Summary of reviews related to the '4 Star' category
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Visitors to the Riu Plaza New York Times Square have shared a mix of opinions regarding its four-star rating, facilities and services. Guests generally agree that the hotel shines with its great location and excellent service, making it a fantastic choice for both individuals and families visiting New York. The modern and fresh decor, alongside the beautiful interior and exterior, enhances the overall appeal. Many found the breakfast experience superb with a quality buffet that offers many choices. The view from the rooms and the comfort of the accommodations were also highly praised with particular mentions of the amazing showers.
Despite these positives, some guests felt that the hotel falls short of true four-star standards in certain areas. Criticisms were aimed at the lack of room service, limited facilities and in some cases, the quality of food provided. Nevertheless, the overall sentiment leans towards a favorable four-star rating with the hotel generally being described as worth its rating and a great value for money.
In summary, Riu Plaza New York Times Square meets many four-star expectations with its excellent location, great service and modern accommodations, although some areas may require improvement to fully live up to its four-star status.
Delta Hotels by Marriott New York Times Square is celebrated for its exceptional central location, offering easy access to iconic NYC landmarks like Times Square, Broadway and Central Park, as well as numerous subway stations. This strategic positioning makes it an ideal base for both tourists and business travelers, providing convenient connectivity throughout the city, including major transport hubs like the Port Authority Bus Terminal and Penn Station.
Guests consistently praise the comfortable beds and cleanliness of the rooms, which are spacious by New York standards. Modern amenities such as large TVs, coffee makers and fridges add to the convenience, while the overall room environment is often noted as cozy and welcoming. Despite some maintenance lapses and occasional noise complaints, the emphasis on comfort and cleanliness remains a strong positive aspect.
The breakfast experience at the hotel receives mixed reviews. While some guests enjoy the excellent and delicious à la carte options and commend the good coffee, the high cost and lack of variety, especially in vegetarian choices, are noted drawbacks. Still, the breakfast offering is generally appreciated by those who opt for it.
The dining experience at the hotel's restaurant also has its highs and lows. Positive remarks about the cozy ambiance and friendly staff contrast with criticisms regarding limited menu choices, particularly for vegan options and inconsistent quality. Nearby restaurants present an attractive alternative for many guests.
The hotel staff are often described as friendly, helpful and courteous, contributing to a generally positive guest experience. However, there are reports of inconsistent service and occasional language barriers, which suggest a need for improved training and professionalism.
Free WiFi is a well-received feature, providing fast and reliable internet access for guests throughout the hotel. This is especially important for business travelers and those needing to stay connected.
For fitness enthusiasts, the gym is well-equipped and appreciated by guests, although its availability can be inconsistent, which might be a minor inconvenience.
The hotel caters well to families with spacious and clean rooms that are suitable for larger groups. Nevertheless, practical concerns, such as bathroom privacy issues and safety of the surrounding area for children, are noted.
Overall, Delta Hotels by Marriott New York Times Square offers a strong three-star experience with its central location, cleanliness and comfort being major highlights. While there are areas needing improvement, particularly in dining consistency and staff training, the hotel remains a solid choice for budget-conscious travelers seeking a convenient and comfortable stay in Manhattan.
Summary of reviews related to the '4 Star' category
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Pestana CR7 Times Square hotel enjoys a central location, making it a convenient choice for travelers wanting to be near Times Square. The hotel boasts modern interiors and a neat design, providing a pleasant and comfortable stay with clean and spacious rooms. Many guests appreciate the excellent service, calling it fabulous and mint and find the staff to be friendly and accommodating.
The amenities are generally well-received and the hotel offers a good quality/price ratio, making it a recommendable option for many. With breakfast deemed decent and the hotel's overall modernity, guests often find their stay enjoyable and exceeding expectations, maintaining the four-star standard.
However, some guests noted that the hotel does not quite meet the four-star standard they anticipated with some likening it more to an upmarket hostel. Additionally, expectations about available parking were not met, as the hotel does not provide onsite parking but has an arrangement with a nearby lot. Despite these critiques, the hotel's fantastic location and overall pleasant environment contribute to a generally positive guest experience.
Summary of reviews related to the '4 Star' category
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Fairfield By Marriott New York Manhattan Times Square offers an exceptional value for money, especially given its prime location just off Times Square. The hotel's convenient location makes it a great choice for budget-conscious travelers looking to explore Manhattan. Guests frequently commend the friendly and attentive staff with special mentions of Ahmed and Emily for their exceptional service.
