Provides accessible rooms and features wheelchair-accessible parking, path of travel, and registration. Some accessible rooms include accessible bathrooms and lever door handles.
Offers accessible rooms with features like accessible doorways, bathrooms with shower/tub options, accessible clear floor space, and visual alarms. The hotel provides wheelchair accessible facilities.
The Holiday Inn Express & Suites Hammond by IHG receives extensive praise from guests, particularly highlighting its ideal location, exceptional service, and comfortable accommodations. The hotel's strategic positioning, just off a major freeway, offers easy access to Chicago and nearby attractions, making it an ideal stopover for travelers. Guests appreciate the serenity of the locale, despite its convenience to bustling highways, with dining, shopping, and entertainment options just a short walk away.
The breakfast experience at the hotel is often described as exceptional, with a diverse and delicious buffet that caters to different preferences. Special mentions go to the cinnamon rolls and the personalized service provided by staff, which enhance the dining experience. Guests consistently appreciate the clean, spacious, and modern rooms, often praising the comfortable beds and thoughtful amenities such as full-size fridges and microwaves. The views of the river from some rooms add an extra touch of tranquility.
Cleanliness is a top attribute frequently noted by visitors, with immaculate rooms and common areas contributing to a fresh and inviting atmosphere. The friendly and professional staff are another highlight, often recognized by name for their outstanding service, which adds significant value to guests' stays.
While experiences with the pool are mixed, it is generally regarded as a nice amenity when available. However, some guests noted closures or colder temperatures, indicating variability in accessibility. Despite this, the hotel overall is highly recommended for its comfortable accommodations and superb service, with many guests eager to return for future visits.
The Hampton Inn & Suites By Hilton Hammond, Indiana, receives commendable reviews across several facets, making it a preferred choice for many travelers. Its strategic location, near major highways like I-80, offers convenient access to downtown Chicago and nearby destinations, appealing to both leisure and business travelers. The proximity to shopping and entertainment options, along with ample parking, further enhances its desirability for events, reunions, and local tournaments.
Guests generally express satisfaction with the breakfast offerings, appreciating the variety and quality of the available options, such as waffles, eggs, and bacon. While some diners encountered occasional service lapses and wished for more diverse meat options, the overall breakfast experience is considered reliable and fulfilling for starting the day.
The hotel rooms are noted for their comfort and cleanliness, featuring spacious and quiet accommodations that contribute to a pleasant stay. Although a few guests mentioned minor issues like bed comfort and room readiness, the majority found the rooms satisfactory. The high cleanliness standards of the hotel, upheld by a friendly and professional staff, are frequently emphasized by visitors, who value the welcoming atmosphere.
The staff at Hampton Inn & Suites By Hilton Hammond also receives high praise for their friendliness and efficiency. The front desk personnel are particularly noted for their helpfulness in resolving issues, contributing significantly to an enjoyable stay experience. Overall, the combination of a convenient location, comfortable accommodations, and exemplary service makes this hotel a favored destination in Hammond, Indiana.
Comfort Inn Hammond I-94 consistently receives positive feedback from guests, particularly in areas such as breakfast, room comfort, cleanliness, staff service, and bed quality. The breakfast offerings are frequently praised for their variety and generous portions, featuring a mix of hot items and continental options. Guests appreciate the ability to grab convenient items like fruit and muffins, with the friendly staff adding to a pleasant morning experience.
The spacious and clean rooms are highlighted as a significant benefit, complemented by modern amenities like plentiful electrical outlets, USB ports, a microwave, refrigerator, and coffee maker. The beds, often noted for their comfort, contribute to a restful stay, making the rooms a reliable choice for travelers. The hotel's commitment to cleanliness is evident across reviews, with guests noting that both the rooms and the property are well-maintained and tidy.
Staff at Comfort Inn Hammond I-94 are frequently commended for their friendliness and professionalism, enhancing the welcoming atmosphere of the hotel. Specific staff members like Raven and Larry at the front desk are mentioned for their contributions to a seamless check-in experience, and the morning staff and housekeepers are recognized for their courteous service. The positive impression left by the staff greatly elevates the overall guest experience.
