7,258,491 hotelsin 60 categories
Accessible Hotels in East Rutherford
200+ HOTELS IN AND AROUND EAST RUTHERFORDRanking can be influenced by the commissions we receive.
From $253
$
+3
Accessible
Summary of reviews related to the 'Accessible' category
Courtyard by Marriott Times Square West receives mixed feedback regarding its accessibility for guests with disabilities. While some reviews highlight that the hotel is fully accessible for those with mobility disabilities, others suggest it is not entirely suited for guests with physical limitations. The presence of accessible transportation options nearby and the hotel's convenient and secure location are frequently praised. Key access adds an extra layer of security, ensuring guest safety. The well-maintained premises and clean environment contribute to a comfortable stay. However, specific details on accessibility amenities are sparse in the reviews. Overall, the hotel is considered easily accessible, offering good value in a prime location.
$
+8
Info
Categories
Accessible
Boutique-Style
Historic
EVEN Hotel New York - Times Square South by IHG6.5 mi from East Rutherford
Hotel in New York NY
8.4
Very GoodFrom $265
$
+5
Info
Summary of reviews
EVEN Hotel New York - Times Square South by IHG is celebrated for its prime location in the heart of Manhattan, offering guests easy access to major city attractions such as Madison Square Garden, Times Square, and Penn Station. The hotel's proximity to Broadway, the Empire State Building, Bryant Park, and the Highline ensures that visitors can explore New York City with ease. Despite the vibrant surroundings, the hotel provides a peaceful and quiet retreat at night.
In terms of accommodations, guests are impressed by the clean, spacious, and modern rooms, which often exceed expectations for New York City. Rooms are well-equipped with thoughtful amenities, including in-room exercise equipment, ensuring both comfort and convenience. The exceptionally comfortable beds and large showers further enhance the guest experience, making for restful nights and refreshing mornings.
The hotel staff consistently receives high praise for their friendliness and helpfulness, contributing to a welcoming and professional atmosphere. This exceptional service extends across all teams, including the front desk and housekeeping staff, who ensure that guests feel well-cared for during their stay.
The breakfast offerings are generally viewed positively, with a focus on healthy options and an à la carte menu that caters to diverse dietary needs. While some guests find portion sizes could be larger, the nutritious selection compliments the overall stay.
EVEN Hotel stands out for its strong emphasis on fitness, featuring a well-equipped gym and in-room exercise options that satisfy fitness enthusiasts. The hotel's cleanliness, modern decor, and quiet ambiance further contribute to a relaxing experience amidst the hustle and bustle of New York City.
Additional highlights include reliable free WiFi, convenient parking options, and family-friendly amenities such as a game room. The hotel's combination of strategic location, quality accommodations, and outstanding service makes it an ideal choice for both leisure and business travelers seeking a balanced and enjoyable stay in New York.
In terms of accommodations, guests are impressed by the clean, spacious, and modern rooms, which often exceed expectations for New York City. Rooms are well-equipped with thoughtful amenities, including in-room exercise equipment, ensuring both comfort and convenience. The exceptionally comfortable beds and large showers further enhance the guest experience, making for restful nights and refreshing mornings.
The hotel staff consistently receives high praise for their friendliness and helpfulness, contributing to a welcoming and professional atmosphere. This exceptional service extends across all teams, including the front desk and housekeeping staff, who ensure that guests feel well-cared for during their stay.
The breakfast offerings are generally viewed positively, with a focus on healthy options and an à la carte menu that caters to diverse dietary needs. While some guests find portion sizes could be larger, the nutritious selection compliments the overall stay.
EVEN Hotel stands out for its strong emphasis on fitness, featuring a well-equipped gym and in-room exercise options that satisfy fitness enthusiasts. The hotel's cleanliness, modern decor, and quiet ambiance further contribute to a relaxing experience amidst the hustle and bustle of New York City.
Additional highlights include reliable free WiFi, convenient parking options, and family-friendly amenities such as a game room. The hotel's combination of strategic location, quality accommodations, and outstanding service makes it an ideal choice for both leisure and business travelers seeking a balanced and enjoyable stay in New York.
