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Summary of reviewsThe DoubleTree by Hilton Hotel Nottingham - Gateway receives generally positive reviews across various categories, making it a favored choice among travelers.
The hotel's location is highly praised for its convenience, situated just off the M1 and near major routes as well as tram and bus lines. Despite its proximity to busy roads, guests appreciate the serene environment, beautiful grounds and ample parking which enhances its accessibility and appeal.
Guests often highlight the breakfast experience, commending the wide variety of options and the friendly, helpful staff. Although some find it overpriced or note occasional quality issues, the overall sentiment is positive with many guests considering it a highlight of their stay.
The dinner experience garners mixed feedback. While some diners enjoy the pleasant ambiance and well-presented food, others find the meals overpriced and sometimes subpar. Despite this, the restaurant staff frequently receive praise for their service, contributing to a generally satisfactory dining experience.
Rooms at the hotel are consistently noted for their cleanliness, spaciousness and comfort. Guests appreciate the modern decor, comfortable beds and high standards of hygiene. Minor concerns about room temperature and lighting are mentioned but do not significantly detract from the overall positive feedback.
Cleanliness throughout the hotel is a standout feature with guests repeatedly mentioning the spotless rooms and well-maintained public areas. The diligent housekeeping staff contribute to a consistently welcoming and comfortable environment.
The staff are highlighted as one of the hotel's strongest assets. Friendly, professional and efficient, they enhance the guest experience from check-in to check-out. Specific staff members are often individually praised for their exceptional service.
While the free wifi receives mixed reviews with some guests encountering connectivity issues, many appreciate the fast and reliable service. The parking facilities are well-regarded with ample, secure and easily accessible spaces.
Families find the hotel accommodating, enjoying amenities such as family rooms, interconnected rooms and engaging activities for children. Staff interactions with younger guests are positively noted, adding to the family-friendly atmosphere.
The hotel's beds receive high praise for their comfort, contributing significantly to a restful night's sleep. Despite a few criticisms regarding bed size or firmness, the overall sentiment remains very positive.
Overall, the DoubleTree by Hilton Hotel Nottingham - Gateway delivers a solid four-star experience, meeting the expectations of many guests. While a few areas could see improvements to fully align with Hilton standards, the hotel's quality rooms, excellent staff service and convenient location make it a highly recommended choice for both leisure and business travelers.
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