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Summary of reviewsHyatt Place Waco - South is widely praised for its excellent location in Waco, offering convenient access to Baylor University, downtown Waco and a variety of shopping and dining options. The hotel is positioned right off I-35, making it easily accessible by car, while its quiet and safe area provides a peaceful retreat. The overall staying experience is enhanced by the hotel’s cleanliness, comfort and accommodating staff, making it suitable for both short and extended visits.
The breakfast service at the hotel generally receives positive feedback with guests appreciating the variety of options, including hot dishes and fresh fruits. Many have described the breakfast as one of the best they’ve had at a hotel, although there are occasional mentions of limited variety and specific items running out quickly.
Guest rooms at Hyatt Place Waco - South are frequently complimented for their spaciousness and cleanliness. The modern and thoughtfully laid-out rooms contribute to a pleasant stay with many guests enjoying the comfort of the beds and the overall atmosphere. However, some reviews highlight issues such as outdated decor, noise from neighboring rooms and maintenance challenges.
Cleanliness is a strong point for the hotel with guests consistently praising the well-maintained rooms and facilities, including the pool and lobby. Despite some isolated complaints about specific room conditions, the general sentiment is that the hotel offers a clean and pleasant environment.
The staff at Hyatt Place Waco - South is highly regarded for their friendliness and helpfulness, contributing significantly to the positive guest experiences. From the front desk team to housekeeping, the staff's warm and accommodating nature is frequently mentioned in reviews, creating a welcoming atmosphere for visitors.
The hotel's WiFi service receives mixed reviews. While some guests found it reliable with strong connectivity, others experienced issues such as spotty service and frequent disconnections. Similarly, the TV service had reports of poor reception and buffering, affecting streaming device functionality.
The gym area is well-received, described as well-equipped and clean, providing a favorable workout environment for guests. Minor complaints include high temperatures and the absence of a sound system, but overall, the gym adds to the positive amenities offered by the hotel.
Parking at Hyatt Place Waco - South is generally appreciated for its availability and convenience, though it can be limited during busy times. The ample parking space accommodates even larger vehicles, enhancing the convenience for guests.
Many guests found the beds to be comfortable and conducive to a restful sleep, though there were some mentions of old or excessively soft mattresses. Instances of bed bugs were noted in a few reviews but were not widespread.
Hyatt Place Waco - South is considered an affordable and welcoming three-star hotel, offering good value for its price point. Guests appreciate the clean facilities, friendly staff and the indoor pool, despite some areas appearing dated and in need of repair.
The hotel is also noted for its pet-friendly policies, accepting pets and providing a welcoming environment for pet owners, though the $75 pet fee was considered high by some guests and occasional issues with pet noise and cleanliness were reported.
In summary, Hyatt Place Waco - South offers a comfortable and convenient stay with strong points in location, cleanliness and staff friendliness. While there are areas for improvement, the hotel’s positive aspects generally outweigh the negatives for most guests.
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