Categories
Accessible
Family
Free Wi-Fi
$
+1
Accessible
Summary of reviews related to the 'Accessible' category
Hotel Edison Times Square receives positive marks for accessibility from its guests, making it a practical choice for travelers with disabilities. The room sizes are noted to be generously spacious, contributing to ease of movement. Important accessibility features like elevator access, supportive toilet handles and shower seats are highlighted in the feedback, demonstrating a commitment to accommodating guests with different needs.
The hotel's excellent location near Times Square is another significant advantage, offering convenient access to public transportation, including the subway, buses and rideshare services. This makes commuting straightforward for guests, whether they are exploring nearby shops and restaurants or traveling further afield.
However, some areas could see improvement, such as the absence of ramps on the ground floor, which might pose challenges for those dependent on wheelchairs. The handicap-accessible bathroom also has an issue with water spreading across the floor, which could be inconvenient.
Despite a few shortcomings, Hotel Edison remains a favorable option for its strategic location and the general ease of access it provides, balancing comfort and convenience for travelers with accessibility needs.
The hotel's excellent location near Times Square is another significant advantage, offering convenient access to public transportation, including the subway, buses and rideshare services. This makes commuting straightforward for guests, whether they are exploring nearby shops and restaurants or traveling further afield.
However, some areas could see improvement, such as the absence of ramps on the ground floor, which might pose challenges for those dependent on wheelchairs. The handicap-accessible bathroom also has an issue with water spreading across the floor, which could be inconvenient.
Despite a few shortcomings, Hotel Edison remains a favorable option for its strategic location and the general ease of access it provides, balancing comfort and convenience for travelers with accessibility needs.
$
+10
Accessible
Crowne Plaza Times Square Manhattan offers specially appointed accessible rooms with bathtub seating with handrails and roll-in showers, visual fire alarms, and TDD availability.
$
+4
Info
Categories
Accessible
Free Wi-Fi
Business
Holiday Inn New York City - Times Square by IHG6.5 mi from East Rutherford
Hotel in New York NY
7.9
GoodFrom $208
$
+4
Accessible
Summary of reviews related to the 'Accessible' category
The Holiday Inn New York City - Times Square, an IHG Hotel, boasts high accessibility, making it a convenient choice for guests with disabilities. Located close to various transportation options including trains and buses, it is easy to access and ensures that guests can navigate the city with ease. The hotel's central location near Times Square means it is within walking distance to numerous amenities and critical facilities. Reviewers praised its excellent location for being very accessible to everything, ensuring guests don't get lost. The proximity to public transport, including the subway, further enhances its appeal, providing guests with accessible routes to explore the vibrant city.
SpringHill Suites by Marriott New York Manhattan Times Square6.5 mi from East Rutherford
Hotel in New York NY
8.3
Very Good$
+4
Info
Summary of reviews
SpringHill Suites by Marriott New York Manhattan Times Square is highly praised for its exceptional location. Nestled in the heart of Manhattan, just steps away from the vibrant Times Square, the hotel is ideal for those keen on exploring Broadway shows and attractions. Guests appreciate the convenience afforded by the hotel's central position, facilitating easy access to theaters, restaurants, and transit stations. The location serves as an excellent starting point for both first-time visitors and regular travelers looking to discover the essence of New York City.
The hotel is noted for its superb breakfast offerings, with guests commending the variety and richness of the buffet. A multitude of options, from fresh fruits and cereals to sweet and savory selections, cater to various dietary preferences. The inclusion of breakfast adds significant value to the stay, with the attentive staff enhancing the experience by providing excellent service.
Rooms at SpringHill Suites are characterized by their cleanliness and modern feel, complete with new furnishings. While space is limited—a common theme for New York City accommodations—guests find the rooms manageable and cozy, akin to cruise ship suites. Comfort is accentuated by large and cozy beds, ensuring restful sleep, and the rooms are described as quiet, particularly those facing the courtyard.
Cleanliness is a standout feature, with guests consistently highlighting the hotel's pristine appearance and high tidiness standards. The staff further contributes to the welcoming atmosphere through exemplary service, friendliness, and professionalism. Despite occasional discrepancies with supply restocking, the general consensus is overwhelmingly positive regarding the cleanliness and staff support.
