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Summary of reviewsQuest Springfield Central emerges as a highly recommended accommodation choice, thanks to its strategic and convenient location. Its close proximity to offices, shopping centers and sports and conference venues makes it ideal for both business and leisure travelers. The area offers easy, secure parking and maintains a serene and tidy environment, enhanced by modern facilities and supportive, friendly staff.
Guests consistently praise the hotel for its modern, spacious and immaculately clean rooms. Reviews highlight the cleanliness and tidiness of the accommodations, pointing out that they offer ample space and cozy, well-designed units. Comfortable beds and a contemporary charm further elevate the stay experience, making guests feel at home. The establishment's dedication to maintaining high standards of hygiene and comfort is a consistent theme in the feedback.
The staff at Quest Springfield Central receive high commendations for their friendliness, professionalism and willingness to assist. Their positive behavior significantly enhances the overall guest experience with particular appreciation for helpful service from both cleaning and reception staff. While there is a suggestion for providing more detailed local information, the staff's excellent service remains a standout feature.
Parking at Quest Springfield Central is convenient and secure, although some guests express dissatisfaction with the $15 per night fee, especially for longer stays. Despite this, the parking facilities are highly regarded for their safety and accessibility, making them a reliable option for those traveling by car.
Lastly, the hotel provides predominantly positive feedback about the comfort of its beds. Most guests describe the beds as very comfortable with a few minor complaints about bed hardness or lumpiness that suggest an opportunity for improvement, such as adding a topper to the split king beds.
Overall, Quest Springfield Central shines as a well-maintained, comfortable and conveniently located choice, bolstered by excellent service and modern amenities.
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