Jazz Hotel Penang
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Summary of reviewsJazz Hotel Penang is highly recommended for its strategic location in the Tanjung Tokong area, which combines convenience with tranquility. Guests appreciate its proximity to beaches, shopping malls, dining options and notable attractions like Straits Quay and Lotus Supermart. Its location in a quieter, safe neighborhood offers a serene escape from the busier city center, enhancing the overall guest experience with picturesque views of the beach and sea.
The hotel’s buffet breakfast has received positive feedback for its diversity and quality, featuring both Western and Chinese dishes. Guests particularly enjoy the delicious, hearty options, including toasted bread and omelets. However, some guests have noted that the breakfast could benefit from more variety and fresher ingredients, along with more efficient service in refilling items.
Rooms at Jazz Hotel Penang are praised for their spaciousness, cleanliness and modern decor. Guests highlight the comfort of the beds and pillows, luxurious bathrooms with rain showers and large bathtubs and thoughtful amenities such as bath bombs. Families find the rooms especially accommodating and many appreciate the stunning sea views from their windows.
Cleanliness is another strong point for the hotel with many guests noting the impeccable condition of the rooms and common areas. The pool area, in particular, is well-maintained, contributing to the hotel's clean and modern ambiance. While there are occasional mentions of minor cleanliness issues, these are infrequent and do not significantly impact the overall positive impression.
The staff at Jazz Hotel Penang are frequently commended for their friendliness, professionalism and helpfulness. Guests appreciate the welcoming and efficient service provided by the reception and concierge teams, which enhances the overall experience. Despite some reports of minor disorganization in the jazz bar and restaurant, the staff generally receive high praise for their courteous and attentive behavior.
The hotel's gym facilities are functional but have room for improvement in terms of maintenance and equipment availability. Some guests have noted issues with air circulation and a lack of amenities like drinking water and towels.
The rooftop pool is a standout feature, offering stunning views and a clean, comfortable environment for guests to relax. It is particularly praised for its extended opening hours and suitability for both adults and children. Although there are occasional mentions of the pool being shallow or dirty, the majority of feedback highlights it as a delightful aspect of the hotel.
Jazz Hotel Penang is also recognized for being family-friendly, providing amenities such as baby cots and extra pillows and spacious two-bedroom family suites. Guests find the accommodations ideal for families, contributing to a comfortable and enjoyable stay for both children and adults.
Overall, Jazz Hotel Penang offers a budget-friendly, comfortable and modern stay with standout features including its location, cleanliness and exceptional staff. While there are areas for improvement, particularly in breakfast variety and gym maintenance, the hotel generally lives up to its four-star rating and provides a pleasant experience for its guests.
Categories
The hotel’s buffet breakfast has received positive feedback for its diversity and quality, featuring both Western and Chinese dishes. Guests particularly enjoy the delicious, hearty options, including toasted bread and omelets. However, some guests have noted that the breakfast could benefit from more variety and fresher ingredients, along with more efficient service in refilling items.
Rooms at Jazz Hotel Penang are praised for their spaciousness, cleanliness and modern decor. Guests highlight the comfort of the beds and pillows, luxurious bathrooms with rain showers and large bathtubs and thoughtful amenities such as bath bombs. Families find the rooms especially accommodating and many appreciate the stunning sea views from their windows.
Cleanliness is another strong point for the hotel with many guests noting the impeccable condition of the rooms and common areas. The pool area, in particular, is well-maintained, contributing to the hotel's clean and modern ambiance. While there are occasional mentions of minor cleanliness issues, these are infrequent and do not significantly impact the overall positive impression.
The staff at Jazz Hotel Penang are frequently commended for their friendliness, professionalism and helpfulness. Guests appreciate the welcoming and efficient service provided by the reception and concierge teams, which enhances the overall experience. Despite some reports of minor disorganization in the jazz bar and restaurant, the staff generally receive high praise for their courteous and attentive behavior.
The hotel's gym facilities are functional but have room for improvement in terms of maintenance and equipment availability. Some guests have noted issues with air circulation and a lack of amenities like drinking water and towels.
The rooftop pool is a standout feature, offering stunning views and a clean, comfortable environment for guests to relax. It is particularly praised for its extended opening hours and suitability for both adults and children. Although there are occasional mentions of the pool being shallow or dirty, the majority of feedback highlights it as a delightful aspect of the hotel.
