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Summary of reviewsGrüne Au Hotel offers a generally pleasant stay with several positive attributes, making it an appealing option for budget-conscious travelers. Situated in a quiet and serene location on the outskirts, the hotel serves as a peaceful retreat, while still providing convenient access for those arriving by car or from Frankfurt train station. The large, free parking lot next to the hotel further enhances its practicality.
The breakfast at Grüne Au Hotel receives frequent praise for its good quality and reasonable pricing, providing a varied selection to cater to diverse tastes. Additionally, the friendly and attentive service enhances the breakfast experience, despite some mixed feedback about the ambiance of the breakfast room.
Rooms are appreciated for their spaciousness and cleanliness with special mentions of their comfort and size, particularly the large triple rooms and spacious apartments. However, the decor is somewhat outdated and there are occasional issues with maintenance such as old carpets, strange odors and high temperatures during summer. Nevertheless, the competitive pricing and overall cleanliness make the rooms a viable option for short stays.
The hotel maintains practical cleanliness standards, though there is room for improvement. While fresh towels and well-maintained showers were noted positively, some guests reported visible trash and inconsistent cleaning practices. The room cleaning occasionally falls short, but many guests still found their accommodations clean upon arrival.
The staff at Grüne Au Hotel are generally perceived as friendly and helpful, contributing to a welcoming atmosphere. Employees, including the breakfast attendants, are often described as accommodating. However, operational issues like unmanned reception and difficulties reaching staff via phone at times presented inconveniences. Despite these challenges, the staff's overall friendliness and supportiveness leave a positive impression.
Parking at Grüne Au Hotel is highly commended for its ample, free and easily accessible facilities, adding convenience for guests, especially those traveling with larger vehicles. The cleanliness and proximity of the parking area to the hotel entrance are additional positives.
The beds receive mixed reviews; many guests find them comfortable and clean. However, some mentioned issues such as creaky frames, worn-out mattresses and thin pillows. Improvements in mattress quality and bed height are suggested, though a few guests expressed satisfaction, especially if visiting the area for business.
Overall, Grüne Au Hotel provides a satisfactory stay with its serene location, good breakfast, spacious rooms and friendly staff, despite some areas needing improvement.
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