Dog Friendly
Guests are more than welcome to bring their furry companions along when staying at Fern Bank at no extra cost. Food and water bowls, as well as towels, blankets and a gift basket can be provided, while there are plenty of areas around the accommodation where your dogs can run and play leash-free.
Dog Play Area
Dogs Stay Free
Do you accept dogs in all rooms?Yes
Is there an extra charge?Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?Not necessarily
What is the maximum number of dogs per room?Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted?No
Do you provide any specials, treats and toys (check all that apply)?Blankets
Towels
Gift basket
Are there any leash-free play areas?Yes
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?No
Are the dogs allowed on the furniture?Yes on special sheets.
Are the dogs allowed on beds?Yes on special sheets.
What are the basic requirements to accept a dog?Must not be aggressive
Must be clean
Must not have fleas
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages?No
Do you provide any of these?Emergency dog food
Waste-disposal bags
Dog Leashes
Food and water bowls
Except for dogs, do you also accept other pets?No
Do you have a written and comprehensive pet policy available on request?Νο
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Does the hotel operate at a limited capacity?Yes, up to 30% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?No
Has the hotel closed during the pandemic?Yes
Reopening Date: Unknown
