Ambassador Hotel Hsinchu
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Summary of reviewsAmbassador Hotel Hsinchu enjoys a prime location in the heart of Hsinchu City, providing exceptional convenience for transportation and exploration. Its proximity to the Hsinchu Train Station and key commercial districts makes it easily accessible for both leisure and business travelers. Guests frequently praise the hotel for its ideal position, which is close to notable shopping destinations and dining options.
The breakfast experience at the hotel is generally positive with many appreciating the variety and quality of the buffet. However, some guests feel that the price does not offer good value and that options are somewhat limited, especially for vegetarians. The pandemic has also affected the overall breakfast experience, introducing constraints such as time slots and takeaway boxes.
Dining at the hotel receives commendations for its diverse and delicious offerings. The Ba Fang Lui and Jiulou restaurants stand out, although some guests note the dishes can be pricey. Despite occasional service issues, the quality of meals and the selection available make dining a highlight.
Rooms at Ambassador Hotel Hsinchu are praised for their spaciousness, cleanliness and comfortable beds. Guests note the quiet atmosphere and good views from higher floors. Minor criticisms include outdated decor and insufficient lighting, but overall, the rooms provide a cozy and relaxing stay.
Cleanliness is a strong suit for the hotel with both public and private spaces maintained to high standards. Guests consistently report clean rooms and well-kept amenities, further enhanced by the courteous and efficient housekeeping staff.
Service at the hotel is highly regarded with staff described as friendly, helpful and attentive. Special mentions go to specific team members for their exceptional service, fostering a welcoming atmosphere. Although there are occasional notes on indifferent attitudes, the general consensus celebrates the hotel’s high level of hospitality.
Parking is generally adequate but receives mixed reviews due to issues with signage and occasional unpleasant odors. Some guests find the system outdated and struggle with the configuration, especially during the pandemic when changes were less clearly communicated.
Families find the hotel accommodating with amenities tailored for children, such as dedicated toiletries, baby cribs and an enjoyable sandbox on the 11th floor. While some features come with additional costs, the overall family-friendly environment is well-appreciated.
The beds are mostly praised for their comfort and size, although preferences vary on firmness and pillow types. The majority of guests enjoy a restful sleep, thanks to the quality mattresses and overall cleanliness of the beds.
While some reviewers believe the hotel meets five-star standards, others note areas for improvement, such as room odors and parking issues. Despite these concerns, the hotel remains a preferred choice for both business and leisure travelers due to its high value for money.
For business travelers, the Ambassador Hotel Hsinchu provides a well-equipped business center and quiet accommodations that are conducive to work and meetings. The location and check-out times are favorable for business schedules, despite some mixed feelings about the hotel’s five-star rating compared to other high-end options. Overall, the hotel offers a generally positive experience with a few areas for enhancement.
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The breakfast experience at the hotel is generally positive with many appreciating the variety and quality of the buffet. However, some guests feel that the price does not offer good value and that options are somewhat limited, especially for vegetarians. The pandemic has also affected the overall breakfast experience, introducing constraints such as time slots and takeaway boxes.
Dining at the hotel receives commendations for its diverse and delicious offerings. The Ba Fang Lui and Jiulou restaurants stand out, although some guests note the dishes can be pricey. Despite occasional service issues, the quality of meals and the selection available make dining a highlight.
Rooms at Ambassador Hotel Hsinchu are praised for their spaciousness, cleanliness and comfortable beds. Guests note the quiet atmosphere and good views from higher floors. Minor criticisms include outdated decor and insufficient lighting, but overall, the rooms provide a cozy and relaxing stay.
Cleanliness is a strong suit for the hotel with both public and private spaces maintained to high standards. Guests consistently report clean rooms and well-kept amenities, further enhanced by the courteous and efficient housekeeping staff.
Service at the hotel is highly regarded with staff described as friendly, helpful and attentive. Special mentions go to specific team members for their exceptional service, fostering a welcoming atmosphere. Although there are occasional notes on indifferent attitudes, the general consensus celebrates the hotel’s high level of hospitality.
Parking is generally adequate but receives mixed reviews due to issues with signage and occasional unpleasant odors. Some guests find the system outdated and struggle with the configuration, especially during the pandemic when changes were less clearly communicated.
