minimize walking distances. The bathrooms are equipped with good handicap rails, adding a layer of comfort and safety for those who require them. Additionally, the hotel is wheelchair accessible, which is a crucial feature for many guests with mobility challenges.
However, there are notable drawbacks. The elevators are a major concern; they are described as extremely narrow, old, noisy and slow. There were instances where only one elevator was operational, causing long wait times. These issues with the elevators can pose significant inconveniences for guests who rely on them for mobility, making it a less than ideal situation for those with disabilities.
In summary, while "The Gallivant Times Square" offers a fantastic location close to public transport and popular sites and has some necessary amenities like handicap rails and wheelchair access, its elevator situation could be a significant drawback for guests with disabilities.
The hotel is wheelchair accessible throughout its grounds and offers facilities for disabled guests. Specific room types, such as the Junior Suite, are mobility/hearing accessible with tubs and low-height view ports in the door.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are deaf
People who are blind
People with autism
People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Ameritania at Times Square is consistently praised for its exceptional location in the heart of New York City, offering unparalleled convenience and accessibility to iconic landmarks such as Times Square, Central Park, and Broadway shows. Guests highlight the ease of exploring nearby attractions, vibrant neighborhoods, and diverse dining options without lengthy commutes, making it an attractive hub for tourists and business travelers alike.
The hotel excels in creating a welcoming environment, with guest reviews frequently applauding the friendly and accommodating staff for their professionalism and attentiveness. The memorable guest experience is further enhanced by small touches like complimentary morning coffee, tea, and evening wine, compensating for the absence of a traditional breakfast service. The vicinity to numerous cafes and restaurants offers guests the flexibility to enjoy various culinary experiences.
Rooms at Ameritania, though varying in size and occasionally receiving notes of wear and tear, are maintained to high cleanliness standards, ensuring comfort with modern bathrooms and exceptionally cozy beds. While room sizes might be more compact—a typical feature in NYC—the emphasis on cleanliness and functionality remains a strong point, with the property's position offering great value given its proximity to major attractions and shopping areas.
Family travelers find Ameritania accommodating, with room upgrades and friendly staff contributing positively to their stay. However, they are advised to carefully consider room arrangements due to size variations. The hotel's central location also positions it as an ideal choice for exploring New York City's vibrant nightlife, offering convenient access to entertainment and dining options.
The staff's efforts extend beyond basic duties, with special mentions of individuals who enhance the stay for international guests through effective communication and assistance. Despite mixed reviews on WiFi connectivity, staff promptly address any issues, reflecting their commitment to guest satisfaction.
While the gym facilities are basic and sometimes limited by pandemic-related closures, they allow guests to maintain simple workout routines. Parking, though not offered directly on-site, is conveniently located nearby and reasonably accessible for those visiting with vehicles.
Overall, Ameritania at Times Square ranks as a reliable choice for visitors seeking comfort, cleanliness, and a strategic location in Manhattan, enhanced by friendly service and thoughtful amenities. Though some critiques regarding star rating and certain facility updates persist, the hotel delivers a fulfilling stay with notable comfort and great value in the bustling city center.
SpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South consistently receives high praise for its exceptional location, cleanliness, friendly staff and comfortable beds, making it a top choice for both leisure and business travelers. Situated in Midtown Manhattan, the hotel is strategically placed near iconic landmarks such as Times Square, Penn Station and Madison Square Garden, as well as multiple subway lines, providing excellent connectivity for exploring New York City. Guests appreciate its central yet relatively quiet street, which offers a peaceful reprieve from the hustle and bustle of Manhattan.
The hotel excels in cleanliness with rooms and common areas frequently described as spotless and well-maintained. Daily housekeeping ensures that guests enjoy a sanitary and comfortable environment throughout their stay. The staff, noted for their friendliness and professionalism, further enhance the guest experience by going above and beyond to meet needs and accommodate special requests.
Comfortable and modern, the rooms are equipped with useful amenities such as microwaves, fridges and coffee makers. High-quality bedding and spacious king-size beds contribute to a restful night's sleep, though room size and storage may be limited for larger groups or families. Guests on higher floors often enjoy stunning views of New York landmarks, adding to the appeal.
The breakfast service receives mixed reviews. On the positive side, it is appreciated for its convenience, variety and being included in the room price, offering an ample assortment of sweet and savory options. However, the area can become overcrowded during peak hours and there are calls for more fresh and healthy choices along with better seating arrangements.
For business travelers, the hotel provides well-equipped and accessible business facilities, including meeting rooms and a business center, making it an ideal choice for company stays. The quality-price ratio is particularly favorable, providing excellent value in an otherwise expensive city.
While the WiFi and parking services have some room for improvement with occasional connectivity issues and limited on-site parking options, these factors do not significantly detract from the overall positive experience.
