Hotel Royal Hsinchu
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Summary of reviewsHotel Royal Hsinchu is positively acknowledged for its advantageous location in the bustling city center, making it an ideal choice for both business and leisure travelers. The close proximity to Hsinchu Science Park and various amenities ensures guests have everything they need within easy reach, including convenient transportation options, shopping venues like Carrefour and Watsons and numerous dining choices.
The breakfast offerings at Hotel Royal Hsinchu are highly praised with guests enjoying a varied and high-quality buffet that caters to different preferences, including Japanese tastes. The peaceful dining environment and the hotel's adaptation to serving boxed meals during the COVID-19 pandemic are notable highlights, despite some minor feedback about vegetarian options and the occasional slow replenishment of items.
Dining options at the hotel are commendable with particular praise for the Chinese restaurant and teppanyaki. Diverse and flavorful dishes, such as Japanese soba noodles and club sandwiches, provide a satisfying dining experience. Despite some minimal concerns about overcooked dishes and occasional overcharging, the overall service and food quality remain positive.
The rooms are celebrated for their spaciousness and cleanliness, offering stunning views through large windows, especially on higher floors. Comfortable bedding, well-maintained bathrooms and overall room tidiness contribute to a pleasant stay, although minor updates to amenities and occasional maintenance issues like weak hairdryers and small TV screens are mentioned.
Cleanliness across the hotel is consistently highlighted with guests appreciating the tidy rooms and well-maintained public areas. Despite some isolated instances of dust and hair, the friendly and professional cleaning staff ensure a generally positive experience.
The staff at Hotel Royal Hsinchu are renowned for their friendly and helpful demeanor, contributing significantly to the overall guest experience. From the front desk to the dining areas, the team's professionalism and enthusiasm are frequently commended, although there are minor suggestions for improvement in some areas.
Free wifi is available, but feedback on its reliability and speed varies with some guests experiencing weak signals and slow connections, particularly at night. However, reconnecting to the wifi sometimes helps improve the connection.
Recreational facilities, including the swimming pool and hot springs, are popular among guests, especially families. While the pool area is smaller and lacks some amenities, the friendly staff and well-maintained environment provide a pleasant experience. Extending pool hours and adding more facilities could enhance guest satisfaction.
Parking at the hotel receives mixed reviews. While the presence of an enthusiastic parking attendant is appreciated, the limited and confined parking spaces, along with the mechanical parking system, present challenges. Despite these issues, the staff's assistance helps mitigate some of the difficulties.
The hotel is well-regarded by families, offering spacious rooms and thoughtful amenities for children. The attentive staff and various provisions, such as baby cribs and children's toiletries, ensure a comfortable stay for families. Some minor updates to facilities and logistical issues like distant outdoor parking are noted for improvement.
The beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep, though some remark on them being too soft and lacking support. Pillows also receive varied feedback, contributing to an overall comfortable yet occasionally inconsistent sleep experience.
Maintaining its five-star reputation, Hotel Royal Hsinchu is recognized for its high-quality service, seamless check-out processes and sufficient amenities. Despite the building's older style, the hotel remains an affordable and reliable option among Taiwan's top-tier hotels.
Categories
The breakfast offerings at Hotel Royal Hsinchu are highly praised with guests enjoying a varied and high-quality buffet that caters to different preferences, including Japanese tastes. The peaceful dining environment and the hotel's adaptation to serving boxed meals during the COVID-19 pandemic are notable highlights, despite some minor feedback about vegetarian options and the occasional slow replenishment of items.
Dining options at the hotel are commendable with particular praise for the Chinese restaurant and teppanyaki. Diverse and flavorful dishes, such as Japanese soba noodles and club sandwiches, provide a satisfying dining experience. Despite some minimal concerns about overcooked dishes and occasional overcharging, the overall service and food quality remain positive.
The rooms are celebrated for their spaciousness and cleanliness, offering stunning views through large windows, especially on higher floors. Comfortable bedding, well-maintained bathrooms and overall room tidiness contribute to a pleasant stay, although minor updates to amenities and occasional maintenance issues like weak hairdryers and small TV screens are mentioned.
Cleanliness across the hotel is consistently highlighted with guests appreciating the tidy rooms and well-maintained public areas. Despite some isolated instances of dust and hair, the friendly and professional cleaning staff ensure a generally positive experience.
The staff at Hotel Royal Hsinchu are renowned for their friendly and helpful demeanor, contributing significantly to the overall guest experience. From the front desk to the dining areas, the team's professionalism and enthusiasm are frequently commended, although there are minor suggestions for improvement in some areas.