Jazz Hotel Penang is also recognized for being family-friendly, providing amenities such as baby cots and extra pillows and spacious two-bedroom family suites. Guests find the accommodations ideal for families, contributing to a comfortable and enjoyable stay for both children and adults.
Overall, Jazz Hotel Penang offers a budget-friendly, comfortable and modern stay with standout features including its location, cleanliness and exceptional staff. While there are areas for improvement, particularly in breakfast variety and gym maintenance, the hotel generally lives up to its four-star rating and provides a pleasant experience for its guests.
Hotel near The Beach
Located in Tanjung Tokong, this hotel is near the beach. It offers a rooftop pool with sea views. The modern amenities and convenient location make it a great choice for beach enthusiasts.
Family Friendly Hotel
Jazz Hotel Penang is a welcoming environment for families. It offers essential amenities such as baby cots and extra pillows upon request, ensuring comfort for all guests.
Hotel with Swimming Pool
Jazz Hotel Penang features a swimming pool and modern amenities. Its location in Georgetown makes it a convenient choice for travelers looking to explore the city.
Indoor Pool Children's Pool
Business Hotel
This hotel is suitable for business travelers. It offers amenities and services suitable for business travelers.
Hotel with Gym
The hotel provides a well-equipped fitness center for guests. The gym offers a variety of machines and free weights, ensuring a comprehensive workout experience.
4-Star Hotel
Jazz Hotel Penang offers a contemporary and comfortable stay with its well-appointed rooms and facilities. Its location and attentive service make it a suitable option for travelers seeking a convenient and enjoyable experience.
Hotel with Children's Pool
This hotel features a separate children's swimming area and a wading pool specifically for younger kids. The rooftop pool area provides a refreshing option for families.
Hotel with Indoor Pool
This hotel features an indoor swimming pool, which guests have described as 'lovely' and 'amazing'. The hotel also boasts a rooftop pool area that is suitable for both families and adults, providing diverse recreational options.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Small Hotel
Guest Reviews
Nestled in the Tanjung Tokong area, Jazz Hotel Penang enjoys a favorable location praised by guests. The hotel is conveniently situated near the beach, shopping malls and a plethora of dining options, making it ideal for both leisure and practical errands. Visitors appreciate the proximity to Straits Quay and Lotus Supermart, which are within walking distance, as well as the ease of access to food courts, restaurants and cafes.
The area is noted for its quieter, safe neighborhood, offering a reprieve from the busier city center, which is a short taxi ride away. This strategic positioning means guests are close to various attractions yet far from congestion. The picturesque views of the beach and the sea from the hotel's windows have been a highlight for many visitors, enhancing their overall experience.
Overall, Jazz Hotel Penang strikes a balance between convenience and tranquility, making it an excellent choice for those looking to explore George Town and its surroundings without the hustle and bustle of staying right in the city center.
Jazz Hotel Penang offers a buffet breakfast that has garnered mixed reviews from guests. The majority of the feedback is positive, highlighting the breakfast as good, varied, delicious and hearty. Guests appreciate the diverse options, including both Western and Chinese dishes and commend the quality of items such as toasted bread and omelets. The breakfast buffet is particularly noted for its wide selection, variety and being scrumptious, which many find sufficient and excellent.
However, there are areas for improvement. Some guests mentioned that the food options were limited or repetitive, particularly if staying for multiple days and noted a need for fresher vegetables and fruits. A few reviews indicated that the breakfast spread could be more extensive and suggested adding items like pastries and cereals. Service-wise, the breakfast area is generally not crowded and staff are quick to clean up, although there were reports of slow refills when food ran out and instances of a chaotic atmosphere.
Overall, despite some criticisms concerning variety and freshness, the breakfast at Jazz Hotel Penang is generally well-regarded and is seen as a good start to the day.
Jazz Hotel Penang offers rooms that consistently receive high praise for their spaciousness and cleanliness. Guests frequently highlight the modern and tasteful design of the rooms, noting that they surpass expectations in size. The rooms are equipped with comfortable beds and pillows, ensuring a restful stay.
Many reviews appreciate the sizable bathrooms, which often include luxurious features such as large bathtubs and rain showers. The amenities extend to thoughtful touches like bath bombs, making the experience more enjoyable.
Families find the rooms accommodating with ample space for activities like babies crawling around safely. The hotel also stands out for its clean and cozy atmosphere, contributing to a very comfortable stay. Additionally, some rooms provide stunning views of the sea, enhancing the overall ambience.
Overall, the Jazz Hotel Penang is noted for its generous room layouts, comfort and cleanliness, making it a favored choice for visitors seeking a blend of modern luxury and practicality.