Summary of reviews related to the 'Accessible' category
Located in the heart of New York City, Element Times Square West offers a welcoming atmosphere with several features that may appeal to guests with disabilities. While explicit references to accessibility are limited in the reviews, some positive aspects can be highlighted. The hotel's bathroom facilities are noted to be wheelchair accessible, providing essential comfort and convenience. The strategic location of the hotel ensures easy access to public transportation, including the nearby Port Authority subway stations, which is particularly beneficial for travelers looking to explore the city with ease. Additionally, the property offers good value for money, complemented by a great location that guests appreciate. Although the breakfast variety changes daily, contributing to a pleasant dining experience, guests have highlighted the challenge posed by the limited number of elevators servicing the many floors. Despite this, the overall accessibility and central position make the hotel a practical choice for visitors seeking proximity to city transport and attractions.
Residence Inn New York Manhattan/Central Park is noted as an accessible hotel option conveniently located near major attractions like Columbus Circle, Times Square, and Central Park.
Summary of reviews related to the 'Accessible' category
The 'citizenM New York Times Square' is a model of accessibility for travelers with disabilities. Positioned in a prime location, this hotel is not only centrally located near major attractions like Central Park and Times Square, but also directly accessible via multiple subway lines with a station situated right next door. The ease of access extends to public transportation, making it seamless to reach from various parts of the city.
Guests highlight the availability of ADA-compliant rooms, which feature functional, accessible bathrooms. The modern interior design is paired with all the necessary comforts to ensure an enjoyable stay. Elevators serve all floors and the hotel environment is wheelchair-friendly. The reception staff is described as helpful and polite, contributing further to the hotel's accessible and welcoming atmosphere.
Check-in is both simple and accessible, assisted by friendly staff. Rooms come equipped with accessible services with many being controllable via an in-room iPad. This makes it easier for all guests to manage their needs independently.
Overall, 'citizenM New York Times Square' ensures that accessibility is integrated across all aspects of the hotel experience, making it a convenient and appealing choice for travelers with disabilities. With its central location and thoughtful design, it's no wonder many guests express their intent to return.
Summary of reviews related to the 'Accessible' category
M Social Hotel Times Square New York stands out as a highly accessible option for travelers with disabilities, craving a central location. Nestled near major attractions and subway lines, it provides easy access to transportation and amenities. The hotel’s proximity to Times Square, Central Park, shops, theaters and dining locations enhances its convenience for all visitors. Guests comment on straightforward access from and to loading zones, public transport and pedestrian routes.
A notable feature is the hotel’s attention to wheelchair access and ADA compliance, although there were a few mentions of it not being consistently reliable in this regard. Guests appreciated the availability of accessible rooms with specific touches like handicap-friendly features. The absence of microwaves, kettles and floor grips in showers were minor drawbacks noted by some.
Elevators at the hotel were a mixed point, often described as slow and crowded, which could be an inconvenience. Nevertheless, the prompt presence of an attendant helped mitigate waiting times on occasion. Overall, M Social Hotel Times Square New York remains commendably accessible, albeit with room for some enhancements regarding its in-house amenities and elevator efficiency.
Summary of reviews related to the 'Accessible' category
The Paramount Hotel Times Square has garnered positive feedback for its prime location, offering easy access to Times Square and nearby subway stops. Visitors noted that the hotel is situated conveniently close to public transport, making it straightforward to reach by various means. The hotel's management and accessibility features received praise with mentions of accessible facilities and easy wheelchair access. Guests appreciated the handicap accommodations, including ramps and elevator use, proving to be a good choice for those with specific accessibility needs.
However, some aspects of the hotel's accessibility require improvement. Reviewers reported issues with the lifts, such as damaged floors and occasional problems reaching higher floors. Maintenance and service desk responsiveness also left something to be desired. Additionally, the hotel’s front entrance has manual glass doors, which may not be convenient for everyone and there were comments about the overall lack of certain accessibility features.
Despite these drawbacks, the Paramount Hotel Times Square is still considered a viable option for travelers with disabilities, particularly due to its favorable location and some accessible amenities.
The Time New York, part of JdV by Hyatt, is highly recommended for its exceptional location, nestled in the bustling heart of New York City just steps away from Times Square and Broadway. The hotel's central yet relatively quiet position makes it an ideal base for both sightseeing and relaxation with easy access to key attractions like the theater districts and Central Park and multiple subway lines for exploring other parts of the city.
Dining experiences at The Time New York also receive positive feedback, particularly for the Serafina Restaurant, which offers a variety of high-quality dishes and friendly, attentive service. Guests also appreciate the afternoon wine and cheese offerings, making dining a delightful part of their stay.
The rooms feature modern, stylish decor, clean environments and innovative touches like hidden televisions. Despite some reports of smaller than expected room sizes and a few maintenance issues, many guests find the rooms comfortable and well-maintained. Certain suites offer more space, ideal for families or those seeking greater comfort. Noise can be a concern due to thin walls, but overall, the trendy design and cleanliness are appreciated.
Staff at The Time New York are frequently highlighted for their exceptional friendliness and attentiveness. Individuals including Nikita, Michael and Darlene Roseau receive specific mentions for their outstanding service. The team goes above and beyond to enhance guest experiences with courteous and helpful interactions, making the stay enjoyable for many.
