Info
Summary of reviewsVILLAS EL ENCANTO is praised for its serene and peaceful location, ideal for those seeking relaxation away from the hustle and bustle of the town center. Despite being a bit of a walk from central areas, its proximity to necessary amenities and tranquil environment make it a desirable spot for families and couples. The facilities are clean, comfortable and simple with a personalized service touch that makes guests feel welcomed and relaxed.
The rooms at VILLAS EL ENCANTO are notably spacious and well-equipped, featuring new, tasteful furniture and exceptionally comfortable bedding. Guests consistently highlight the cleanliness and coziness of the rooms, which contribute to a pleasant and enjoyable stay. The meticulous upkeep of both indoor and outdoor spaces, including the garden and pool, further enhance the overall experience.
The staff receives high praise for their friendliness, kindness and attentiveness, significantly elevating the guest experience. Personalized service is a hallmark with the reception team, notably Miss María de Jesús, ensuring every need is met with a positive attitude. While the absence of a receptionist after 7:00 PM is noted, the overall impression of the staff remains overwhelmingly positive, contributing to a fantastic stay.
The internet service at VILLAS EL ENCANTO receives mixed reviews with some guests experiencing fast Wi-Fi while others report weak and unstable connections. Improvements in this area could provide a more consistent experience for future visitors.
The pool is appreciated for its beauty, cleanliness and extensive hours, although its cold temperature and occasional cleanliness issues are points for improvement. Guests suggest adding heating options to enhance comfort, especially during cooler periods.
Overall, VILLAS EL ENCANTO is highly recommended for its tranquil location, exceptionally clean and comfortable accommodations, friendly and attentive staff and relaxing amenities, providing an enjoyable and restful getaway.
Show moreRead review summaries for all categories
Categories