Free wifi is available, but feedback on its reliability and speed varies with some guests experiencing weak signals and slow connections, particularly at night. However, reconnecting to the wifi sometimes helps improve the connection.
Recreational facilities, including the swimming pool and hot springs, are popular among guests, especially families. While the pool area is smaller and lacks some amenities, the friendly staff and well-maintained environment provide a pleasant experience. Extending pool hours and adding more facilities could enhance guest satisfaction.
Parking at the hotel receives mixed reviews. While the presence of an enthusiastic parking attendant is appreciated, the limited and confined parking spaces, along with the mechanical parking system, present challenges. Despite these issues, the staff's assistance helps mitigate some of the difficulties.
The hotel is well-regarded by families, offering spacious rooms and thoughtful amenities for children. The attentive staff and various provisions, such as baby cribs and children's toiletries, ensure a comfortable stay for families. Some minor updates to facilities and logistical issues like distant outdoor parking are noted for improvement.
The beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep, though some remark on them being too soft and lacking support. Pillows also receive varied feedback, contributing to an overall comfortable yet occasionally inconsistent sleep experience.
Maintaining its five-star reputation, Hotel Royal Hsinchu is recognized for its high-quality service, seamless check-out processes and sufficient amenities. Despite the building's older style, the hotel remains an affordable and reliable option among Taiwan's top-tier hotels.
Hotel for Honeymoon
Hotel Royal Hsinchu features a spa for pampering treatments and massages, as well as an indoor pool for relaxation. With multiple dining options and proximity to local attractions like Hsinchu Botanical Garden, it provides a blend of relaxation and exploration.
Business Hotel
Offers free Wi-Fi and shuttle services. Provides a heated indoor pool, sauna, and steam room for relaxation. Also features a coffee shop and helpful staff.
Hotel with Parking
Guests benefit from free onsite parking, including both self-parking and valet parking options. The hotel provides a convenient parking facility directly at the property.
EV charging stations
Accessible Hotel
Hotel Royal Hsinchu offers amenities suitable for accessibility, including a heated indoor pool and shuttle services. The hotel is a short drive from Hsinchu Science Park.
Hotel with Gym
Hotel Royal Hsinchu provides guests with a fitness center for their workout needs. Details about the specific equipment and services are not available in the provided data.
Hotel with EV Charging Stations
Hotel Royal Hsinchu is located in Hsinchu City. Offering EV charging makes the hotel a convenient option for environmentally conscious travelers.
Hotel with Indoor Pool
新竹國賓大飯店提供室內溫水游泳池，長20米。設施包括三溫暖、蒸汽室、冷熱按摩池等SPA水療設備。泳池區域空間寬敞，水溫舒適，適合全年使用。
Hotel with Heated Pool
This hotel is included in this list as it features a heated pool, a key amenity for guests seeking this specific facility.
Luxury Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
5-Star Hotel
Hotel with Outdoor Pool
About Hotel Royal Hsinchu
License: 交觀業字第925號
Guest Reviews
Location
Breakfast
Several reviews also highlight the thoughtful service and the hotel's adaptation to the COVID-19 pandemic with breakfast served as boxed meals that remain rich in content and impressive in quality. Despite the extensive and well-prepared options, a few guests have noted a lack of vegetarian choices and occasional slow replenishment of some items. Moreover, some found the breakfast to be too ordinary or not meeting the expectations of a five-star hotel, mentioning the prevalence of ready-made food.
Overall, the variety and quality of Hotel Royal Hsinchu’s breakfast provide a satisfying start to the day for most guests, making it one of the commendable aspects of their stay.
Dinner
The dinner service is highlighted by a thoughtful restaurant manager, contributing to an overall pleasant dining environment. However, there have been occasional concerns about overcooked main dishes like the beef and instances of overcharging by some restaurant employees. Despite these minor setbacks, the overall dining experience at Hotel Royal Hsinchu remains commendable, thanks to its diverse and appetizing meal options.
Rooms
Comfort is consistently noted with the bedding and pillows receiving high marks for their coziness. The in-room facilities are generally satisfactory, although some guests mention that the amenities could use an update. The bathrooms, often spacious and equipped with both bathtubs and smart toilets, also earn favorable comments, despite occasional issues with slippery tiles.
The hotel's cleanliness stands out in reviews with many guests describing the rooms as super clean and tidy. However, there are sporadic remarks about minor inconveniences such as weak hairdryers, small TV screens and slight design flaws in the bathroom layout. Occasional concerns about sound insulation and air conditioning are noted, but these do not overshadow the overwhelmingly positive feedback about the room's maintenance and comfort.
