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Summary of reviewsZenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel is highly praised for its prime location, offering breathtaking panoramic views of Lake Geneva from its perch on the heights of Evian-les-Bains. The tranquil and scenic setting is appreciated by visitors seeking a peaceful retreat with the convenience of being near downtown Evian, essential amenities and accessible regional attractions. The spacious apartments with functional kitchens and balconies add to the home-like comfort, making it a great choice for extended stays.
The breakfast experience is generally positive with guests enjoying a hearty and varied selection of sweet and savory options, often described as good value for money. However, some noted the offerings could be basic at times with occasional issues in the freshness and variety of food items.
The self-catering facilities are well-received, particularly by families, thanks to the well-equipped kitchens, living rooms and balconies that allow for comfortable in-room dining. However, the lack of on-site dining options and the necessity of a car for visiting nearby restaurants may be a drawback for some.
Guests appreciate the spacious and clean apartments, finding them comfortable and functional, especially with the beautiful lake views from the terraces. While some aspects of the property show signs of age with outdated decor and furnishings, the overall comfort and cleanliness levels are often satisfactory.
Cleanliness receives mixed feedback with many praising the well-maintained apartments and communal areas. Still, some noted issues such as bird droppings on balconies and musty smells, indicating a need for more diligent cleaning.
The staff at Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel are frequently lauded for their friendliness and helpfulness. Guests commend the polite and professional service with special mentions for individuals who went above and beyond to ensure a pleasant stay.
The free WiFi service receives mixed reviews with some guests appreciating its reliability and strength, while others experienced issues with slow speeds and frequent disconnections.
Leisure facilities, particularly the outdoor pool and sauna, are positively reviewed for their cleanliness and pleasant atmosphere, although there are occasional mentions of maintenance issues and early pool closures.
Parking options include both free and paid underground parking, appreciated for their security and convenience. However, the small and narrow spaces, coupled with limited availability, can make parking a challenging experience.
Beds receive mostly positive feedback for their comfort and quality with large, modern mattresses frequently noted. The comfort is somewhat diminished by mixed reviews on the sofa beds and varying opinions on pillow firmness.
Overall, Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel offers a good value for a restful stay with stunning views, despite minor drawbacks in certain facilities and services.
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