Royal Hotel, located in Dunston, garners favorable feedback primarily for its prime location and friendly staff. Its proximity to Newcastle, Gateshead, the Metro Centre and other key points of interest make it a convenient choice for visitors. The locality is peaceful and easily accessible due to its position off the A1 and public transport links are excellent with a bus stop just outside the establishment. Although some guests found the hotel slightly difficult to locate, the general consensus is that the location offers both tranquility and accessibility.
The hotel's rooms receive mixed reviews. Positive comments highlight spaciousness, comfort and the charming detail of having room names instead of numbers. Many guests appreciated the comfort of the beds with some rooms featuring four-poster beds adding to the charm. However, issues with cleanliness and outdated decor were frequently noted, suggesting a need for refurbishment and more thorough cleaning. While the rooms were generally comfortable, some guests faced problems related to noise, malfunctioning showers and inconsistent bed quality.
Cleanliness at Royal Hotel presents a more divided opinion. While some guests found their rooms clean and well-maintained, others reported significant issues like dusty surfaces, moldy bathrooms and remnants from previous occupants. These concerns point towards inconsistent maintenance standards.
Breakfast experiences also varied with some guests praising the quality and value for money of the freshly cooked breakfast, while others were disappointed by its unavailability due to staffing issues or timing conflicts.
One of the hotel's standout features is its staff, who are frequently praised for their friendliness and helpfulness. The reception team, in particular, is noted for their pleasant demeanor and willingness to assist, contributing significantly to a welcoming atmosphere.
Overall, Royal Hotel's favorable location and exceptional staff service contribute positively to guests' experiences, although improvements in cleanliness and room maintenance are needed to enhance the overall quality of the stay.
This hotel offers comfortable accommodations and a convenient location in the Jesmond area. It provides reliable service and essential amenities for a pleasant stay.
Summary of reviews related to the '3 Star' category
The Best Western New Kent Hotel offers a charming balance between affordability and comfort. Positioned as a decent three-star accommodation, it is described as a cosy and well-styled budget hotel. Guests appreciated the amazing decor at the reception and found their stay to be good value for money, particularly praising the convenient location.
However, there are areas needing improvement. Common feedback indicates that the hotel looks tired and could benefit from renovation, especially in the carpets, ceilings and corridors. Some services, such as evening meals, toiletries and safes, are not provided and there's no elevator, which might be inconvenient for some guests. Thin walls and limited sockets also posed minor inconveniences.
Despite these drawbacks, many still valued it as a fine three-star option, highlighting its cleanliness and satisfactory service for the price point. The bathroom facilities were noted to be quite new and lovely. For visitors seeking practical, budget-friendly lodging and willing to dine out for breakfast, the New Kent Hotel remains a recommended choice.
This hotel offers comfortable accommodation and is located in Dunston, Gateshead. It provides essential amenities for a convenient stay.
Summary of reviews related to the '3 Star' category
OYO The Rowers Hotel in Dunston Gateshead offers a budget-friendly option for travelers seeking basic accommodations. Despite being located in a less scenic part of Gateshead, the hotel provides a clean and comfortable environment which many guests found satisfactory for the price, especially when compared to other hotels in the area. The phrase 'cheap and cheerful' encapsulates the overall experience, with the recognition that while a refurbishment and improved cleaning could enhance the stay, the affordability compensates for these minor drawbacks. Guests repeatedly noted its great value, often expressing willingness to return for future visits, particularly when attending events nearby. Overall, it serves as a practical choice for those prioritizing cost-effectiveness in their travel plans.
This hotel offers a central location and basic amenities. It is suitable for budget-conscious travelers seeking a convenient place to stay.
Summary of reviews related to the '3 Star' category
Grainger Hotel offers a budget-friendly option with spotlessly clean and tidy rooms, perfect for those on a limited budget. The hotel’s location near the city centre and main attractions makes it a convenient choice for travelers. Basic amenities are provided and the staff is helpful and friendly, ensuring a comfortable stay. While the accommodation is simple, it offers very good value for the price paid. Guests appreciate the availability of transport options and the overall affordability of the hotel. Ideal for anyone looking for a no-frills place to rest for the night, Grainger Hotel delivers on its promise of essential comforts and a warm service experience.