Located in a quiet area off the highway, the hotel provides a peaceful environment conducive to relaxation, with guests feeling safe and secure throughout their stay. Comfort Inn Hammond I-94 successfully combines friendly service, clean and comfortable accommodations, and enjoyable amenities to ensure a satisfying experience for its visitors.
Best Western Crossroads Inn boasts a prime location that serves as an ideal base for both leisure and business travelers. Its strategic placement near key venues and events, yet comfortably secluded from the main road noise, caters to diverse guest needs. The accessibility to US 30 and proximity to Chicago State University, combined with a variety of nearby dining and shopping options, add to its appeal. Guests appreciate being close to restaurants, stores, and familiar fast-food outlets, making their stay both convenient and enjoyable.
The hotel’s breakfast offerings are generally well-received, with guests appreciating the variety, including hot and high-protein options such as waffles, biscuits and gravy, sausage, and eggs. The friendly staff enhances the dining experience, often accommodating guests with breakfast to-go bags. Despite some suggestions for increased variety, the breakfast remains a satisfactory start to the day for most visitors.
The guest rooms at Best Western Crossroads Inn are consistently praised for their cleanliness, modernity, and comfort. Spacious and well-equipped with amenities like refrigerators, microwaves, and flat-screen TVs, the rooms provide good value for money. Minor inconveniences, such as the absence of an elevator, are mitigated by the staff’s attentiveness to guests’ needs, contributing to a pleasant stay.
The hotel's cleanliness stands out in reviews, with guests frequently commending the spotless property and well-maintained facilities. Modern renovations, odor-free rooms, and clean, comfortable beds reinforce the positive experience. Despite minor issues such as dirty hallway carpets highlighted by a few, the overall impression is one of cleanliness and order.
The staff at Best Western Crossroads Inn is a major asset, consistently receiving high praise for their exceptional service and welcoming demeanor. Guests appreciate their friendliness, knowledge, and willingness to assist, from front desk personnel to other staff members. The attentiveness and genuine kindness of the staff contribute significantly to the guest experience, enhancing the overall stay with efficiency and commitment to cleanliness.
Comfortable beds are another positive aspect, with many guests enjoying a restful night’s sleep thanks to the firmness and coziness of the bedding. Although some guests experienced issues with firmness or pillow quality, the general consensus is appreciation for the comfort provided.
Overall, Best Western Crossroads Inn offers a convenient and enjoyable stay characterized by its excellent location, commendable cleanliness, well-equipped rooms, satisfactory breakfast, comfortable beds, and exceptional staff service.
Located close to the Interstate, the Comfort Inn Hobart-Merrillville I-65 is known for its strategic positioning, offering easy access to highways, restaurants, shopping centers and attractions. The quiet area and convenience in arrival and departure enhance the appeal for both short and long stays. Checking in is a smooth process, aided by friendly staff, contributing to a welcoming first impression.
The breakfast service receives mixed reviews. While some guests appreciate the variety and the helpfulness of the staff, there are issues with items running out early, inconsistent replenishment and occasional gaps in service despite breakfast being advertised. These inconsistencies have been a point of frustration for some travelers.
Room comfort is generally a positive aspect with guests often highlighting the spaciousness, clean linens and comfortable beds as standout features. However, there are recurring issues with maintenance and cleanliness, including outdated decor, musty smells and occasional reports of grime and pests. Despite these concerns, the location’s convenience sometimes persuades guests to return.
Cleanliness is a significant concern with numerous guests reporting problems like dirty bathtubs, mold and unpleasant odors. Some positive mentions include clean towels and covers, but these are overshadowed by more frequent negative feedback regarding the state of the rooms.
The positive interactions with the staff often enhance the guest experience. The staff are frequently described as friendly, helpful and professional with some going above and beyond to assist guests. Quick and efficient check-ins and problem-solving skills are highly appreciated.
The pool area, although enjoyed by some, frequently faces criticism for cleanliness issues and being unheated. It is also occasionally closed for cleaning or renovation, leading to disappointed visitors.
Lastly, the beds receive high praise for their comfort, significantly contributing to a restful stay. Despite the occasional mention of their height being a challenge, the general consensus is that the beds are a highlight of the accommodation.
In summary, the Comfort Inn Hobart-Merrillville I-65’s strong points include its convenient location, friendly staff and comfortable beds. Areas for improvement are the breakfast service, overall room maintenance, cleanliness and pool upkeep.