A perfect nature & ocean gateway, situated along the Oualidia lagoon known for its flocks of pink flamingos and oyster farms.
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Summary of reviewsLa Sultana Oualidia receives exceptional praise for its staff, who provide top-notch service and attentiveness beyond compare. The staff exude friendliness and eagerness to help, treating guests like royalty from the moment they arrive. They are perfect hosts, always attentive to details and able to fulfill every wish. The service is exceptional throughout the hotel, from the food to infrastructure and the beautiful setting is made all the more wonderful by the caring and attentive staff. Though some reviewers noted issues at breakfast, the staff are otherwise present without being overbearing and always available to handle any requests. Overall, La Sultana Oualidia provides an unforgettable experience thanks to its exceptional staff. Show more
Whether you visit alone, with friends or with family, Mazzagan Resort is the ideal hotel for your holidays. The hotel stretches over a large area and it boasts 492 luxury and spacious rooms and suites, 16 restaurants and bars and a plethora of activities for everyone to participate in.
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Summary of reviewsMazagan Beach & Golf Resort is a luxurious and exceptional hotel located on the Atlantic Ocean with stunning views and a tranquil beach. The breakfast buffet and dinner selection provide guests with numerous high-quality options. The rooms are spacious and well-equipped and the hotel is well-maintained overall. The staff is experienced, professional and friendly, despite a few instances of unprofessionalism at times. The spa, golf courses and pool facilities are well-rated by guests who enjoy the hotel's amenities. Mazagan Beach & Golf Resort is especially suited for families with children with the kids club and children's activities providing a perfect family vacation experience. While some guests have mentioned the need for improvements such as better-quality dining options or updated rooms, the hotel is still regarded as a dream resort exceeding high expectations, catering to both children and adults and providing a five-star experience in terms of luxury and service. Show more
InfoSummary of reviewsPullman Mazagan Royal Golf & Spa distinguishes itself with an exceptional geographical location, offering tranquil surroundings and magnificent views of the ocean. Its serene environment, surrounded by lush green spaces including a forest and a golf course, provides a perfect escape close to Casablanca and near El Jadida. Families find this location ideal for peaceful getaways, appreciating the close proximity to the beach and ease of access to the city's main attractions. Guests consistently commend the meticulously maintained outdoor spaces, private beach and swimming pool, as well as the warm, professional and attentive staff, particularly those at the breakfast service, pool bar and front desk.
The breakfast experience receives mixed reviews; while many guests enjoy a generous spread with fresh juice and a diverse selection of pastries, others find the offerings basic and below the 5-star standard with some specific complaints about food quality and service speed. Dinner also shows inconsistencies with praise for room service and certain dishes but criticism for repetitive menus, high prices and lackluster food quality in the restaurant.
Rooms at Pullman Mazagan provide a mixed bag of experiences. Positives include spaciousness, modern amenities, comfortable beds and stunning sea views from large terraces. However, concerns about outdated decor, musty odors, mold and cleanliness issues detract from the overall experience, suggesting a need for refurbishment and better maintenance.
Public areas of the hotel are noted for their cleanliness, while private rooms sometimes fall short with mentions of pests and dirty facilities. Despite these issues, the staff's performance consistently receives high marks for their friendliness, attentiveness and professional service, making a significant positive impact on guests' stays.
The hotel's Wi-Fi and Spa services receive mixed feedback as well. While some find the Wi-Fi adequate in certain areas like the reception, many report poor connectivity throughout the hotel. The spa is praised for its ambiance but critiqued for frequent closures and miscommunication about availability.
The pool area stands out as a favorite, nestled within beautifully maintained gardens and providing a serene setting for relaxation with its clean and comfortable loungers. The nearby expansive and clean beach adds to the hotel's appeal, offering a private and well-maintained space for guests to unwind.
Families enjoy excellent facilities for children, including an engaging kids club and attentive staff. Special mention goes to team members like Mr. Bibi for their care towards younger guests. The golf course is another highlight, appreciated for its excellent condition and picturesque setting, making it a prime attraction for golf enthusiasts and adding to the hotel's broad appeal for sports-based holidays.
Beds are generally praised for their comfort, contributing positively to the guest experience, although there are occasional complaints about bunk bed safety and comfort.
Overall, while Pullman Mazagan Royal Golf & Spa offers excellent amenities, a beautiful location and standout staff service, it faces challenges in maintaining consistent 5-star quality, particularly regarding room upkeep, dining experiences and Wi-Fi connectivity, setting areas for potential improvement. Show more
InfoSummary of reviewsOceana Mazagan Suites Hotel has garnered widespread acclaim for its enviable seaside location. Positioned right in front of the ocean, it affords guests stunning sea views and easy beach access, making it an ideal spot for a serene getaway. Its proximity to the city center, Medina and nearby shops, cafes and restaurants adds to its appeal. Convenient parking and accessibility to the highway make this hotel a practical and value-for-money choice.
Breakfast at the Oceana Mazagan Suites Hotel is a highlight, frequently praised for its variety and quality. Guests enjoy the rich offerings, particularly the hearty Moroccan breakfast, which sets a pleasant tone for the day. Despite minor critiques on specific items, the overall breakfast experience remains highly positive.
The hotel's rooms are another area of appreciation, noted for their spaciousness, modern furnishings and cleanliness. Many rooms offer breathtaking sea views, contributing to a comfortable and visually pleasing stay. Although some areas require improvement and better insulation to address occasional noise disturbances, the comfort of the beds and the strategic location enhance the overall guest satisfaction.
Cleanliness is mostly well-regarded with many guests acknowledging the well-maintained and spacious rooms. However, consistency in cleaning services could be improved, as occasional lapses were noted.
Exceptional service by the staff is a standout feature of the Oceana Mazagan Suites Hotel. Guests frequently commend the friendliness, helpfulness and professionalism of the team, contributing to a warm and accommodating atmosphere. Individual staff members, such as Fadir and the manager, receive special mentions for their outstanding service.
Families find the hotel suitably accommodating, recommending it as a safe and enjoyable option for family trips. The family-friendly environment, combined with amenities like biking activities, makes it an appealing choice for those traveling with children.
The comfortable beds are another highlight with many guests praising their large size and quality mattresses, ensuring a restful stay. Minor critiques on the bedding material do not detract significantly from the overall positive feedback.
As a three-star hotel, Oceana Mazagan Suites Hotel offers commendable value with its clean, spacious rooms and professional service. Some aspects even receive remarks worthy of a four-star rating, making it a reliable choice for budget-conscious travelers seeking quality accommodations. Show more
