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Summary of reviewsEastgate Hotel - BW Signature Collection is widely appreciated for its strategic location, providing easy access to I-90, downtown Seattle, Bellevue city center and the SEATAC airport. Guests find this particularly advantageous for commuting and exploring nearby attractions and amenities such as restaurants, stores and public transportation. Despite its proximity to the freeway, the hotel's environment remains safe, clean and quiet, enhancing the comfort of short stays and making it a great value with perks like free parking and a decent breakfast.
The breakfast offerings at the hotel receive mostly positive feedback with many guests enjoying a variety of hot and cold options that surpass typical hotel breakfasts. Notable mentions include delicious cheese-filled omelettes and superb biscuits and gravy. While some guests encountered a few less enthusiastic experiences, the overall sentiment reflects satisfaction with the quality, variety and the inclusion of breakfast in the room rate.
The hotel, however, lacks an on-site restaurant, which has been closed since the pandemic, disappointing some guests who prefer dining within the facility. Despite this, the proximity to nearby dining options and the pleasant lounge area provide alternatives for evening dining and relaxation.
Room quality is a standout aspect with guests frequently praising the spacious, clean and well-maintained accommodations. The well-appointed decor, comfortable beds and ample amenities like jetted tubs and kitchenettes contribute to a satisfying stay. Though there are minor issues such as worn carpets and intermittent toilet running, these are overshadowed by the overall positive experience.
Cleanliness is a highly commended feature with guests noting the spotless rooms, bathrooms and common areas maintained by a diligent housekeeping team. This exceptional standard extends throughout the hotel's facilities, enhancing the guests' comfort and peace of mind.
The staff at Eastgate Hotel is another highlight, earning accolades for their friendliness, helpfulness and efficiency. From the front desk to the breakfast area, the team consistently delivers warm, accommodating service that significantly enhances the guest experience.
WiFi quality, though free, received mixed feedback. While some guests found the connection fast and reliable, others reported issues with slowness and instability, which can be a concern, especially for business travelers.
The fitness center is well-received for its size and variety of equipment, despite some of it being dated. With 24/7 access, it offers flexibility and convenience for guests maintaining their workout routines. The availability of a free laundry room adds to the practical amenities for longer stays.
Parking facilities are highly appreciated with guests valuing the free, secure and well-lit options available, including an underground parking garage which adds to the convenience and security.
The hotel caters well to families, offering spacious rooms and a quiet, secure location. The proximity to freeway access makes it convenient for family visits and activities in nearby cities, enhancing the overall ease of travel.
Beds are another considerable highlight, often described as some of the most comfortable guests have ever experienced, contributing to a restful and relaxing stay.
Overall, Eastgate Hotel - BW Signature Collection is highly recommended for its clean, modern accommodations, excellent service and strategic location. Despite minor drawbacks like inconsistent WiFi and the closed on-site restaurant, the hotel remains a top choice for both leisure and business travelers looking for value and comfort.
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