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Summary of reviewsQuality Hotel & Suites enjoys a prime location in Gander, offering guests convenient access to local attractions, restaurants, and transportation options such as the highway and ferry routes. This strategic setting is paired with attentive service, making it a favorable choice for travelers despite the property's older age.
The breakfast service at the hotel garners positive reviews, with many guests appreciating the delicious offerings and efficient, friendly service. The hot buffet and self-serve options, including waffles, stand out as highlights, though some guests suggest improvements in variety and space management.
Rooms at the hotel provide a mixed experience. Cleanliness and comfort are frequently praised, with spacious, tidy accommodations and comfortable beds contributing to a pleasant stay. Families benefit from amenities such as a pool, enhancing its appeal as a family-friendly destination. While the queen suites are noted for their luxurious feel, some rooms could benefit from updates, as there are occasional remarks about outdated furnishings and a musty smell.
The staff consistently earn high praise for their friendliness, efficiency, and willingness to go above and beyond for guests. Excellent service is a hallmark of the hotel, whether at the front desk or in the restaurant.
The beds at Quality Hotel & Suites receive generally positive feedback, with many guests finding them very comfortable, aiding a restful night’s sleep. There are some concerns about bed height for shorter individuals and wear, but overall, the hotel provides a comfortable resting experience.
In summary, Quality Hotel & Suites is commended for its excellent location, cleanliness, and commendable staff. While room updates could enhance guest satisfaction further, the combination of these strengths makes it a reliable and appealing choice for travelers.
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