Families find the hotel accommodating with amenities tailored for children, such as dedicated toiletries, baby cribs and an enjoyable sandbox on the 11th floor. While some features come with additional costs, the overall family-friendly environment is well-appreciated.
The beds are mostly praised for their comfort and size, although preferences vary on firmness and pillow types. The majority of guests enjoy a restful sleep, thanks to the quality mattresses and overall cleanliness of the beds.
While some reviewers believe the hotel meets five-star standards, others note areas for improvement, such as room odors and parking issues. Despite these concerns, the hotel remains a preferred choice for both business and leisure travelers due to its high value for money.
For business travelers, the Ambassador Hotel Hsinchu provides a well-equipped business center and quiet accommodations that are conducive to work and meetings. The location and check-out times are favorable for business schedules, despite some mixed feelings about the hotel’s five-star rating compared to other high-end options. Overall, the hotel offers a generally positive experience with a few areas for enhancement.
Hotel for Honeymoon
Ambassador Hotel Hsinchu includes a health center, pool, and spa, offering opportunities for relaxation and wellness. Its convenient location near entertainment and shopping venues, combined with luxurious rooms with city views, ensures a memorable honeymoon stay.
Family Friendly Hotel
This hotel is located close to attractions and business districts, making it a convenient choice for families. It has a high cleanliness rating and is popular among families.
Hotel with Free Wi-Fi
The Ambassador Hotel Hsinchu provides complimentary high-speed internet access in its rooms. Its rooms are designed to help guests get work done, have a restful sleep, and feel recharged for each new day.
Business Hotel
Offers extensive business and event facilities including 7 meeting rooms and a ballroom that can accommodate up to 1,000 people. State-of-the-art technology for conferences, a business center with comprehensive services, and complimentary shuttle service to Hsinchu Science Park cater specifically to business travelers. Has free internet access, free use of computers, rental of meeting rooms for up to eight guests, secretarial services, photocopying, scanning, printing and faxing.
Hotel with Parking
This hotel offers extensive onsite parking across multiple basement levels with over 300 spaces. It provides convenient access via a dedicated elevator and offers valet parking services.
EV charging stations
Accessible Hotel
The Ambassador Hotel Hsinchu provides physically challenged facilities and accessible parking. It also features amenities like a health center and spa, ensuring a comfortable stay for all guests.
Hotel with Gym
Ambassador Hotel Hsinchu features a luxurious fitness center with expansive city views, high-tech equipment, and professional trainers. The hotel also has an indoor swimming pool, sauna, steam room and whirlpools, and a juice bar.
Hotel with EV Charging Stations
Ambassador Hotel Hsinchu is a hotel in Hsinchu City. EV charging supports those who want to minimize their environmental impact while traveling.
Luxury Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
5-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
About Ambassador Hotel Hsinchu
License: 交觀業字第1117號
Guest Reviews
Location
Guests consistently praise the hotel for its accessibility to key areas, including the bustling city center and popular attractions. A wide range of dining and entertainment options are available nearby, enhancing the overall stay experience. Whether arriving by train or car, parking is convenient and the hotel is easily accessible after getting off the highway. This strategic location makes Ambassador Hotel Hsinchu a favored choice for visitors, combining the conveniences of urban living with the ease of transportation, suitable for both leisure and business travelers.
Breakfast
However, several guests noted a few drawbacks. A recurring point was the high price of breakfast with some finding it not good value for money. There's feedback indicating the overall selection and quality not meeting the expectations of a 5-star hotel, citing limited options and a lack of vegetarian choices. Some guests mentioned the breakfast as being average or normal and not featuring any particularly premium ingredients. Additional criticisms include the freshness of certain items like pastries and the limited availability during busy times such as Chinese New Year, when reservations were fully booked.
Moreover, the impact of the ongoing pandemic introduced more constraints, as breakfast options were relegated to takeaway boxes for in-room dining, which lessened the breakfast experience for some. Guests also felt pressured by the enforced time slots and limited dining time, affecting their ability to relish their breakfast. Others pointed out administrative issues, such as not being able to add breakfast during check-in and a lack of confirmation calls before arrival.
In summary, while the Ambassador Hotel Hsinchu's breakfast menu has its share of admirers who find it delicious and varied, the high prices, limited options and logistical challenges during peak periods and the pandemic have led to mixed overall reviews.
