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Summary of reviewsThe White Horse, located centrally in Shipston-on-Stour, is often praised for its prime location in a charming market town. Its proximity to local shops, pubs and Cotswolds attractions makes it a convenient choice for guests, who love the blend of warm hospitality and the vibrant atmosphere of nearby amenities. Despite some noise from traffic, the central setting remains a standout feature.
Guests rave about the breakfast offerings at The White Horse, describing it as delicious, varied and beautifully prepared. From hot scrambled eggs and crispy bacon to French toast, the breakfast is often highlighted for its quality, generous portions and reasonable pricing. Friendly and efficient staff further enhance the positive dining experience, making guests feel welcome and well-cared-for.
The dinner options at The White Horse are equally celebrated. Guests admire the exceptional taste and generous portions of the meals, whether it’s the tapas, burgers or the diverse drink selection. The pub downstairs contributes to a memorable dining experience with its delightful culinary offerings, friendly staff and live music performances that enhance the welcoming atmosphere.
The rooms at The White Horse are consistently praised for their cleanliness, spaciousness and stylish décor. Guests appreciate the modern amenities, powerful showers and thoughtful touches like fresh milk for tea and coffee. The recent refurbishments have added to the hotel's trendy vibe, creating comfortable and memorable accommodations with stunning views and homely atmospheres.
The hotel's attention to cleanliness is frequently noted with many guests commending the spotless rooms, well-maintained facilities and daily replacement of linens. Despite minor issues like ill-fitting coffee cups, the overall feedback emphasizes the high cleanliness standards maintained throughout the property.
The staff at The White Horse leave a lasting impression with their exceptional friendliness and readiness to help. Guests often highlight the welcoming atmosphere created by the attentive team, contributing significantly to the overall enjoyment of their stay. The customer service provided by the bar staff, waitresses and the duty manager is frequently described as top-notch.
The hotel also offers fantastic free WiFi with rooms equipped with Smart TVs and Netflix, enhancing the in-room entertainment experience. Although there were isolated reports of issues with Netflix, the availability of high-speed internet and modern amenities generally receives positive feedback.
Families find The White Horse to be an ideal destination for gatherings, appreciating the relaxing and welcoming atmosphere. The serene setting and lovely staff contribute to a joyful and peaceful escape.
Finally, the comfort of the hotel beds is a common highlight. Guests frequently describe the bedding as very comfortable and enjoy some of the best nights' sleep. While there are minor observations about room light management, the overall bed experience is overwhelmingly positive, contributing to a pleasant stay.
Overall, The White Horse impresses with its prime location, delicious dining options, stylish and clean rooms, exceptional staff service and comfortable accommodations, making it a top choice for travelers visiting the area.
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