The Reston Hotel, Newcastle South Washington, Part of the AG Collection, nestled just off the A1 motorway, stands out for its strategic and convenient location. Travelers appreciate the easy access to major routes, proximity to Sunderland and Newcastle and peaceful setting despite being close to the motorway. The hotel's position is ideal for those visiting family, attending local events or concerts or exploring nearby attractions such as the Beamish Museum. The rural and tranquil environment, along with ample parking and Tesla charging points, further adds to the convenience.
Breakfast at the hotel is a highlight for many guests who delight in the wide variety of choices, including fresh and tasty cooked-to-order English breakfasts and continental options. The quality and freshness of the food and the efficient service provide a pleasant start to the day, making breakfast highly recommended. While dinner receives mixed reviews, the majority praise the fantastic and good quality food, particularly noting the fresh and hot meals. There are a few critiques regarding limited menu options and occasional issues with food quality or availability, but overall, the dining experience is considered enjoyable and reasonably priced.
The hotel rooms are noted for being clean with comfortable beds and adequate facilities, making them suitable for short stays. Although basic and somewhat dated in decor, the rooms meet essential needs, offering value for money. Guests laud the spaciousness and cleanliness, though some mention the need for updates and refurbishment. The staff's efforts ensure that rooms and common areas are well-maintained, further enhancing the hotel's reputation for cleanliness.
The staff at The Reston Hotel, Newcastle South Washington, Part of the AG Collection are frequently praised for their friendliness, efficiency and exceptional service. Guest reviews highlight them as brilliant and attentive, contributing significantly to a positive experience. The team is noted for their professional yet welcoming approach with several individual staff members receiving special mentions for their extraordinary customer service.
WiFi service at the hotel is generally reliable and satisfactory with the availability of free WiFi being a noted benefit for guests. Some concerns about connectivity and limited access in rooms were expressed, but overall, the internet service is appreciated.
Parking at the hotel is considered a major advantage with free and ample spaces available, accommodating even larger vehicles. The convenience of parking right outside rooms and the availability of EV charging stations, particularly for Tesla vehicles, enhances the guest experience. However, there are mentions of maintenance issues such as potholes in the driveway that need attention.
For family stays, the hotel is a good choice with its family-friendly atmosphere, clean accommodations and enjoyable breakfast. The proximity to family-oriented attractions and events makes it an ideal base. Children especially enjoy the hotel's pool, adding to the overall family appeal.
While the beds receive mixed feedback, many guests find them comfortable and conducive to a good night's sleep. However, some concerns about old or uncomfortable mattresses were noted.
In conclusion, The Reston Hotel, Newcastle South Washington, Part of the AG Collection offers a well-rounded stay with its excellent location, satisfactory amenities, clean and comfortable rooms, exceptional staff and convenient parking and EV charging facilities. It is a reliable choice for travelers seeking value, comfort and ease of access.
Located in the old village center of Whickham, this hotel offers en suite accommodation and free Wi-Fi. It features a restaurant and bar, providing convenience and comfort for guests.
Summary of reviews related to the '3 Star' category
The Gibside Hotel presents itself as a suitable and functional option for travelers seeking basic accommodations. Guests have appreciated the clean and tidy basic rooms, which meet essential needs effectively. While the decor may seem plain and outdated to some, this does not detract from the overall value for money offered by the hotel.
Despite being a bit dated and showing signs of wear and tear, the hotel maintains a slightly quirky charm with its design spread across two buildings. A few guests noted that the rooms could benefit from updating, particularly the bedrooms and beds and there were occasional comments about a stale smell.
However, many reviews highlighted that their overall experience was fantastic and they felt the place was amazing. For those prioritizing good value along with cleanliness, The Gibside Hotel remains a commendable choice.