Jazz Hotel Penang seems to be a noteworthy choice for travelers who prioritize a good night's sleep. Many guests have repeatedly praised the comfort of the beds, describing them as comfortable with some even highlighting the big beds as especially delightful. The mattresses and pillows have also received favorable reviews, contributing to an overall cozy sleeping experience. However, a few comments noted that the pillows were too hard or high and that some beds were too firm for their liking. Despite these occasional criticisms, the general consensus is that the hotel ensures a restful stay with its comfortable bedding. Additionally, while most guests found the bedding clean and well-maintained, there were a few isolated mentions of cleanliness issues. Overall, Jazz Hotel Penang offers a comfortable and refreshing retreat for its guests.
Jazz Hotel Penang has garnered positive feedback regarding its cleanliness from numerous guests. Many reviews highlight the establishment as very clean with rooms frequently described as both clean and comfortable. Visitors noted that the rooms and toilets were spacious and well-maintained and the overall hotel environment was praised for its cleanliness and modern feel. The pool area was particularly mentioned as nice and clean, adding to the delightful ambience of the property.
Several guests were impressed by the hotel's top-notch cleanliness, emphasizing that it was one of the best they had experienced. The tidy rooms often come with beautiful views, further enhancing the comfortable stay. While some reviews pointed out minor areas where cleanliness could be improved, these instances were relatively infrequent and did not significantly detract from the overall positive impression.
Additionally, the hotel has easy parking facilities and offers a new and modern setting. The staff's contribution to the hotel's cleanliness and welcoming atmosphere also received commendations from multiple guests. Although a few reviews mentioned issues with room odors and towel quality, these concerns seem to be exceptions rather than the rule.
In summary, Jazz Hotel Penang is generally perceived as a very clean and comfortable place to stay with an excellent reputation for its cleanliness standards and modern amenities.
Jazz Hotel Penang boasts a commendable reputation for its staff, frequently highlighted in guest reviews for their friendliness and helpfulness. The reception and concierge teams stand out for their professionalism, attentiveness and courteous behavior, often going above and beyond in their service. Many guests note the exceptional and welcoming nature of the staff, describing them as polite, humble and efficient. Despite a few mentions of disorganization in the jazz bar and restaurant, the overall consensus points to a high level of satisfaction with the hotel's staff, ensuring a positive and welcoming experience for visitors.
The gym at Jazz Hotel Penang offers a picturesque view from the top floor, though its functionality and equipment could be better. Some guests found the gym small yet quite functional, but others noted that it was not well-maintained with several pieces of equipment not working and some being insufficient or spoiled. Additionally, the gym room lacks air circulation and amenities like drinking water and towels are missing. The overall cleanliness of the gym was also mentioned as a concern, along with soundproofing issues in the rooms.
Jazz Hotel Penang’s pool area has received overwhelmingly positive feedback from guests, making it one of the highlights of their stay. Set against a backdrop of stunning views, particularly from the 30th-floor rooftop pool, visitors found the pool to be a clean, lovely oasis perfect for cooling down after exploring the city.
Guests appreciated the pool's cleanliness and size, describing it as large enough and cozy with some noting it to be great for kids. The rooftop pool garnered specific praise, providing an excellent experience with extended opening hours until 10 PM, which many found convenient. The impressive vistas from the rooftop add to the allure, making it a pleasant spot to unwind.
Additionally, the hotel provides towels at the pool and many found the combination of the rooftop pool, gym facilities and the quality of breakfast to be a delightful aspect of their stay. Although there were occasional mentions of the pool being dirty and shallow, the majority of reviews highlight the pool as a clean, beautiful and well-maintained feature.
Overall, the pool at Jazz Hotel Penang offers a refreshing, enjoyable space with an incredible rooftop view, catering well to both adults and children.
Jazz Hotel Penang offers a welcoming environment for families, making it an ideal destination for those traveling with children. The hotel provides essential amenities such as baby cots and extra pillows upon request, ensuring the comfort of even the youngest guests. The two-bedroom family suites are particularly spacious and comfortable, making them suitable for up to four people. Guests have noted that the kids thoroughly enjoyed their stay and many have praised the accommodations as being the best for families. While the hotel maintains a family-friendly atmosphere, its design also appeals to couples. Overall, Jazz Hotel Penang stands out as a great choice for family vacations, offering both comfort and kid-friendly amenities.