Overall, Hotel Royal Hsinchu offers well-appointed rooms that are both spacious and comfortable, making it a solid choice for those seeking a pleasant stay with beautiful views and considerate room amenities.
Beds
However, some guests were less satisfied, noting that the beds were too soft. This softness was often linked to a lack of support and an unsettling experience for those sharing the bed, as movements were easily felt by the bed neighbor. The issue was more pronounced with the double beds, which were also mentioned to be on the smaller side.
Pillows received mixed feedback as well with some finding them too soft, though others deemed them comfortable along with the mattresses. Noise from bed movement and older mattress styles were other complaints that emerged sporadically.
Despite these downsides, many guests still found their sleep experience at Hotel Royal Hsinchu to be very pleasant with several emphasizing that they had slept on the most comfortable bed in recent memory. Overall, while the bed's softness was a common concern, the general sentiment leaned towards a comfortable and restful stay.
Cleanliness
Guests find the hotel environment to be relaxing, contributing to an overall pleasant and comfortable stay. The hotel provides a "clean, tidy and good" visibility which is frequently appreciated. Although the hotel and some of its facilities are described as old, the rooms are consistently noted to be clean.
However, some areas for improvement are highlighted. Guests occasionally find carpets dirty and report dust or hair on floors and in bathtubs. Instances of previous guests' items being found and loud pipeline noises were also noted. Despite these issues, the cleaning staff are recognized as friendly and professional, contributing to the overall positive experience surrounding cleanliness at the hotel.
Staff
Guests consistently appreciate the smooth check-in process and the attentive care they receive throughout their stay. The hotel’s personnel are not only enthusiastic but also exhibit high professional qualities, making every interaction pleasant and efficient. The warm greetings and thoughtful assistance from all staff members, including those in the swimming pool and club facilities, further enhance the guests' experience.
However, there are occasional mentions of areas that could improve, such as a less-than-friendly waiter at the restaurant and some suggestions for improved professionalism and enthusiasm in certain staff members. Despite these minor points, the overwhelmingly positive feedback highlights the dedication of the Hotel Royal Hsinchu's team to providing exceptional service and a welcoming environment.
Wi-Fi
Pool
The pool area is well-received even though it lacks some amenities such as a separate changing room and shower facilities. Guests have noted that the pool could improve by extending its operating hours past 10:00 pm to accommodate more visitors. Nevertheless, early morning swims around 7:00 am can be quite enjoyable.
Overall, while the pool may not be expansive or equipped with numerous facilities, it remains a pleasant spot for families and individuals seeking a refreshing dip during their stay at Hotel Royal Hsinchu.
Parking
The parking spaces at the hotel are notably limited with confined, old-fashioned facilities that can be challenging to navigate. Many guests highlight that the mechanical parking setup is not particularly user-friendly, often requiring a certain level of skill to manage. This can lead to a cumbersome experience, especially when maneuvering in narrow lanes or accessing the basement levels.
Moreover, the parking availability is frequently described as inadequate. Guests often find it hard to locate a spot and once parked, it can be troublesome to drive out again. This is particularly challenging for larger vehicles like SUVs. The outdoor parking spaces, although available, are situated further away and become especially inconvenient during inclement weather.
Despite these challenges, a positive note is the friendly and helpful staff at the hotel, who strive to assist guests with parking as best as possible. However, the overall sentiment suggests that improvements in parking facilities could significantly enhance the guest experience.
Family
Families can relax knowing the staff are particularly attentive and kind to children, making them feel at home from the moment they arrive. Activities such as bath time are made enjoyable and small thoughtful touches like children's gifts add to the pleasant experience. Additionally, the breakfast selection is popular among young guests.
The hotel’s efforts in catering to families ensure a comfortable and stress-free stay, although there are minor mentions of improvements such as outdated cribs and less diversified facilities. Some logistical issues, like outdoor parking being far away especially inconvenient during rainy days, were also noted. Nevertheless, Hotel Royal Hsinchu is highly recommended for families seeking a considerate and accommodating hotel environment.
5 Star
However, there is a recurring mention that the breakfast offerings fall short of five-star standards with several guests expressing disappointment and suggesting room for improvement. Despite this, the overall experience has been labeled as superb, outstanding and exceptional. Upgraded five-star beds with independent springs are a notable highlight, emphasizing the hotel's commitment to providing a high level of comfort.
Business
Yes, Hotel Royal Hsinchu has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Royal Hsinchu.
No, Hotel Royal Hsinchu doesn't allow dogs.
Yes, parking facilities are available at Hotel Royal Hsinchu.
Yes, Hotel Royal Hsinchu has a gym.
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