Dinner
However, not all experiences are without fault. Some guests noted that the food, though beautifully presented, can be overpriced and certain dishes, like the steak from room service, were found to be less than satisfactory. There were also occasional issues with service, such as a chef ignoring guests and an omelet being left unattended.
Despite these drawbacks, the overall dining experience is generally positive with many guests enjoying the leisurely atmosphere and high-quality service provided, especially at the steakhouse. The hotel’s on-site restaurants provide a varied selection, making dining both convenient and delightful for those staying at the Ambassador Hotel Hsinchu.
Rooms
The hotel rooms also offer good views, particularly from higher floors, contributing to a relaxing atmosphere. The service is commendable with guests finding the staff attentive and professional. Despite some comments about outdated decor and insufficient lighting, the consistent comfort and cleanliness make these rooms a pleasant sanctuary for visitors. Overall, the spacious and cozy environment, along with thoughtful amenities, ensure a comfortable stay at this well-regarded hotel in Hsinchu.
Beds
However, a few guests did find the beds either too hard or too soft for their liking, indicating varying preferences. There were also occasional mentions of discomfort due to thin comforters or blankets and overly flat pillows.
Despite these few critiques, the prevailing sentiment is that the beds provide a comfortable and inviting place to rest with many guests praising the cleanliness and quality of the mattresses. The overall consensus is that the bedding at Ambassador Hotel Hsinchu significantly enhances the accommodation experience.
Cleanliness
The hotel's commitment to cleanliness extends to the room facilities, which include essentials such as kettles, hair dryers, slippers and towels. Housekeeping maintains a high level of cleanliness, ensuring a comfortable stay for all guests. Additionally, service staff are commended for their friendliness and courteous attitude.
While a few minor issues such as an outdated room appearance, soft pillows and occasional unpleasant smells in specific areas were noted, these did not significantly detract from the overall positive experience. Parking may be limited and potentially impacted by a foul smell from a septic tank, but the general consensus highlights the hotel's strong focus on cleanliness and guest comfort.
Staff
Guests appreciated the proactive approach of the staff, particularly in assisting with parking and accommodating early check-in and late check-out requests. The front desk service is noted for its politeness and efficiency, although there were occasional mentions of a casual or indifferent attitude. Housekeeping staff, too, garnered praise for their helpfulness and attentiveness, though some reviews suggested that there is room for improvement in this area.
Overall, the service level at the Ambassador Hotel Hsinchu contributes significantly to a positive guest experience, reflecting the hotel's commitment to high standards of hospitality.
Parking
During the pandemic, the temporary switch to an outdoor parking lot has caused confusion among some guests, as information on this change was not prominently displayed. Additional concerns include the lack of courtesy from the parking attendants and an unpleasant odor from the septic tank. Although the parking fee of 80 per hour is considered steep by some, these critiques notwithstanding, the hotel's parking service remains reasonably convenient for most guests.
Family
On the 11th floor, there is a sandbox that children find enjoyable, though it requires an additional fee of $250 per hour. Despite some concerns over this cost, the sandbox remains a popular feature. Guests can also enjoy a spacious pool where children seem to have a fantastic time splashing around.
A unique highlight is the transparent elevator, which ascends to the 12th floor and provides a picturesque view of the beautiful courtyard restaurant below. Rooms offer a large bathtub suitable for a relaxing family bath and the overall room conditions are clean and comfortable.
While breakfast options for children could be improved and additional fees for certain facilities might be necessary, the hotel generally ensures a well-prepared and thoughtful stay for families. Despite a few inconveniences, the Ambassador Hotel Hsinchu succeeds in creating a pleasant and accommodating experience for guests with children.
5 Star
However, there are areas needing improvement. Some reviews mention that the hotel may no longer match the five-star standard, citing issues such as musty room smells, inconvenient bathroom design for children and poorly marked underground parking spaces. Additionally, a lack of warm service from check-in staff was noted and guests experienced unexpected cleaning methods. Despite these critiques, many feel the hotel still deserves its five-star rating.
Business
Yes, Ambassador Hotel Hsinchu has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Ambassador Hotel Hsinchu.
No, Ambassador Hotel Hsinchu doesn't allow dogs.
Yes, parking facilities are available at Ambassador Hotel Hsinchu.
Yes, Ambassador Hotel Hsinchu has a gym.
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