Jazz Hotel Penang offers a budget-friendly stay that some believe should be rated as high as seven stars. Guests have found the hotel to be very affordable for its four-star classification. The staff receive commendation for being exceptionally friendly and helpful, enhancing the guest experience through their assistance.
However, the hotel's current state has received mixed feedback regarding its four-star status. Some guests feel it has lost its former splendor and have expressed disappointment in areas such as cleanliness, delayed room service and a limited selection of TV channels. The breakfast offering also fell short of four-star expectations for some visitors.
Overall, while the hotel is praised for its cost-effectiveness and excellent staff, there are areas for improvement to align more closely with four-star standards.
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Location
The area is noted for its quieter, safe neighborhood, offering a reprieve from the busier city center, which is a short taxi ride away. This strategic positioning means guests are close to various attractions yet far from congestion. The picturesque views of the beach and the sea from the hotel's windows have been a highlight for many visitors, enhancing their overall experience.
Overall, Jazz Hotel Penang strikes a balance between convenience and tranquility, making it an excellent choice for those looking to explore George Town and its surroundings without the hustle and bustle of staying right in the city center.
Breakfast
However, there are areas for improvement. Some guests mentioned that the food options were limited or repetitive, particularly if staying for multiple days and noted a need for fresher vegetables and fruits. A few reviews indicated that the breakfast spread could be more extensive and suggested adding items like pastries and cereals. Service-wise, the breakfast area is generally not crowded and staff are quick to clean up, although there were reports of slow refills when food ran out and instances of a chaotic atmosphere.
Overall, despite some criticisms concerning variety and freshness, the breakfast at Jazz Hotel Penang is generally well-regarded and is seen as a good start to the day.
Rooms
Many reviews appreciate the sizable bathrooms, which often include luxurious features such as large bathtubs and rain showers. The amenities extend to thoughtful touches like bath bombs, making the experience more enjoyable.
Families find the rooms accommodating with ample space for activities like babies crawling around safely. The hotel also stands out for its clean and cozy atmosphere, contributing to a very comfortable stay. Additionally, some rooms provide stunning views of the sea, enhancing the overall ambience.
Overall, the Jazz Hotel Penang is noted for its generous room layouts, comfort and cleanliness, making it a favored choice for visitors seeking a blend of modern luxury and practicality.
Beds
Cleanliness
Several guests were impressed by the hotel's top-notch cleanliness, emphasizing that it was one of the best they had experienced. The tidy rooms often come with beautiful views, further enhancing the comfortable stay. While some reviews pointed out minor areas where cleanliness could be improved, these instances were relatively infrequent and did not significantly detract from the overall positive impression.
Additionally, the hotel has easy parking facilities and offers a new and modern setting. The staff's contribution to the hotel's cleanliness and welcoming atmosphere also received commendations from multiple guests. Although a few reviews mentioned issues with room odors and towel quality, these concerns seem to be exceptions rather than the rule.
In summary, Jazz Hotel Penang is generally perceived as a very clean and comfortable place to stay with an excellent reputation for its cleanliness standards and modern amenities.
Staff
Gym
Pool
Guests appreciated the pool's cleanliness and size, describing it as large enough and cozy with some noting it to be great for kids. The rooftop pool garnered specific praise, providing an excellent experience with extended opening hours until 10 PM, which many found convenient. The impressive vistas from the rooftop add to the allure, making it a pleasant spot to unwind.
Additionally, the hotel provides towels at the pool and many found the combination of the rooftop pool, gym facilities and the quality of breakfast to be a delightful aspect of their stay. Although there were occasional mentions of the pool being dirty and shallow, the majority of reviews highlight the pool as a clean, beautiful and well-maintained feature.
Overall, the pool at Jazz Hotel Penang offers a refreshing, enjoyable space with an incredible rooftop view, catering well to both adults and children.
Family
4 Star
However, the hotel's current state has received mixed feedback regarding its four-star status. Some guests feel it has lost its former splendor and have expressed disappointment in areas such as cleanliness, delayed room service and a limited selection of TV channels. The breakfast offering also fell short of four-star expectations for some visitors.
Overall, while the hotel is praised for its cost-effectiveness and excellent staff, there are areas for improvement to align more closely with four-star standards.
Yes, Jazz Hotel Penang has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
No, a spa isn't available at Jazz Hotel Penang.
No, Jazz Hotel Penang doesn't allow dogs.
No, parking facilities aren't available at Jazz Hotel Penang.
Yes, Jazz Hotel Penang has a gym.
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