The hotel provides a highly comfortable sleep experience, with guests frequently praising the spaciousness and plush quality of the beds. While there are minor notes regarding spatial constraints and service delays, these factors don't overshadow the overall positive reception of the hotel's offerings.
Overall, SpringHill Suites by Marriott New York Manhattan Times Square is a favored choice for those visiting Times Square, combining comfort, cleanliness, an impressive location, and attentive service to deliver a memorable and pleasant stay.
The hotel is noted for its superb breakfast offerings, with guests commending the variety and richness of the buffet. A multitude of options, from fresh fruits and cereals to sweet and savory selections, cater to various dietary preferences. The inclusion of breakfast adds significant value to the stay, with the attentive staff enhancing the experience by providing excellent service.
Rooms at SpringHill Suites are characterized by their cleanliness and modern feel, complete with new furnishings. While space is limited—a common theme for New York City accommodations—guests find the rooms manageable and cozy, akin to cruise ship suites. Comfort is accentuated by large and cozy beds, ensuring restful sleep, and the rooms are described as quiet, particularly those facing the courtyard.
Cleanliness is a standout feature, with guests consistently highlighting the hotel's pristine appearance and high tidiness standards. The staff further contributes to the welcoming atmosphere through exemplary service, friendliness, and professionalism. Despite occasional discrepancies with supply restocking, the general consensus is overwhelmingly positive regarding the cleanliness and staff support.
The hotel provides a highly comfortable sleep experience, with guests frequently praising the spaciousness and plush quality of the beds. While there are minor notes regarding spatial constraints and service delays, these factors don't overshadow the overall positive reception of the hotel's offerings.
Overall, SpringHill Suites by Marriott New York Manhattan Times Square is a favored choice for those visiting Times Square, combining comfort, cleanliness, an impressive location, and attentive service to deliver a memorable and pleasant stay.
Categories
Accessible
3 Star
Business
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
Guests who stayed at Park Central have shared their experiences regarding the hotel's accessibility for those with disabilities. Generally, the feedback highlights a number of positive aspects. The hotel features wheelchair accessible entrances and rooms with several guests noting the availability of handicap accessible rooms and ADA compliance. Access to the subway and metro stations is straightforward, making it convenient to reach various parts of New York City. The location is described as perfect for easy access to Broadway shows and food places with plenty of taxis available nearby.
Additionally, the hotel is equipped with ramps and elevators to facilitate movement for wheelchair users. The staff received praise for being efficient during check-in and there was a specific mention of the hotel's responsiveness in adding a ramp for a guest's grandmother. Despite the general accessibility, some guests pointed out that the elevators were inadequate for the property, indicating a need for improvement in this area. However, overall, Park Central was considered highly accessible and convenient, particularly in a prime city location.
Additionally, the hotel is equipped with ramps and elevators to facilitate movement for wheelchair users. The staff received praise for being efficient during check-in and there was a specific mention of the hotel's responsiveness in adding a ramp for a guest's grandmother. Despite the general accessibility, some guests pointed out that the elevators were inadequate for the property, indicating a need for improvement in this area. However, overall, Park Central was considered highly accessible and convenient, particularly in a prime city location.
From $380
$
+1
Accessible
Summary of reviews related to the 'Accessible' category
WestHouse Hotel New York provides a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the hotel features accessible areas, including a wheelchair-accessible entrance and bathrooms, ensuring that guests can navigate major parts of the property. However, potential guests should note that while the entrance and certain amenities are accessible, not all rooms meet accessibility standards. There have been mentions of barriers to accessibility and some areas lack handicapped accessibility altogether. While efforts are evident in making certain areas and rooms wheelchair-friendly, comprehensive accessibility throughout the hotel remains an area for improvement.
DoubleTree by Hilton New York Times Square South6.6 mi from East Rutherford
Hotel in New York NY
8.0
Very GoodFrom $244
$
+4
Info
Summary of reviews
The DoubleTree by Hilton New York Times Square South enjoys high praise for its prime midtown Manhattan location. Conveniently situated close to major attractions such as Times Square, Madison Square Garden and the Empire State Building, it offers easy access to multiple subway stations and a variety of dining and entertainment options. Guests consistently highlight the hotel's perfect position for both sightseeing and business travel, despite occasional noise from bustling city streets.