The rooms are described as clean, comfortable and efficient with comfortable beds and plenty of amenities, although some reviews point out that the hotel feels dated and some features, like carpeting and bathroom doors, show signs of wear. Negative feedback primarily focuses on the hotel's inability to meet the expectations of a four-star establishment. Issues such as malfunctioning elevators and poor floor cleaning were highlighted and many reviews suggest that the hotel better aligns with three-star standards.
Despite these shortcomings, the hotel is praised for its affordability and decent price/service ratio, making it a solid choice for anyone on a limited budget. Travelers appreciate its merits as a good clean business hotel and find it offers a better deal compared to other accommodations in NYC. However, potential guests should adjust their expectations regarding its four-star rating, as many feel it does not fully meet those standards.
Nestled in the heart of Manhattan, Moderne Hotel is lauded for its exceptional location that places guests just minutes away from iconic spots like Times Square, Central Park, Broadway theaters and more. Despite its proximity to bustling areas, the hotel offers a peaceful oasis, making city navigation convenient and enjoyable. The central location allows for easy walking to major sites, eliminating the need for extensive commuting.
The rooms at Moderne Hotel, while varied in size and lighting, are consistently noted for their cleanliness and comfort. They are spacious by New York City standards, well-maintained and stylishly furnished. Although some rooms may feel dark and lack natural light, they provide a calm atmosphere, appealing to families and individual travelers alike. The friendly staff further enhances the stay, though occasional issues with room services and views are mentioned.
Cleanliness is a standout feature at Moderne Hotel with both rooms and bathrooms described as spotless and well-maintained. Daily cleaning services, fresh towels and bottled water contribute to this high standard. Despite minor drawbacks such as small bathroom sizes and occasional room odors, the hotel's modern aesthetic and hygiene are highly appreciated.
The staff at Moderne Hotel receive exceptional praise for their friendliness, professionalism and helpfulness. From reception to housekeeping, every member of the team is committed to providing top-notch service, ensuring guests feel welcomed and well-cared for throughout their stay. This warm and approachable demeanor significantly enhances the overall guest experience.
The hotel also offers excellent complimentary amenities, including fast and reliable Wi-Fi and practical features like a mini fridge and breakfast room. Guests generally find the beds very comfortable with many appreciating the quality of the bedding. While some guests have mixed feelings on the firmness and height of the mattresses, the general consensus is positive.
Overall, Moderne Hotel’s unbeatable location, combined with its clean and comfortable rooms, exceptional staff and excellent amenities make it a favorable choice for any traveler visiting New York City.
Summary of reviews related to the '4 Star' category
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The hotel, Four Points by Sheraton Midtown - Times Square, has often been described as having a reasonable quality-price ratio, making it a good value for money. Many guests have appreciated the modern appeal and the comfortable beds, which contribute positively to the stay.
Despite being listed as a four-star hotel, the majority of reviews suggest that the quality doesn’t entirely meet the expectations for this category; several guests felt it aligned more with a 2.5-star to average four-star standard, indicating a discrepancy in expected luxury and service. Complaints about cleanliness and room quality have surfaced with some visitors noting that it didn't feel like a four-star experience and appeared somewhat overpriced given the amenities.
Nevertheless, the hotel does offer standard four-star hotel amenities and has been referred to as a clean and clean hotel with decent pricing, possessing a certain charm reminiscent of a four-star status. For those seeking comfort and a good deal in a prime location, this hotel remains a highly recommended option.
Summary of reviews related to the '4 Star' category
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The InterContinental New York Times Square hotel has many positive features according to guest reviews. The suites are comfortable and have all the facilities needed for a pleasant stay. However, some guests expressed dissatisfaction with the breakfast, which they felt did not offer enough variety or fresh ingredients. Additionally, some customers felt disappointed with the level of service, especially in regards to bookings made through external websites. Despite this, most visitors felt that this hotel offered good value for money and was located in a prime location for exploring the city.
Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station stands out for its prime location. Situated directly across from Moynihan Train Hall and steps away from Penn Station, it allows easy access to major attractions and transit options. This makes it a favorite for both leisure and business travelers who appreciate its proximity to Madison Square Garden, Times Square, Hudson Yards and other landmarks. The hotel's location is praised for its convenience and the vibrant, yet tranquil atmosphere of the surrounding area.
