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Summary of reviewsMonte Suiço - Chalés para locação is celebrated for its serene and tranquil location, offering guests a perfect escape into nature. Nestled near Guaramiranga, the chalés provide a chilly and cozy atmosphere ideal for relaxation, surrounded by picturesque landscapes and close proximity to attractions like Pico Alto and the Mirante 360° viewpoint. This setting is particularly appealing to nature lovers looking for peace and quiet, although some guests suggest implementing a breakfast service due to its remote positioning.
The chalés are well-designed with spacious accommodations that comfortably house up to four guests, offering modern conveniences such as automatic locks. However, the layout could benefit from improvements, particularly regarding the navigability of the slopes and the upkeep of the rooms. Despite the elegant design, attention to room maintenance is needed, with issues such as mold and bedding upkeep presenting occasional problems.
Cleanliness and maintenance have been noted as areas for improvement, with some guests pointing out shortcomings in hygiene, especially in the kitchens and bathrooms. The presence of cobwebs, unclean floors, and poorly maintained structural elements highlight the need for more diligent cleaning practices to enhance the guest experience.
The staff at Monte Suiço receive positive accolades for their attentive and friendly service. The owner is recognized for proactive online communication, efficiently addressing guests' concerns. The staff are valued for their local recommendations, although there is a noted absence of on-site personnel for immediate assistance, which can lead to reliance on digital communication.
While bedding experiences vary, with some finding the beds comfortable, others mention issues with firmness and stability. The occasional discomfort from mattresses and issues with pillow cleanliness have been noted, suggesting that prospective visitors with specific needs should confirm requirements in advance to ensure a satisfactory stay.
Overall, Monte Suiço - Chalés para locação offers a charming retreat with potential for improvement in certain areas, and remains a popular option for those seeking a nature-centric getaway with attentive service.
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