InfoSummary of reviewsThe Boato Hotel is a haven for those seeking tranquility amidst natural beauty. Its prime location near the Guatape reservoir offers breathtaking, "out of this world" views that are consistently praised by guests. The lush greenery and serene, secluded atmosphere provide the perfect retreat to escape from everyday hustle. Nature lovers have abundant options for outdoor activities, including kayaking, paddling and exploring nearby attractions. Although the access road can be challenging, the stunning location and excellent service more than compensate for these minor inconveniences.
The breakfast experience at The Boato Hotel is a major highlight with guests raving about the delicious, varied and plentiful offerings. Freshly prepared dishes, such as waffles and fruit bowls, receive special mentions. Room service breakfast further enhances the convenience. Despite some mixed reviews pointing to occasional service delays and presentation issues, the overall sentiment remains overwhelmingly positive, making breakfast a delightful start to the day.
Dinner receives positive feedback for its delicious and well-presented dishes, including pizza, pasta, fondue and 'lomo al trapo'. Room service adds to the convenience while the restaurant's affordability is appreciated. Some criticisms about flavor, cold food and limited menu options do exist, but the positive reviews far outweigh the negative, making the dining experience largely satisfying.
The hotel’s accommodations are modern, spacious and thoughtfully designed, blending rustic coziness with contemporary amenities. Personal jacuzzis, hot tubs and outdoor fire pits add luxurious touches. Many rooms offer stunning views of the lake, enhancing the overall serenity. While minor issues like the lack of air conditioning are noted, the general consensus is that the rooms exceed expectations, providing a perfect setting for a peaceful and romantic getaway.
High standards of cleanliness are maintained throughout the property with immaculate rooms and well-maintained facilities frequently highlighted by guests. Despite occasional minor maintenance concerns, the overall impression of The Boato Hotel as a spotless retreat is clear.
Friendly, professional and attentive staff members play a significant role in creating a welcoming atmosphere. Guests praise the team for their warmth and efficiency, ensuring a pleasurable and relaxing stay. Their accommodating nature, especially towards families and pets, further enhances the experience.
Opinions on the WiFi service are mixed with some guests experiencing satisfactory connectivity while others face challenges with weak or intermittent reception. Given the poor cell phone signal in the area, consistent internet service is crucial and improvements in this area would enhance guest satisfaction.
The parking area is conveniently located but the road leading to the hotel could benefit from improvements. Despite the unpaved, potholed road, once at the hotel, parking is hassle-free.
Family-friendly amenities and activities make The Boato Hotel an excellent choice for families. Guests appreciate the comfortable, well-equipped cabins and the range of family-oriented activities. Friendly staff and delicious food further contribute to a pleasant family experience.
The comfort of the beds is a standout feature with many guests describing them as "super comfortable" and praising the quality of mattresses, pillows and bedding. Minor complaints about softness are overshadowed by the overall satisfaction with the sleeping arrangements.
In summary, The Boato Hotel excels in providing a five-star experience with exceptional service, beautiful views, comfortable accommodations and a serene environment, making it a highly recommended destination for couples, families and nature lovers alike. Show more