While the breakfast receives mixed reviews with some guests noting a lack of variety and basic offerings, the quality of items like yogurt, granola, fresh fruits and coffee is commended. Dinner offerings, especially at the Serafina Restaurant, are well-regarded.
Free Wi-Fi is available but receives mixed feedback regarding its reliability and speed. Gym facilities include a basic on-site fitness studio and access to the more comprehensive TMPL Gym nearby, catering to varying fitness needs.
Parking is conveniently located across the street, though the cost and occasional access issues are points of concern. For families, the hotel provides a welcoming environment with spacious suites, thoughtful amenities and a safe atmosphere.
The vibrant nightlife surrounding the hotel, paired with the serene, quiet rooms, makes it an excellent choice for enjoying New York's energetic atmosphere while ensuring a peaceful retreat. Wine and cheese hours add a pleasant touch, rounding out the guest experience.
In summary, The Time New York, part of JdV by Hyatt, is praised for its unbeatable location, friendly and attentive staff, stylish decor and an overall positive experience, despite a few areas needing improvement such as breakfast variety, Wi-Fi reliability and parking logistics.
Summary of reviews related to the 'Accessible' category
Homewood Suites Midtown Manhattan Times Square South has garnered positive feedback for its accessibility features, making it a convenient choice for travelers with disabilities. The hotel is described as quite accessible and well-adapted for disabled guests, offering step-free access and wheelchair-friendly routes. The rooms are particularly noted for being accessible and equipped with functional amenities, including accessible bathrooms and kitchens suited for basic cooking needs. Many guests appreciated the ample wheelchair spaces and the availability of rooms specifically designed for people with disabilities.
Its central location provides easy access to major landmarks, restaurants and main points of the city, making it simple for guests to explore Manhattan. The hotel's proximity to subway and bus stations further enhances its accessibility, allowing for smooth and convenient transportation around the city.
However, some criticisms were noted, particularly regarding the reliability of the elevator system and the limited accessibility beyond the ground floor, especially in the breakfast room. Housekeeping services are available by request and cleanliness is generally maintained. Despite these minor drawbacks, the overall accessibility and convenience make Homewood Suites Midtown Manhattan Times Square South a favorable choice for travelers with disabilities.
Crowne Plaza HY36 Midtown Manhattan by IHG, is ideal for both leisure and business travelers thanks to its almost perfect position in the heart of Manhattan. Located near Penn Station, Madison Square Garden, the Garment District and Times Square, the hotel offers a blend of centrality and seclusion, providing easy access to major attractions while being tucked away on a quieter street. This strategic location facilitates straightforward transportation and exploration, making it convenient for guests, including those working at the nearby Javits Center.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
Summary of reviews related to the 'Accessible' category
Dream Midtown, by Hyatt, offers a clean and safe environment with an accessible central location, just a short walk from Times Square and Central Park. The hotel is adapted for disabilities, featuring an accessibility ramp, disabled seating and parking options. Rooms can be requested specifically for accessibility needs, including disabled bathrooms. Despite some occasional elevator delays and a few design challenges not entirely optimized for accessibility, the hotel makes a noticeable effort to accommodate guests with disabilities, providing a generally comfortable and accessible stay.
The Manhattan Club in Midtown Manhattan is lauded for its prime location, allowing guests easy access to New York City's iconic attractions such as Central Park, Times Square, and Carnegie Hall. Its proximity to subway stations further enhances the convenience for travelers wishing to explore beyond the immediate area. Guests often highlight the hotel as an excellent base for both first-time and seasoned visitors due to its combination of city excitement and tranquil retreat.
The rooms at The Manhattan Club stand out for their spaciousness and comfort, a rare find in Manhattan. They are noted for their ample space, practical layout with separate sitting areas, dining tables, and kitchenettes, making the hotel especially appealing for families and groups. Despite some dated decor, the overall cleanliness and comfort of the accommodations receive high praise. The hotel staff is frequently commended for their professionalism and helpfulness, creating a welcoming and hospitable environment for guests.
Family travelers express satisfaction with the spacious suites, often featuring two bathrooms, and the convenience of kitchenettes, making it ideal for those with children. The location further adds to the family appeal, providing easy access to popular attractions and dining options.
Though the breakfast offering at The Manhattan Club receives mixed reviews, with some guests noting a lack of variety, the quality of pastries and croissants is appreciated. The complimentary Wi-Fi presents challenges in room connectivity but proves adequate for basic needs in the lobby.
The hotel excels in providing a well-maintained gym, offering a comprehensive range of equipment for fitness enthusiasts. The valet parking service is also a notable convenience, particularly due to its reasonable pricing in the heart of Manhattan.
Overall, The Manhattan Club is recognized for its superb location, spacious accommodations, and exceptional staff, making it a preferred choice for leisure, family, and business travelers seeking a blend of comfort and convenience in New York City. While it shows potential areas for improvement, especially in decor and breakfast variety, the overall experience is positive, with many guests expressing intent to return.
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