Breakfast at the hotel receives varied reactions with positive mentions of its quality and selection and commendations for the friendly staff who remember guests' preferences. However, the cost is often seen as steep and some guests express dissatisfaction with the buffet's overall value and the additional charges.
The rooftop bar is frequently highlighted as a standout feature with its stunning views of the Empire State Building and The Edge. Guests appreciate its atmosphere, although some wish it stayed open later. The hotel's dining options, however, are limited with mentions of the absence of a restaurant or room service and some had to venture out for lunch and dinner.
The rooms, while small by New York City standards, are clean, modern and functional, often boasting impressive views. Guests appreciate the convenient amenities like USB charging ports and smart TVs, although storage space and dim lighting can be minor inconveniences. The cleanliness of the rooms and common areas is consistently praised with daily housekeeping maintaining high standards.
The staff is frequently described as courteous, friendly and helpful, contributing significantly to the positive guest experience. Reception staff are particularly noted for their professionalism and the welcoming cookies provided at check-in.
Free Wi-Fi is mostly reliable and strong, though some guests experience connectivity issues, especially in certain rooms. Parking options near the hotel are convenient but expensive with no on-site parking or valet service adding to the logistical challenge for guests.
Beds are a highlight, receiving numerous commendations for their comfort, contributing to a restful stay even amid the city's hustle and bustle.
Overall, the DoubleTree by Hilton New York Times Square South offers a comfortable and convenient base for experiencing New York City. While there are areas for improvement, particularly in dining and parking services, the hotel's location, cleanliness and friendly staff make it a compelling choice for travelers.
Breakfast at the hotel receives varied reactions with positive mentions of its quality and selection and commendations for the friendly staff who remember guests' preferences. However, the cost is often seen as steep and some guests express dissatisfaction with the buffet's overall value and the additional charges.
The rooftop bar is frequently highlighted as a standout feature with its stunning views of the Empire State Building and The Edge. Guests appreciate its atmosphere, although some wish it stayed open later. The hotel's dining options, however, are limited with mentions of the absence of a restaurant or room service and some had to venture out for lunch and dinner.
The rooms, while small by New York City standards, are clean, modern and functional, often boasting impressive views. Guests appreciate the convenient amenities like USB charging ports and smart TVs, although storage space and dim lighting can be minor inconveniences. The cleanliness of the rooms and common areas is consistently praised with daily housekeeping maintaining high standards.
The staff is frequently described as courteous, friendly and helpful, contributing significantly to the positive guest experience. Reception staff are particularly noted for their professionalism and the welcoming cookies provided at check-in.
Free Wi-Fi is mostly reliable and strong, though some guests experience connectivity issues, especially in certain rooms. Parking options near the hotel are convenient but expensive with no on-site parking or valet service adding to the logistical challenge for guests.
Beds are a highlight, receiving numerous commendations for their comfort, contributing to a restful stay even amid the city's hustle and bustle.
Overall, the DoubleTree by Hilton New York Times Square South offers a comfortable and convenient base for experiencing New York City. While there are areas for improvement, particularly in dining and parking services, the hotel's location, cleanliness and friendly staff make it a compelling choice for travelers.
Categories
Accessible
Luxury
Dog Friendly
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
The Manhattan at Times Square offers a convenient location for guests with disabilities with easy access to Metro stations, trains, buses and nearby restaurants. The hotel's facilities, including wide paths and ramps, cater to wheelchair users, ensuring smooth navigation throughout the property. However, it's essential to confirm the availability of accessible rooms ahead of time, as there have been instances where they were not available during some stays. Overall, the hotel's central location and thoughtful accessibility features make it a viable option for travelers with disabilities.
$
+9
Info
Summary of reviews
The Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
Categories
Accessible
Family
Luxury
AC Hotel by Marriott New York Times Square6.6 mi from East Rutherford
Hotel in New York NY
8.4
Very GoodFrom $357
$
+6
Accessible
As part of the Marriott brand, this hotel likely offers accessible rooms and facilities, ensuring a comfortable stay for guests with disabilities.
