The Cross Keys Hotel in Kelso offers a central and convenient location in the heart of town, making it an ideal base for exploring Kelso and the scenic Scottish Borders. Guests appreciate the ease of access to local shops, pubs, and amenities, as well as the ample parking options and warm hospitality from the staff.
Guests consistently praise the breakfast and dinner offerings, highlighting the variety and quality of dishes available. Breakfast is noted for its plentiful options, including traditional and unique selections catered by friendly dining staff. Dinner also receives high marks for its delicious and reasonably priced menu, with standout items like steak and dark chocolate mousse. The overall dining experience is further enhanced by attentive and welcoming service.
The hotel's accommodations are generally seen as clean and comfortable, providing a restful stay despite some notes on dated decor and the need for renovations. Beds receive mixed feedback, with many finding them very comfortable, though a few guests expressed the need for improvements in mattress quality.
Guests often highlight the excellent service provided by the hotel's dedicated staff, whose friendliness and professionalism contribute notably to a positive stay. While a few issues with room aesthetics and bed comfort were raised, the genuine warmth and service of the hotel staff, coupled with the favorable location and dining experiences, make the Cross Keys Hotel a recommended choice for those visiting Kelso.
Studio Apartments on the Square in Kelso offer an outstanding experience with a prime location nestled in the heart of a picturesque market town. Visitors benefit from easy access to local amenities, including shops, cafes, bars, and restaurants, while enjoying beautiful views of the historic abbey. The central location is celebrated for its convenience and tranquility at night, providing the perfect base for exploring the vibrant activity of the square without sacrificing comfort.
Guests frequently commend the apartments for their exceptional cleanliness and modern amenities. The accommodations are described as compact yet comfortable, with cozy beds and refreshing showers contributing to restful nights and invigorating mornings. The well-maintained setting is complemented by efficient communication from the owner, Luka, who ensures that check-in processes are smooth and hassle-free. Luka's attentiveness and welcoming nature further enrich the guest experience, with additional recommendations for dining at his pub, The Cobbles, known as the best restaurant in the area.
Although mixed reviews exist regarding the beds, many guests find them extremely comfortable, enjoying king-sized beds with soft pillows that enhance relaxation. While some guests faced discomfort due to overly soft mattresses, other comforts like armchairs and fluffy towels contribute to a cozy atmosphere. Overall, the beds often provide a welcoming retreat for most visitors, supported by Luka's excellent communication.
Despite some challenges, such as narrow stairs and occasionally tired decor, these issues are clearly communicated to guests ahead of time. Parking can require effort to find free spots, but this is a minor inconvenience amidst the cleanliness and appeal of the apartments. Potential guests should consider these aspects, particularly if mobility issues are a concern.
Overall, Studio Apartments on the Square deliver an exemplary accommodation choice in Kelso, with thoughtful attention to guest satisfaction and a focus on providing a welcoming and comfortable stay.