Located close to the Interstate, the Comfort Inn Hobart-Merrillville I-65 is known for its strategic positioning, offering easy access to highways, restaurants, shopping centers and attractions. The quiet area and convenience in arrival and departure enhance the appeal for both short and long stays. Checking in is a smooth process, aided by friendly staff, contributing to a welcoming first impression.
The breakfast service receives mixed reviews. While some guests appreciate the variety and the helpfulness of the staff, there are issues with items running out early, inconsistent replenishment and occasional gaps in service despite breakfast being advertised. These inconsistencies have been a point of frustration for some travelers.
Room comfort is generally a positive aspect with guests often highlighting the spaciousness, clean linens and comfortable beds as standout features. However, there are recurring issues with maintenance and cleanliness, including outdated decor, musty smells and occasional reports of grime and pests. Despite these concerns, the location’s convenience sometimes persuades guests to return.
Cleanliness is a significant concern with numerous guests reporting problems like dirty bathtubs, mold and unpleasant odors. Some positive mentions include clean towels and covers, but these are overshadowed by more frequent negative feedback regarding the state of the rooms.
The positive interactions with the staff often enhance the guest experience. The staff are frequently described as friendly, helpful and professional with some going above and beyond to assist guests. Quick and efficient check-ins and problem-solving skills are highly appreciated.
The pool area, although enjoyed by some, frequently faces criticism for cleanliness issues and being unheated. It is also occasionally closed for cleaning or renovation, leading to disappointed visitors.
Lastly, the beds receive high praise for their comfort, significantly contributing to a restful stay. Despite the occasional mention of their height being a challenge, the general consensus is that the beds are a highlight of the accommodation.
In summary, the Comfort Inn Hobart-Merrillville I-65’s strong points include its convenient location, friendly staff and comfortable beds. Areas for improvement are the breakfast service, overall room maintenance, cleanliness and pool upkeep.
Baymont by Wyndham Portage, situated conveniently off major interstates such as I-90 and I-94, offers an ideal location for travelers looking to explore the beauty of Northwest Indiana. The hotel serves as an excellent hub for visiting attractions like the Indiana Dunes National Park, West Beach, and various parks and trails, appealing particularly to nature enthusiasts. Guests appreciate the quiet surroundings coupled with nearby dining and grocery options, making it a strategic choice for leisure travelers and those on road trips.
Guests frequently commend the breakfast experience for its quality and variety. The offerings include a mix of hot staples like scrambled eggs and waffles, as well as cold options such as cereal and muffins, often exceeding expectations for standard continental offerings. The friendly and accommodating staff further enhance the breakfast experience, leaving guests satisfied and praising it as good value for the price.
Rooms at Baymont by Wyndham Portage are often noted for their spaciousness and cleanliness, featuring useful amenities like fridges and microwaves. The comfortable beds and effective room darkening curtains ensure a restful stay for guests, who also benefit from a straightforward check-in process. While the hotel excels in cleanliness, some areas could benefit from updates, including modernizing worn-out carpets and addressing occasional odors.
The staff at the hotel consistently earns high praise for their friendliness and professionalism. The welcoming environment is largely attributed to personable team members like Carmen, Rose, and Coletta, who provide exceptional service that makes guests feel at home.
WiFi connectivity at the hotel presents a mixed experience. While it is satisfactory for some, others encounter challenges with connectivity, particularly during busy periods. This suggests visitors may need to plan their usage accordingly.
The hotel stands out for its pet-friendly accommodations, offering thoughtful arrangements such as rooms near entrances and dog run areas, making it a convenient choice for travelers with pets. Despite minor discrepancies in advertised policies, the nominal pet fee is generally considered reasonable.
Overall, Baymont by Wyndham Portage offers a comfortable and pleasant stay accentuated by its prime location, exceptional staff, and pet-friendly policies, making it a well-regarded choice for visitors to the area.