$
+1
Accessible
Summary of reviews related to the 'Accessible' category
The Carnegie Hotel has received numerous positive comments regarding its accessibility for guests with disabilities. The facility itself is accessible with guests frequently noting the easily accessible rooms. These rooms are not only accessible but also clean and sanitized, enhancing the comfort and safety of the stay. The hotel's beautifully designed rooms feature an accessible layout, ensuring all guests can navigate comfortably.
Guests also appreciate the easily accessible location of the hotel with its proximity to subway lines being a significant benefit. The hotel is very close to the yellow subway line and not far from the red, blue and orange lines at Columbus Circle with three subway stations within a five-minute walk. The accessible wine reception adds a nice touch to the overall accessible experience at the hotel. Overall, the Carnegie Hotel provides a welcoming and accessible environment for all its guests.
Guests also appreciate the easily accessible location of the hotel with its proximity to subway lines being a significant benefit. The hotel is very close to the yellow subway line and not far from the red, blue and orange lines at Columbus Circle with three subway stations within a five-minute walk. The accessible wine reception adds a nice touch to the overall accessible experience at the hotel. Overall, the Carnegie Hotel provides a welcoming and accessible environment for all its guests.
$
+7
Info
Summary of reviews
W New York - Times Square enjoys an enviable location in the heart of Times Square, making it a prime choice for visitors eager to explore New York City. This central positioning provides easy access to Broadway, iconic landmarks, dining options, and public transportation, all of which are highlights in the reviews. The staff consistently garners high praise for their friendly and attentive service, with many individuals receiving personal mentions for going above and beyond to meet guest needs. The cleanliness of the hotel contributes to its appeal, offering a well-maintained and inviting atmosphere.
Guests often appreciate the rooms for their modern design, comfort, and stunning views of the city, particularly from higher floors. However, some areas for improvement are noted, such as the need for updates in certain rooms and concerns over noise and space limitations. The gym is well-received, described as spacious and well-equipped, further enhancing the guest experience for fitness enthusiasts.
While the breakfast receives mixed feedback, with some enjoying the options and environment, others find it limited and overpriced. The Wi-Fi service also presents a challenge for some guests, especially concerning additional fees and connection quality. Despite these critiques, the overall experience at W New York - Times Square remains favorable, with its stylish design, exceptional service, and unbeatable location often leading visitors to recommend the hotel and return for future stays. The combination of comfort and proximity to the vibrant life of Times Square provides a memorable stay for those looking to immerse themselves in the energy of New York City.
Guests often appreciate the rooms for their modern design, comfort, and stunning views of the city, particularly from higher floors. However, some areas for improvement are noted, such as the need for updates in certain rooms and concerns over noise and space limitations. The gym is well-received, described as spacious and well-equipped, further enhancing the guest experience for fitness enthusiasts.
While the breakfast receives mixed feedback, with some enjoying the options and environment, others find it limited and overpriced. The Wi-Fi service also presents a challenge for some guests, especially concerning additional fees and connection quality. Despite these critiques, the overall experience at W New York - Times Square remains favorable, with its stylish design, exceptional service, and unbeatable location often leading visitors to recommend the hotel and return for future stays. The combination of comfort and proximity to the vibrant life of Times Square provides a memorable stay for those looking to immerse themselves in the energy of New York City.
Categories
Accessible
Luxury
Nightlife
$
+9
Accessible
JW Marriott Essex House New York is listed as having accessible rooms.
$
+11
Accessible
The New Yorker Hotel provides accessible rooms designed for guests with mobility needs, featuring Art Deco design. They offer Accessible Queen rooms and Executive Room Accessible Double rooms with features to accommodate guests with disabilities.
From $283
$
+7
Info
Summary of reviews
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Categories
Accessible
Free Wi-Fi
Business
$
+6
Info
Located in the heart of Midtown Manhattan, this luxury hotel is situated directly across the street from Carnegie Hall and one block from Central Park. It features 210 generously sized guest rooms, including 92 luxury suites.
Categories
Accessible
Luxury
Spa
Categories
1
Map