Breakfast at the hotel is generally well-received with guests noting the variety and hearty options such as eggs, sausages, waffles and pancakes. Though there were occasional complaints about the lack of fresh fruits and some items running out quickly, the breakfast is often described as a great start to the day, surpassing the expectations set by other hotels.
The dinner experience, particularly on the rooftop bar, is highly acclaimed. Guests enjoy the rooftop's relaxing ambiance, excellent service and breathtaking views of Manhattan. This makes it a popular spot nightly for both dining and unwinding.
Rooms are another highlight, known for their spaciousness and cleanliness. Comfortable beds, ample storage and stunning views from higher floors contribute to a pleasant stay. While there were minor issues such as occasional odors and the absence of refrigerators, the overall room experience remains positive with well-maintained and functional settings.
Cleanliness throughout the hotel receives mixed but generally favorable reviews. The majority of guests find the rooms and common areas clean and comfortable, despite some inconsistencies in housekeeping schedules and maintenance of public areas like lobbies and elevators.
The staff is frequently praised for their friendliness and helpfulness. Staff members like Jeffrey, Daniel Arias and Rachel Sims receive particular commendation for their exceptional service. A few isolated incidents did mention unfriendliness, but overall, the staff's dedication significantly enhances the guest experience.
The hotel’s WiFi service is another strong point, often praised for its reliability and speed. While a small number of guests reported connectivity issues, the majority found the internet service suitable for work and leisure activities.
The gym is described as well-equipped and functional, though some guests noted its small size and occasional crowding. Nevertheless, it offers a beneficial amenity for those looking to maintain their fitness routines during their stay.
Parking at the hotel receives mixed reviews with some finding it expensive and inconvenient, while others appreciated the availability of secure and straightforward parking options next door.
Nightlife is another appealing aspect, largely due to the remarkable rooftop bar that provides stunning night views and a pleasant atmosphere. The hotel's location near various nightlife spots further enhances its appeal for evening entertainment.
Lastly, the beds are frequently described as comfortable and conducive to a good night’s sleep, despite a few comments about the softness of pillows and occasional discomfort.
Overall, Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station offers a rewarding stay in New York City, marked by its excellent location, friendly staff, clean and comfortable rooms and standout rooftop bar. While there are areas for improvement, the positive aspects of the hotel significantly outweigh the negatives.
Summary of reviews related to the '4 Star' category
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Tucked in the heart of New York City, voco Times Square South by IHG boasts a prime location that guests consistently appreciate. Situated near Penn Station, it offers the convenience of being a step away from the bustling streets of Manhattan and all its attractions. Visitors frequently highlight the cleanliness of the hotel and the warmth and friendliness of the staff, creating a welcoming and pleasant atmosphere.
The rooms, while described by some as basic, are considered comfortable, cozy by New York standards, and well-maintained. Many guests find them to be just the right size, contributing to an overall satisfying experience. Some might question the hotel's four-star rating due to certain missing amenities, like a fridge or minibar. However, the overall quality of service often meets or exceeds expectations, with free daily popcorn and water adding a delightful touch.
Despite some concerns about not fully living up to its four-star designation, voco Times Square South is frequently recommended by guests who have enjoyed their stay. The hotel's modern renovation has enhanced its appeal, and its competitive pricing for such a central location adds to its value. While management might need to address occasional service issues at the reception, the overall sentiment remains positive, making it a viable option for those seeking a good stay amidst the vibrant surroundings of New York City.
Mayfair Hotel, part of the Ascend Hotel Collection, receives high marks from guests for its prime location in New York City's Theatre District. Situated near Times Square, Central Park and various subway stations, it offers unparalleled convenience for exploring major tourist attractions and Broadway shows while providing a tranquil environment.
The hotel does not offer a traditional breakfast but provides complimentary coffee, tea and sometimes hot chocolate in the lobby, which many guests appreciate. Many reviewers noted the availability of nearby alternatives for breakfast and the 24-hour supply of hot drinks as added conveniences.
Rooms at the Mayfair Hotel are notably compact but recently refurbished, making them modern and clean. The limited space is well-organized to maximize functionality, making it an ideal choice for short-term stays. Guests appreciate amenities like mini-fridges and ironing boards, as well as comfortable beds and a peaceful atmosphere. The cleanliness of the hotel receives consistent praise with daily housekeeping ensuring rooms are immaculate and well-maintained.
The staff at the Mayfair Hotel stand out for their exceptional service. Described as professional, responsive and friendly, they consistently enhance the guest experience. Receptionists, particularly, receive commendations for their warmth and efficiency, making guests feel welcome and well cared for.
Free WiFi is generally reliable, although some occasional disruptions have been reported. Overall, guests find the internet service adequate for their needs.
Comfortable beds contribute to positive reviews, albeit with some mentions of the beds being too small for two people or needing replacement due to softness or sagging. Despite these occasional issues, the overall comfort level of the beds is well-regarded.
The Mayfair Hotel offers great value for its cost, especially given its central location and quality service. While the room sizes and occasional lack of certain amenities like breakfast or larger beds are points of improvement, the hotel's cleanliness, friendly staff and overall comfort make it a solid choice for visitors looking to explore New York City.
Summary of reviews related to the '4 Star' category
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Aliz Hotel Times Square has garnered positive feedback for its cleanliness and stylish decor, exemplified by clean rooms and comfortable beds. Visitors appreciate the well-maintained and nicely equipped facilities, including a rooftop bar that adds to the overall appeal. Many reviewers recommend the hotel for its four-star ambiance, customer service and amenities, highlighting its affordable prices for a four-star establishment and its family-friendly environment.
However, there are mixed reviews regarding whether the hotel meets the full expectations of a four-star rating. Some guests found the experience lacking, pointing out the absence of facilities like a gym or swimming pool and commenting on service quality. Despite these concerns, the general consensus leans more towards satisfaction with the four-star experience provided, making it one of the better options in New York City.
Overall, Aliz Hotel Times Square is seen as a commendable choice for travelers looking for comfort and style in a central location, though some expectations for a four-star hotel may not fully align with every guest's experience.
Summary of reviews related to the '4 Star' category
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Staypineapple, An Artful Hotel, Midtown New York offers a delightful blend of comfort, design and value. Guests frequently praise the hotel's colorful, pineapple-themed decor and surprising artwork, which adds a unique charm to the ambiance. Despite some opinions about the lack of four-star standard amenities such as bedroom slippers and toiletries, the overall feedback highlights exceptional cleanliness and a cozy atmosphere.
The hotel's staff receives rave reviews for their outstanding customer service, contributing significantly to an overall wonderful stay. Travelers also appreciate the free amenities like coffee, snacks, water and perfect cookies, which enhance the experience and showcase thoughtful touches.
Rooms may be smaller than expected, typical of New York, but they are well-organized, clean and boast high-quality towels and bedding. The comfort of the king-sized beds is particularly noteworthy. The location of the hotel adds to its appeal, providing a safe and friendly environment with easy access to local attractions. Guests find the hotel to be a good value for money, offering a very good price for the quality and services provided.
The excellent WiFi, efficient cleanliness and comfort make it an ideal choice for travelers. The hotel's inviting and functional decor, coupled with practical amenities, ensures a pleasant and memorable stay.
Summary of reviews related to the '4 Star' category
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Located in the bustling heart of Manhattan, TRYP by Wyndham New York City Times Square – Midtown garners praise for its prime location, providing easy access to subway lines and major tourist attractions. Guests frequently highlight its good value for money, appreciating its convenience and comfort for short stays. The hotel excels in its fundamental roles, offering clean rooms suitable for resting and refreshing oneself.
However, there appears to be a discrepancy between the hotel's advertised four-star status and the experiences reported by some guests. While the location and friendly staff receive positive mentions, several guests note that the hotel does not meet the expectations typically associated with a four-star rating, mentioning inconsistent cleaning services and maintenance issues.
Despite these critiques, the hotel is often recommended as an affordable option in New York City, particularly for those prioritizing location and value over luxury. It strikes a balance for travelers seeking an accessible, no-frills stay without the extravagance expected from a higher-rated establishment.
Summary of reviews related to the '4 Star' category
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The Pearl Hotel, situated in a central location and boasting quality service, offers a mixed experience for visitors. While it meets the essential needs and expectations of most guests, some aspects fall short of the four-star standard it advertises. The breakfast, although available as per New York standards, has received criticism for not matching the expectations of a hotel in this category.
Guests appreciate the service, location and quality of food, highlighting these as the strong points of the hotel. The centrality of the hotel does contribute to some noise, which might be a consideration for light sleepers. Despite these positives, there are concerns about the overall value for money, as some guests feel the price is high relative to the services offered. Premium rooms, while advertised as distinct, reportedly suffer from noise due to proximity to the elevator, which can be an inconvenience.
Overall, The Pearl Hotel provides a satisfactory experience with notable strengths in its service and central location, but there is room for improvement to truly embody the four-star experience it claims.
Summary of reviews related to the '4 Star' category
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The Gallivant Times Square benefits from an excellent location, making it particularly appealing for those wanting to be in close proximity to the vibrant attractions of New York City. Many guests have found the hotel to be pleasant and have enjoyed staying there, reporting a generally good quality/price ratio that is reflective of its advertised four-star status.
However, several reviews indicate that the hotel does not meet the typical standards expected of a four-star establishment. Issues with the elevator have been a major concern with guests experiencing long waits and describing the elevators as old and small, sometimes even broken, which detracts significantly from the overall experience. Reports suggest that only one of the three elevators is usually operational, causing constant queues.
Furthermore, the condition of the rooms has been a point of contention. Guests have suggested that a light renovation is needed, particularly focusing on the doors, air conditioning and Wi-Fi. Some have noted that the rooms do not match the high-quality images shown online, which hints at a possible gap between marketing and reality.
Overall, while The Gallivant Times Square offers good value for its location and price, it falls short of the four-star expectations set by its designation. Guests appreciate the chic ambiance and cost-effectiveness but highlight that addressing maintenance issues and improving service standards could help in better meeting the four-star claims.
SpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South consistently receives high praise for its exceptional location, cleanliness, friendly staff and comfortable beds, making it a top choice for both leisure and business travelers. Situated in Midtown Manhattan, the hotel is strategically placed near iconic landmarks such as Times Square, Penn Station and Madison Square Garden, as well as multiple subway lines, providing excellent connectivity for exploring New York City. Guests appreciate its central yet relatively quiet street, which offers a peaceful reprieve from the hustle and bustle of Manhattan.
The hotel excels in cleanliness with rooms and common areas frequently described as spotless and well-maintained. Daily housekeeping ensures that guests enjoy a sanitary and comfortable environment throughout their stay. The staff, noted for their friendliness and professionalism, further enhance the guest experience by going above and beyond to meet needs and accommodate special requests.
Comfortable and modern, the rooms are equipped with useful amenities such as microwaves, fridges and coffee makers. High-quality bedding and spacious king-size beds contribute to a restful night's sleep, though room size and storage may be limited for larger groups or families. Guests on higher floors often enjoy stunning views of New York landmarks, adding to the appeal.
The breakfast service receives mixed reviews. On the positive side, it is appreciated for its convenience, variety and being included in the room price, offering an ample assortment of sweet and savory options. However, the area can become overcrowded during peak hours and there are calls for more fresh and healthy choices along with better seating arrangements.
For business travelers, the hotel provides well-equipped and accessible business facilities, including meeting rooms and a business center, making it an ideal choice for company stays. The quality-price ratio is particularly favorable, providing excellent value in an otherwise expensive city.
While the WiFi and parking services have some room for improvement with occasional connectivity issues and limited on-site parking options, these factors do not significantly detract from the overall positive experience.
Summary of reviews related to the '4 Star' category
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Element by Marriott New York Times Square West offers a mixed experience for travelers seeking accommodations in Midtown West, New York. While the hotel's classification as a four-star establishment is debated among guests, it undeniably provides some attractive features. The location is frequently praised for its convenience, making it an excellent choice for exploring the city. The hotel also distinguishes itself by offering breakfast, a rarity that sets it apart from other local options.
Guests appreciate the good value for money, especially for families traveling with children. The hotel provides basic amenities, catering to those who appreciate the ability to self-cater within their budget range. Its central location and competitive pricing make it a popular choice for budget-conscious travelers.
Despite these positives, some reviews suggest that the facilities and services do not entirely align with four-star expectations, with some guests expressing dissatisfaction with the elevator service and the quality of housekeeping. The dining area for breakfast also drew criticism for being overcrowded and offering limited options.
Overall, Element by Marriott New York Times Square West is recommended for those prioritizing location and affordability over luxury, with its great quality-to-price ratio making it a solid choice for practical travelers visiting the bustling heart of New York City.
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